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Title Scrum Master Product Owner
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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAREAS OF EXPERTISEManaging teams, planning, and delivering various software development projects from inception to maintenance or closure. Working with Project Managers, Programmers, Network Engineers, UX Designers, and Digital Marketing analysts and having the ability to prioritize the task depending upon the requirements of the Project Board, Product Owner, and Stakeholders. Managing resources and solving problems throughout the project development life cycle to meet objectives, deadlines, and budgets. Extensive experience as Scrum Master, including coaching the whole team for improved agile planning & estimating, and team performance. Manage all aspects of one or more small to large projects concurrently from initiation through closure for various clients in the Financial, IT Consulting, and Healthcare industries. Highly recognized for proactively identifying and removing impediments to successful on-time sprints and project completion.PROFESSIONAL SUMMARYWith 9+ years of IT professional experience in handling the role of Scrum Master/Project Manager/Program Manager and having expertise in Project planning, budgeting, stakeholder management, Risk Migration Analysis, Sprint planning, Daily Scrum, Sprint Review, and Retrospective Meetings using Agile Methodology.Managed 2 Scrum Teams at a time and ensured that the team's success and progress are highly visible to the Product Owner and Stakeholders.Successfully involved in transitioning the Organizational Structure and Business Processes from traditional Waterfall to Agile.Rendered hands-on supervision and mentorship to a team that was entirely new to Agile Scrum methodology.Successfully implemented changes to Business Processes, Systems and Technology, Job Roles, and OrganizationalStructure.Helping the team to maintain their Scrum tools (Storyboard, Action board, charts, backlogs, etc.).Experience with teams working across multiple platforms.Superb communication and people-interaction skills. Organized and has a continuous improvement attitudeAbility to multitask, prioritize tasks, and quickly adjust to a rapidly changing environment.Ability to work effectively with geographically dispersed teams.Ability to balance complex information with accuracy and attention to detail.A methodical, investigative, and inquisitive mind; together with creative abilities.Excellent conflict management and negotiation skillsOrganized weekly project status meetings and task review meetings, documented, and disseminated meeting minutes effectively.Expertise in using different tools including MS Office (Outlook, SharePoint, Word, Excel, Visio, PowerPoint) and G-Suite (Docs, Gmail, Drive, Hangouts).Worked with Azure DevOps team to implement CICD pipeline as a Business and Technical Analyst.Possess excellent communication and interpersonal skills to coordinate with different teams.Excellent written, verbal, and interpersonal skills, well-organized and detail-oriented. Can accommodate internal and external customers and clients of all levels.Can successfully manage time and multiple priorities with excellent follow-through. Can manage multiple projects, tasks, and deadlines.Progressive experience in strategy development and execution, product planning, and brand managementLed enterprise-wide programs and managed cross-functional teams across varied industries such as social media, Retail, Insurance, Financial Services, and HealthcareIn-depth knowledge of managing complete phases of multifaceted projects including planning, resource management, cost management, and quality managementTechnical Skills:Agile defect tracking & Project managementJIRA, Rally, MS TFS, VersionOne, FogbugzBusiness SkillsChange Management, Impact Analysis, JAD Sessions, Interviews, SWOT analysis, Project Planning, Project Scheduling, and Project road maps.Modeling ToolsRational Rose, MS Visio, Mockup Screens, Wireframes.Project Management ToolsMS Project, MS SharePoint ServerTesting ToolsHP QC v10.0, HP ALM V11.5, Load Runner, Fiddler, HedgehogFinancial toolsMS Excel functions and pivot tables, Financial Statement AnalysisETL ToolsInformatica, Data Stage, TeradataReporting toolsTableau Desktop, MS Office SuiteLanguagesHTML, XML, SQL, C#, JavaDatabasesMySQL, MS Access, OracleRelationship Management ToolsSAP CRMWeb services conceptsSOA, API, WSDL, XMLClient Server LanguagesHTML, SOAP, HTTPEducational Details: Organizational Leadership Certification from Harvard Business School in 2023.Master in Economics from MGU Meghalaya in 2013B.Tech. in Electronics and Telecommunication from AMIETE Delhi in 2009.PROFESSIONAL EXPERIENCE:Verizon Irving TX aug2022-till nowSr IT Project manager.Responsibility:-Currently working with different Development teams, like Java, oracle, Python, SQL/PLSQL, AWS.handling 7 projects out of which some are multinational, some are European Government and some are USA based. Most of them are based on Software development or automation.To identify underlying business needs, and with development, to propose and design technology solutions, transform them into clear business and design requirementsManaged stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.Worked with teams and understand their needs and difficulties to help them better and increase the overall velocity.Frequent, proactive collaboration with executive leadership to provide project milestone status, risk analysis and mitigation, new discoveries that may impact strategic directionHelped in App development in all stages of development . gather all the requirements, break down into sprint backlogs. signed tasks to software development teams, database implementation teams and other dependent teams as well.Primeroedge, Houston, TX Feb 2021-July 2022Sr Project Manager /Program ManagerResponsibilities: -My responsibility was to discuss requirements to the development team( SQL/PL SQL and Python) and make sure development completes on time.Assembled and lead the project team and developed the schedules to ensure timely completion of project.Managed stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.Managed the budget for the cloud migration projectActed as the scrum master when necessaryWorked with teams and understand their needs and difficulties to help them better and increase the overall velocity.Kept a track on inter-dependencies between the teams and blockers and guided the team to handle them accordinglyFacilitate daily stand ups with the development team, QA and Product Owner and check for daily blockers and progress of the project.Facilitate Backlog Grooming sessions with the Product owner and with the Development Team to prioritize the user stories.Create Projects, user stories and tasks on Rally. Can work on Rally for creating Burn down charts as well.Develop different use case diagrams, Data flow and workflow diagrams using Lucid Chart and share with the other team members.blockers for the team. Provide guidance and direction to offshore and onsite team.Training and mentoring the team on enforcing agile operations and scrum principles.Ensure correct sizing and prioritization, User story grooming, Release PlanningFrequent, proactive collaboration with executive leadership to provide project milestone status, risk analysis and mitigation, new discoveries that may impact strategic directionConduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the clients needs are met.Communicate clients business requirements by constructing easy-to-understand data and process models.Involved in developing utilization reports that were presented to management at monthly meetings.Tracked data from the sprint process and provide report regularly to clients using artifacts such as the burn down chart to facilitate transparency and understanding of where we are and provide basis for future process improvements.Client: Databricks DEC 2019 -JAN 2021Technical Project ManagerResponsibilities:As a servant leader, I started mentoring the team and training agile practices utilizing the Scrum framework and SAFe methodologies as applicable.Helped in App development based on AWS and Oracle in all stages of development . gather all the requirements, break down into sprint backlogs. signed tasks to software development teams, database implementation teams and other dependent teams as well.Focused on delivering most business value in a shortened amount of time.As a Scrum Master, I have implemented Scrum artifacts while handling teams and facilitated Scrum Ceremonies like Daily standups, Sprint Planning Meeting, Sprint Review Meeting, and Sprint Retrospective meetings.Tracked and communicated the team velocity and sprint/release progress.Helped the team to do the PI Planning for all the iterations.Transformed the requirements into User stories that represent actionable development tasks added to the Product backlog and maintained the sprint backlog.Worked with the QA team on testing and deploymentsDeveloped the program strategy, supporting business case and various high-level project plansCoordinated with multiple project managers to assemble an overall program planWorked with Product Owner to create new stories and in maintaining the backlog in JIRA.I participated in the "Scrum of Scrums" meeting to discuss potential issues and dependencies across multiple teams.Assisted the teams in continually improving the quality of their deliverables and meeting the DOD.Xcel Energy - Denver CO MAY 2018- NOV 2019Project ManagerResponsibilities:Maintains project and technical goals set forth by the teamsWorked on the Home Smart project with the front end/digital team to deliver three communities on Xcel Energys websiteManages overall project organization to ensure requirements and project deliverable dates can be communicatedManages and communicates project risks, issues, and dependenciesEnsures solutions to technical problems through discussion with technical teams to resolve problemsPartners with development team members to understand opportunities and limitations of solutions being implementedTrack sprint progress against overall project objectivesManage resources for each assigned project to ensure that the project remains on scheduleManage resource performance through frequent communication and feedbackWork closely with the product and account leads to remain in full communication on the status and details of each project, including any cost or timing issues that may ariseAnticipate any potential issues with the project through quick responses and proactive critical thinkingDemonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems6th Grain, India June 2015 -OCT 2017IT Project ManagerResponsibilities:My responsibility was to share detailed requirements with the development team, the major languages used were Python and SQL/pl SQL. keep tracking the entire development phase.Help ensure that our ways of working together are consistent across the teams.Helped train other Product Teams, Owners, and members on best practices of Agile Scrum methodologies.Acted as a Project Manager when necessary.Take responsibility for managing outliers - tasks and dependencies between our software development teams, third parties or Product teams.Built and tracked both the Release Plan and the Scrum/Iteration plan.Assisted with prioritization and resolution of software defects.Interfaced with Program Management Office to ensure project goals and requirements are being met.Assisted the team with implementing effective agile disciplinary practices.Analyzed the business case for the project to understand the organizational needs.Captured and defined the vision and scope of the project in the project planning.Created sample of data prototypes for approval from sponsors and business owners on how the data can be migrated.partners. Test them in pre-stage and test environment to validate and bring them to closure.Developed test plans and created test cases to help with the testing.Derived functional specifications document based on the User Requirement Specification and used JIRA for documenting requirements.Build Platform features, user stories, and maintain backlog with priorities, using Rally and JIRA platformsGather requirements for reporting from Project manager and work on the reporting from Service Now. Create dashboards consisting of tables, graphs and pie charts based the data.Draft and maintain business requirements and align them with functional and technical requirements.Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.Collaborated with the product owner in backlog management and continuous delivery of features.Removed team impediments daily to allow the team to deliver the Sprint Goals and Deliverables.Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs.Satya Labs, India May 2013- May 2015Role: Scrum MasterResponsibilities:Managed and supported the ongoing IT operations for 5,000 clients with the following technologies: Microsoft Exchange, Office Communicator, Microsoft SCCM, Mobile Device Management, Telecommunications, & Microsoft SharePoint.Empowered the team to make system and process improvements captured in sprint retrospective meetingsRemoved obstacles for developers and testersUse key Scrum metrics (burndown, velocity) to help deliver committed workManaged sprint backlog items and tasksManaged all Scrum boards (physical or virtual)Lead the teams efforts towards continuous improvementExtensive use of JIRA to create user stories.Experience in getting reports based on SQL Management Studio and prepare the charts and diagrams using Power BI.Facilitated daily stand-up meetings with the development team offshore and with the team onshore.Experience working with the offshore teams and conduct meetings based on their availability.Worked on gathering the Business requirements and document them as a BRD.Created Projects and user stories in JIRA. Created different tasks to the user stories and assigned tasks.Facilitated Backlog Grooming sessions and Sprint Planning sessions along with Project Owner and the development team.Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.Served as a key member of Agile Transformational project and the lead, for development projects with Scrum processes in a Scaled Agile Framework (SAFe process)Created a Budget based on requested work and the outcome of evaluation activities. Managed Agile/Scrum Artifacts: Product backlog, Sprint backlog, burn down charts, Velocity.

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