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Candidate's Name
Street Address  {C} PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryI'm actively seeking a position Customer Service or Computer Technology Allowing me to use my skills in the fields of computer science and customer service information systems to lend my expertise to an organization looking to grow Expert retail sales professional offering [10] years experience in retail customer service and retail management. Focused on exceeding sales goals.SkillsCustomer-orientedActive listening skillsCredit card transactionsRetail salesConsistently meets sales goalsComputer literatePOS systems knowledgeUpselling techniquesMerchandisingStockingSkilled problem solverShipment processingFluent in [German]Motivated team playerFurniture salesMS Windows proficientProficient in cash managementCash flow managementStrategic sales knowledgeCustomer relationsCash flow analysisOpening and closing proceduresExceptional customer serviceCash register operationsInventory managementExcellent people skillsWork HistoryContact Support RepDept of Treasury8/2023 to 6/2024Customer Service RepTTEC1/2019 to 5/2023Crew MemberMcDonalds8/2013 to 1/2019Cashier 01/2012 to 07/2013GetGo  Uniontown, PAResponsibilities ringing up customers, receiving merchandise, stocking cooler, putting merchandise away Accomplishments helping customers,and showing great customer service that the customers came back.Cleaned and organized the store, including the checkout desk and displaysCustomer Service Associate 09/2005 to 12/2011Martins Food Store  Connellsville, PAPaying out paychecks to the employees.Doing Western Union, Lottery, Utilities Payments, Money Orders.Helping Customers with Questions and Doing Refunds.Answered an average of [10-15] calls per day by addressing customer inquiries, solving problems and providing new product information.Accountant, Payroll Clerk 01/2000 to 01/2004Roller Furniture Store  Berlin,GermanyTyping and answering phone calls.Counting the Safe Daily and getting Deposits Ready for Armored Car.Doing Payrolls per Direct Deposit And Balancing The Registers.Application Designer 01/1996 to 12/1999REAL GMBH  Berlin.GermanyDeveloped Websites.Upgraded Computer software.Office Applications, Fax, Copy Machine.Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.Worked with internal clients to determine strategy and design for annual marketing campaigns.Mail Carrier 01/1991 to 01/1995German Postal Services  Hamburg,GermanySorted and carried mail in big rural route.Paying out the customers SSI payments.Registered mail, money orders and telegraphs.Asst Store Manager 01/1986 to 12/1990Familia Store  Hamburg GermanyProvide customer service, Assign employees to specific duties, Direct and supervise employees, Enforce safety, health, and security rules, Hire, train, and evaluate personnel and Keep recordsAssigned employees to specific duties to best meet the needs of the store.Reordered inventory when it dropped below predetermined levels.EducationAssociate of Arts: Internet Application Design and Computer Science 2004TACO Institute - Berlin, Germany