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Title Data Entry Clerk - Work From Home
Target Location US-FL-Kissimmee
Email Available with paid plan
Phone Available with paid plan
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                                    Candidate's Name
                                    Data Entry Specialist




    PHONE NUMBER AVAILABLE
                                    ABOUT ME
    EMAIL AVAILABLE       Detail-oriented professional with extensive data entry experience in
                                    customer service, hospitality, and education. Proficient in accurately
    Kissimmee, Florida 34741        managing customer interactions, reservations, and educational records
                                    using multiple systems. Skilled in maintaining data integrity and adhering
                                    to confidentiality and compliance standards like HIPAA. Strong
                                    communicator dedicated to enhancing organizational efficiency through
                                    precise data management.

EDUCATION                           WORK EXPERIENCE

Bachelor of Communication              Feb 2024 - Present
Universidad Rafael Belloso Chacin      Centene via Everise | Remote
2017 - 2021                            Welcome Calls Representative
Cum Laude
                                       Meticulously entered data related to health plan benefits and member information
                                       using scripter software. I verified and updated members' Primary Care Provider (PCP)
                                       assignments and ensured compliance with HIPAA regulations by accurately recording
                                       sensitive information. My role involved managing and maintaining comprehensive
EXPERTISE                              records of outbound calls and member interactions to ensure data accuracy and
                                       integrity.

Conflict Resolution                     Oct 2023 - Feb 2024
                                        CNC Medicare via Everise | Remote
Multitasking                            Customer Service Representative
                                        Handled a high volume of data entry tasks, efficiently logging call details and
                                        customer interactions into multiple systems simultaneously. I updated customer
Cultural Sensitivity
                                        information and service requests with precision, ensuring the database was current
                                        and accurate. My commitment to data accuracy contributed to streamlined processes
MS Office                               and enhanced customer service quality.


                                        2022 - 2023
Omni                                    Quality Inn | 2934 Polynesian Isle Blvd, Kissimmee, FL 34746
                                        Front Desk Agent
Avaya                                   Responsible for accurately entering guest information, reservations, billing details, and
                                        special requests into the hotel's database. Maintained precise records of guest check-
                                        ins and check-outs, ensuring smooth operations and high guest satisfaction.
Salesforce


LANGUAGE                            REFERENCES
English                             Brenda Medrano                                     Ariana Mercado
                                    FreedomCare | Team Lead                            Everise | Customer Service Rep
Spanish
                                    Phone: PHONE NUMBER AVAILABLE                                Phone:    PHONE NUMBER AVAILABLE
                                    Email : EMAIL AVAILABLE                    Email :   3.am.artzz gmail.com

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