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EMAIL AVAILABLE | PHONE NUMBER AVAILABLE | Pine Hill, NJSUMMARYA seasoned sales professional with 12 years of sales experience, I am eagerly seeking a Sales Development Representative role to further hone my skills in cold calling, negotiations, and pipeline generation. Passionate about skill acquisition, I recently completed the number one SDR/BDR tech sales Bootcamp, Course Careers, demonstrating my commitment to continuous improvement. Additionally, I am partnering with a 20-year award winning account executive to further develop the expertise I've gained through hands-on experience and investment in courses like Course Careers. At Comcast, I consistently ranked in the top 9%, leveraging strategic sales tactics and business development acumen to drive a remarkable 4.5% surge in customer signups. My forte lies in cultivating robust client relationships, closing deals, and effectively utilizing sales tools to maximize lead conversion. With a proven track record of exceeding expectations, I am poised to deliver unparalleled results and drive exponential growth for your esteemed organization. Leveraging 6 years of expertise in MEDDPICC sales methodology, I have honed a proven approach to driving revenue growth, expanding customer relationships, and consistently exceeding sales targets. With a deep understanding of the MEDDPICC framework, I expertly navigate complex sales cycles, identifying and capitalizing on opportunities to continuously deliver transformative solutions that meet the evolving needs of clients.SkillsCold Calling Prospecting Lead Qualification Objection Handling Email Outreach CRM Proficiency Pipeline Generation Communication Active Listening Account Management Cross-Team Collaboration Empathy Relationship Building Consultative Selling Saas Customer Retention Inbound Calls Time Management Technology Solutions Fortune 500 Enterprise SalesCERTIFICATIONSSDR/BDR Tech Sales Bootcamp Certificate, Course Careers Dec 2023 Certificate Fundamentals Of SalesTechnology, University Of Maryland Sep 2023 Media Training Worldwide TJ Walker, Complete Leadership Mastery Course Nov 2023Inbound Marketing Optimization and Sales, HubSpot Academy Jan 2023 Digital Leadership in Business, SimpliLearn Dec 2022 Advanced Business Development Communication and Negotiation, National Association Of State Boards Of Accountancy May 2022 Scrum.org Professional Scrum Master Certification Jan 2023WORK EXPERIENCE
Comcast (Contracted through Bullock Tech, LLC)Area Assistant Sales Manager, Strategic Sales Retention Apr 2019 - Oct 2022
Tasked with identifying new business opportunities and developing and maintaining long-term relationships. Additionally, responsible for overseeing these initiatives to ensure sustained success. Clearly articulate expectations and priorities by conveying broader organizational goals and breaking them down into actionable and understandable targets for the team. Overseeing Business to Consumer accounts and mentoring individuals, including providing onboarding training for new employees. Conducted tactical planning, standardized reporting and feedback on effectiveness of existing sales plans. Supports and leads competitive field efforts through the implementation of acquisition and win-back tactics as advised.Coordinates audit follow-ups by Sales Representatives. Performs real-time field evaluation of Individual Sales Representative performance. Tracks and analyzes Representative activity and results metrics daily.Comcast Business Class
Senior Business Development Executive Key Accounts- Tech Innovations Division 2016 - Feb 2019 Negotiated contracts resulting in a 15% increase in profit margins and collaborated with cross-functional teams to achieve 10% faster project completion. Cultivated relationships with key enterprise accounts, leading to a 20% increase in client retention and a 10% improvement in Net Promoter Score (NPS). Disseminated targeted information across various channels, resulting in a 25% increase in lead conversion rates and a 30% rise in client engagement metrics. Consistently excel in surpassing sales targets and delivering exceptional outcomes. Utilize Comcast's cutting-edge sales enablement tools, such as Hubspot, Salesforce, and Einstein Sales Navigator360, to propel success. Work closely with Sales and Financial analysts to elevate revenue forecasting for existing accounts.
Take a leading role in crafting and monitoring project estimates and revenue goals.Aramark Food and Hospitality
Customer Experience Manager Mar 2008 - Jul 2014 Identified and resolved prevalent complaints, leading to a 20% increase in customer satisfaction scores after implementing strategic policy adjustments. Generated a 15% increase in revenue by persistently pursuing leads and effectively managing accounts, resulting in a 10% increase in client retention rate. Oversaw client database management, achieving a 95% data accuracy rate and facilitating a 25% improvement in interdepartmental collaboration for seamless service delivery. Impact Media And Design Inc.Associate Account Executive Dec 2022 - Present Supports senior account executives in managing client relationships, lead generation scheduling client meetings , and following up on sales closure while also contributing to sales strategy development, database maintenance, and sales reporting. Collaborated effectively with sales teams to fulfill sales support functions. Initiated strategic partnerships with key advertisers, providing customized account management solutions that drove marketing campaign success and substantially increased profit margins. Demonstrated proficiency in aligning marketing strategies with prevailing consumer trends, consistently surpassing sales and account management objectives, and establishing a reputation for outstanding performance and results-oriented excellence. Developed and executed a sophisticated programmatic strategy tailored to individual accounts and categories, drawing on insights from daily, weekly, and annual trend analyses. Proactively identified and qualified new leads, working seamlessly with sales and marketing teams to enhance product offerings. Established robust partnerships with ad platform teams, ensuring smooth integration and optimal platform performance.EDUCATIONColorado Technical UniversityBachelor of Arts, CriminalJustice August 2014 - May 2016University of PhoenixAssociate, Marketing and SalesSeptember 2010 - January 2013 |