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Candidate's Name
Street Address W 25th Pl.Cicero IL, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEducationJanuary 2017-June 2018 Morton College 3801 S Central Ave - Class of 2018 Associates in Arts
GPA: 4.0/4.0 Sociology Major (in process)August 2012- June 2016 J.S Morton East High School, 2423 S. Austin Blvd- Class of 2016 GPA: 3.0/4.0 ACT Score 22/36 Student Rank: 200/600AwardsNational French Competition AwardHonor Roll 2012-2013SkillsBilingual (English and Spanish), proficient in basic Microsoft skills, willing to learn new skills, excellent selling technique, amazing customer service.
Experience
August 21, 2017- Present day
Carsons, Lombard, IL-Lanc me Beauty Advisor Part-time Interacted with people of all business levels (Counter manager, department manager, coordinator, executive, regional executive) and was able to gain more knowledge on my field by seeking their guidance. Stayed on top of all appointment goals, typically 7-8 appointments per event. Attended training in various places ie New York City, NY., Oak Brook, IL., and Lombard, IL and received amazing reviews regarding my involvement in the seminars. Received my certification as a beauty advisor for Lanc me from my Account Executive, Sofi Atiki. Gift presale goals of $5,000 were always met and exceeded by 10-15% on top of the $2,000 daily goals during the gift. Expanded the client list I was given by adding 110 clients and established a good relationship with each one in my nine months of working at a million dollar counter. Contributed to ensuring customers a wonderful Lanc me experience to keep coming back. Shared various Spanish speaking customers with my fellow Spanish speaking coworkers to ensure they were always serviced by someone who made them feel comfortable based on their preferences and ensured a successful sale, leaving the customer highly satisfied without the pressure of having to choose a single BA.
June 2017 - Present dayDistrict 201, Cicero, IL- Clerical Sub Learned how to use Microsoft and Skyward programs more extensively. Expanded customer service skills in a different area of customer service.
Achieved the goal of having registration for high school be as hassle free as possible and provided services to parents who needed them.November 2015 - Present DayCarson s, North Riverside, IL- Full-Time Sales Associate Reached credit goals and opened 1-2 credit cards every scheduled shift (typically 5 days out of the week). Achieved a level of greater responsibility by taking care of big brands and their visual representation in order to entice customers visually so they would be drawn to the color schemes, folds, and placement of certain clothing items.
Became more responsible for inventory and making sure the department ran smoothly when our manager was away.
Achieved a level of respect from my coworkers and gained their trust in order to work as a successful team and keep our department in top shape and produce great results, especially in our Polo, Calvin Klein, and Levi s sections as well as the smaller brands, becoming someone they felt comfortable coming to for guidance when faced with a difficult project. Drove sales in our smaller brands from 54% to at least 87% by using unique placement of certain clothing items and forming ready-to-go outfits for the busy on the go customer or just anyone looking for some inspiration for their outfits. I provided excellent customer service and brought in an extensive amount of great reviews to our store that reached corporate and would be praised by our store manager for providing our customers a memorable experience.
May 2015- August 2015Town of Cicero Special Events, Cicero IL-Special Events Worker
Participated in community service events and learned a greater sense of appreciation towards those who typically partake in these events. Ensured the safety of those who partook in our summer in the park events. Did some office work for my boss
More of a physically demanding job, was not goal driven or sales driven but focused mainly on ensuring the safety of the children.November 4, 2014 - November 4, 2014Board of Elections,Cicero IL- Election Judge
One day job, only for municipal election In charge of poll box and all the equipment in it Delivered ballots to designated destinationNovember 4, 2013- November 4, 2013Board of Elections, Chicago IL- Election Judge assisting voters during voting process
Making sure the ballots and envelopes were signedWas a one day job, only for electionsJune 2012-August 2012Pro Wheels, Chicago IL- Recruiter/ Secretary
Would call companies asking if they had tires that we could buy Took care of the cash register
kept office space clean and presentableReferencesSofi Atiki (Lancome Account Executive)PHONE NUMBER AVAILABLE
Rona David (Coordinator) PHONE NUMBER AVAILABLE
Kashandra Bryant (Counter Manager) PHONE NUMBER AVAILABLE
Nancy Gomez (Manager from Carson s North Riverside) PHONE NUMBER AVAILABLE
Kristy Cavanaugh (Morton West Assistant Principal) PHONE NUMBER AVAILABLE
Dr. Parrie (Morton East Assistant Principal)PHONE NUMBER AVAILABLE |
