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Click here or scroll down to respond to this candidateCandidate's Name
St. Louis, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESenior multi-unit restaurant leader with a passion for developing people and building great teams. Driven individual with extensive experience in operational positions across the organization including new and existing restaurant environments, career progression in the field and corporate office and a commitment to organizational growth. Respected leader who believes in a visionary leadership style and relentless coaching. SkillsServant Leadership Multi-unit Management Profit & Loss Guest Service New Restaurant Openings Problem Solving Labor Management Marketing Sales Growth People Development Team Building Culture Building Coaching Thruput Work ExperienceDirector of Operations Topgolf St, Louis, MOMarch 2023 to June 2024o Led the entire project from ground up to ensure the building was ready to open. o Oversaw 500 hourly playmakers and 22 managers with 6 being direct reports. o Coached and developed the managers in their specific roles while ensuring cross collaboration amongst the depts. o Currently projected to do 17 million and on pace to exceed this by year end. Food & Beverage consist of 50% of the revenue.o Created many relationships throughout the area and have hosted large events for the Blues, Battle Hawks, St. louis Soccer team, IHeart & KSHE radio stations to name a few. o Member of the WFF committeeRegional Vice President Red Robin Gourmet Burgers & Brews Northeast January 2021 to February 2023o Oversaw 60 locations in 10 states generating roughly over $184 million and drove sales 6.6% up YOY. o Led a strong team of (8) Area Directors with an amazing climate while upholding company standards. o Coached and developed the Area Directors to meet and exceed company expectations. o Took an underperforming market in Off Premise Sales to #1 in the company 2022 o Promoted 3 General Managers to Area Director, Opened 3 locations during the pandemic Regional Operations Director Red Robin Gourmet Burgers & Brews St. Louis, MO March 2017 to December 2021o Supported 12 locations in 3 states generating roughly over $36 million a year. o Coached and developed General Managers/Managers on COGS, Budgets, & Labor Management to meet & exceed company expectations.o Grew Off Premise sales from 8% to 14%+ & was #1 in company in building Off Premise sales 3 years in a row. o Member of Restaurant Operations Director Council. New Resturant Operations Director Red Robin Gourmet Burgers & Brews -Peoria, AZ July 2015 to February 2017o Responsible for overseeing the opening process for new restaurants throughout the country including: management team preparation, site turnover from construction, hourly hiring, training, sneak previews, and first year execution and financial results up to hand-off to regional operations. o Opened 10 company owned restaurant locations.o Developed three newly promoted individuals into the role. o Leveraged time not on openings at the corporate office in the Operations Services Department, participating in the company's cost savings task force and helping prepare labor management software for deployment to the field Training General Manager Red Robin Gourmet Burgers & Brews -Surprise, AZ June 2005 to July 2015Education2 Years AttendedMarketing and Communication Orange Coast College Costa Mesa, CA |
