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Click here or scroll down to respond to this candidateCWCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Apex, NC Street Address
I have worked tirelessly for 23 years in long term care, Alzheimer's and dementia facilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and eective communication skills. Eager to contribute to a dynamic team and support organizational goals. Escalation managementDispute HandlingMedical terminology knowledgePolicy AdherenceAppointment SchedulingFollow-up CoordinationHealthcare industry understandingPersonal care assistanceHeavy LiftingLinens ManagementEquipment Cleaning and InspectionMedical Equipment TransportSterilizing Equipment UseActive ListeningCritical ThinkingDecision-MakingTeam buildingActivities of Daily Living ADL AssistanceEmergency protocolsTime management abilitiesComputer LiteracyVital Sign MonitoringEquipment SterilizationEmergency ResponseMedical Supply StockingAttention to DetailPatient RelationsPatient transportationMessage DeliveryMedical RecordkeepingOrganizational SkillsAnalytical ThinkingTeam CollaborationProfessional DemeanorExcellent CommunicationGoal SettingServing and Collecting Food TraysTreatment Room SanitationSupplies DeliveryRelationship BuildingGeneral HousekeepingInterpersonal SkillsMedication AdministrationAdaptability and FlexibilityPatient LiftingWritten CommunicationSafety ProtocolsTask PrioritizationReliabilitySpecimen TransportationTeamwork and CollaborationTrash CollectionAdaptabilityMobility AssistanceTime ManagementProfessionalismPatient EscortingVitals assessmentsProblem-solving aptitudeMultitaskingSelf MotivationCustomer ServiceInterpersonal CommunicationVital Statistics RecordingProblem ResolutionCritical CareSummarySkillsPatient SafetyHazardous waste managementEquipment TransportEquipment DisinfectionAnalytical SkillsMercalis Apex, NCPatient Support Specialist03/2023 - 03/2024Coordinated referrals from primary care providers to specialists. Educated patients on the importance of preventive care measures and self-management techniques.Provided customer service to patients and their families, responding to inquiries in a timely manner.Rosie's Care Homes Durham, NCResident Care Coordinator06/2021 - 03/2023Ensured compliance with safety protocols, infection control procedures, and other policies and regulations.Monitored residents' medical records and documented changes in condition or behavior.Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions. The Retreat at Cary Cary, NCAlzheimer's Care Home Manager07/2019 - 09/2021Provided leadership for the development of new programs and services for residents.Encouraged communication between family members and caregivers and appropriate facility personnel.Monitored medication administration by sta members according to physician's orders.Auburn High School Auburn, NYHigh School Diploma06/2001ExperienceEducation and Training |
