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Data Entry Specialist
PHONE NUMBER AVAILABLE
ABOUT ME
EMAIL AVAILABLE Detail-oriented professional with extensive data entry experience in
customer service, hospitality, and education. Proficient in accurately
Kissimmee, Florida 34741 managing customer interactions, reservations, and educational records
using multiple systems. Skilled in maintaining data integrity and adhering
to confidentiality and compliance standards like HIPAA. Strong
communicator dedicated to enhancing organizational efficiency through
precise data management.
EDUCATION WORK EXPERIENCE
Bachelor of Communication Feb 2024 - Present
Universidad Rafael Belloso Chacin Centene via Everise | Remote
2017 - 2021 Welcome Calls Representative
Cum Laude
Meticulously entered data related to health plan benefits and member information
using scripter software. I verified and updated members' Primary Care Provider (PCP)
assignments and ensured compliance with HIPAA regulations by accurately recording
sensitive information. My role involved managing and maintaining comprehensive
EXPERTISE records of outbound calls and member interactions to ensure data accuracy and
integrity.
Conflict Resolution Oct 2023 - Feb 2024
CNC Medicare via Everise | Remote
Multitasking Customer Service Representative
Handled a high volume of data entry tasks, efficiently logging call details and
customer interactions into multiple systems simultaneously. I updated customer
Cultural Sensitivity
information and service requests with precision, ensuring the database was current
and accurate. My commitment to data accuracy contributed to streamlined processes
MS Office and enhanced customer service quality.
2022 - 2023
Omni Quality Inn | 2934 Polynesian Isle Blvd, Kissimmee, FL 34746
Front Desk Agent
Avaya Responsible for accurately entering guest information, reservations, billing details, and
special requests into the hotel's database. Maintained precise records of guest check-
ins and check-outs, ensuring smooth operations and high guest satisfaction.
Salesforce
LANGUAGE REFERENCES
English Brenda Medrano Ariana Mercado
FreedomCare | Team Lead Everise | Customer Service Rep
Spanish
Phone: PHONE NUMBER AVAILABLE Phone: PHONE NUMBER AVAILABLE
Email : EMAIL AVAILABLE Email : 3.am.artzz gmail.com
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