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Qualification ProfileEMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Winston-Salem, NC 27104Dynamic and accomplished professional with extensive experience in driving transformational change and forging strategic partnerships aimed at achieving company-wide objectives. Instrumental in crafting go-to-market strategies, building roadmaps, and delivering technology and performance development programs across Fortune 100 clients within retail, manufacturing, distribution, and software sectors. Excel at solving intricate problems and fostering high-performance cultures. Proven track record of directing cross-functional teams through influential leadership and collaborative policies. Credible history of identifying market opportunities, cultivating relationships, and closing high-value deals. Well-versed in decomposing complex enterprise business issues into actionable solutions with focus on optimizing desired outcomes. Demonstrated background in retail, program management, and business planning/strategy. Areas of Expertise Business Development Leadership Strategic Roadmaps Development Growth Opportunities Assessment Organizational ChangeManagement Team Building & Leadership Cross-functional Collaboration Business Process Optimization Business Planning & Execution Program Management IT & Business Solutions Relationship Development Sales Pipeline SupervisionSignature Accomplishments Secured patent for development of systems and methods pertaining to retail sales processes. Crafted 3-year product content experience strategy and framework, leading to 60% growth within first 18 months for midsize SAAS company. Created business plan and methodology facilitating successful delivery of $400M+ Services Platform Initiative for a Fortune 50 home improvement retailer. Designed and deployed framework aimed at elucidating business intent, resulting in initial savings of $350M within first year across $1B enterprise business portfolio. Established and executed strategic operating model, capability planning, and enterprise roadmap processes for Fortune 50 home improvement retailer $50B+ business unit. Drove notable scalability and recognition as market leader in solutions by formulating strategy and streamlining processes for content syndication at Fortune 500 retailers and brands. Professional ExperienceSyndigo, Chicago, Ill Jan 2020 Jan 2024VP, Retail Client DevelopmentOversaw major enterprise and specialty retail accounts, such as Lowe's Companies, Google, JCP, BP, and Sephora. Developed and implemented comprehensive strategies to acquire new retail clients and expand market share. Cultivated and maintained strong relationships with retail clients to understand requirements, challenges, and objectives. Achieved substantial growth and retention rates. Maintained 100% client retention rate over four-year period. Enhanced customer satisfaction by creating and executing retail market policies for US/CA regions. Attained over $4M in additional growth within manufacturing sector by building A+ content program. Drove 70% improvement in time to market by building robust strategy and process for content syndication. GFYA Consulting, Winston Salem, NC Mar 2018 Jan 2020 CEOSpearheaded initiatives, encompassing enterprise account management, product content strategies, and process enhancements for clients. Developed and articulated company's vision, mission, and strategic objectives in alignment with market trends and client requirements. Increased e-commerce sales by 35% for Fortune 100 retailers by devising strategy and framework for premium content.Edgenet Inc., Nashville, TN Apr 2017 Mar 2018SVP, Strategy & Business ManagementLed development of strategy and directed customer success, partnership development, product, program management, and strategic retail account teams for Edgenets product content management platform. Identified solutions and growth opportunities for major retailers, suppliers, and distributors, including Lowes, Best Buy, AutoZone, Kohler, Black & Decker, and Hitachi. Established and expanded program management team and expertise across organization. Assessed and revamped processes to measure team productivity. Established KPIs and reported structures to foster greater accountability across all major functional groups. Served as board member for GS1Global Standards Data Excellence. Drove significant growth by developing and expanding partnerships with Google and Amazon. Implemented process enhancements to manage health, renewals, and opportunities for over 6,000 suppliers, resulting in achieving churn rates below 5%.Lowes Companies, Mooresville, NC June 1995 Feb 2017 Sr. Director Strategic Architecture & Business Planning, Jun 2015 Feb 2017 Orchestrated strategic planning process across CCO/COO business units to foster alignment between Lowe's Business and IT executive leadership with Lowes strategies & LRP. Reconciled and influenced US initiative go-to-market plans for the US Home Improvement business. Directed business planning and program management teams by using strategy articulation methodology. Governed, tracked, and reported on progress of the Enterprise Roadmap for $1B portfolio. Orchestrated strategic planning process and AOP across CCO & COO business units gaining alignment across Business and IT leadership teams Defined and implemented company wide operating model to articulate and deliver strategic initiatives Director, Enterprise Business Architecture, May 2012 May 2015 Established and directed inaugural Business EA group at Lowes, tasked with separating strategies, identifying business opportunities, addressing capability overlaps and gaps, and shaping into minimal viable go-to-market plans. Formulated and executed methodology for delivering enterprise capabilities aimed at taking into account technology impacts, dependencies, readiness, change management, and realization milestones. Delivered insights, visibility, and advice to IT EA partners with emphasis on boosting development of technology target state architecture roadmaps. Achieved significant success with various initiatives, including 40% ROI on pricing and promotions, $200M sales lift from Military recognition, and $250M program for drop-ship facility. Enhanced support for Lowes U.S. initiatives portfolio, capital and expense budgets, initiative business cases, integrated resource planning, and overall effectiveness of the U.S. Integrated Business Plan. Director Program Management Office, Apr 2009 Apr 2012 Directed team of 20 individuals tasked with defining and overseeing large-scale initiatives spanning across Lowe's enterprise divisions, including store operations, merchandising, supply chain, marketing, finance, and new business development. Collaborated with key stakeholders to define project objectives, scope, and success criteria. Led initiatives, such as Services Platform/Omni-Channel Foundation, a project with effort exceeding 400m involving team of 750 resources, the Installed Sales Re-platform with 30m effort and team of 50 resources, and Pro Platform with 10m effort.Career Note: Sr. Business Analyst/IT Project Manager/Business Solutions Manager (IT), Jun 1995 Mar 2009 Additional ExperienceProgrammer/Sr. Systems Analyst/Project Leader Toys R Us, Paramus, NJ EducationUNC Kenan-Flagler Business SchoolUNC / Strategic Leadership Development Program Chubb Institute of Technology, Paramus, NJ / BS Computer Science - Advanced Programming |
