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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Warner Road EMAIL AVAILABLE PHONE NUMBER AVAILABLEColumbus, Georgia Street Address
CAREER OBJECTIVETo join a major organization where my extensive background in customer service, inside sales, leadership & management skills, dealing with the public my be utilized, with the opportunity for professional growth based on performance.SUMMARY OF QUALIFICATIONS Nine plus years retail/sales experience with various organizations Customer service and people oriented Completed purchases utilizing Point of Sales system Cash handling:services Data entry Promoted company credit card Totaled purchases/calculated taxes Inventory management Computer literate Excellent telephone communication skills Assisted customers in selecting items Handled multiple tasks, and adapts to busy conditions Maintained working rapport with superiors and subordinates Ensured proper adherence to company policies Strong sense of responsibility, dependable with good follow-through abilities Familiar with company operational principles, practices, and procedures Team Management Attention to detail Conflict Resolution Skilled Multi-TaskerWORK HISTORYHOME DEPOT, Opelika, ALHead Cashier 06/2020-PresentFront line supervision of an average 12 cashiers and three lot associates Trusted and dependable associate earning promotion to Head Cashier Monitored, directed, and prioritized all store front end activities in a fast paced high volume traffic retail environmentContinuous rapid decisive proactive and reactive decision making, utilizing various communication formats and devicesProvided training/coaching, daily observations and monthly performance reviews for all cashiers, and some other department associatesT.E.A.M. (Training, Excellence, and Mentoring) award/member from store manager Authorized to give or approve discounts up to $500.00 Maintained and improved store security and safety concerns Wrote training manual for lot associates/expediters The Fresh Market, Columbus, GeorgiaAssistant Front End Manager 0/19-11/19Efficiently addressed customer issues to ensure a quick and successful resolution. Networked with customers and asked open-ended questions to determine what their immediate needs were.Offered exceptional customer service to differentiate and promote the company brand. Delegated work to employees based on shift requirements, individual strengths and unique training. Performed assigned projects and completed checklists in an efficient and accurate manner. Attended 1 team meeting per month to voice concerns and offer constructive feedback to others. Built and maintained effective relationships with peers and upper management. Received and processed cash and credit payments for in-store purchases. Evaluated the employees' job performance and conformance to regulations and recommend appropriate personnel action.Reconciling tills and safe count. Doing daily cash and check deposits. Preparing daily cash reports. Greeting the customers, reconciling the price discrepancies and make for an overall pleasant experience for the fresh market. Notifying cash office and obtaining and setting-up cash draw and registering for cashiers as required. Assigning the cashier to register positions and actively monitor the front end operations and crew to ensure excellent customer services is provided at all time. Opened and closed the store, which included counting cash drawers and making bank deposits. Communicated store policy violations to the leadership team in a timely manner. Filled in for an assisted Front End Manager as necessary, implementing and upholding safety and security procedures.HOME DEPOT, Columbus, GeorgiaHead Cashier 05/16-01/19Front line supervision of an average 12 cashiers and three lot associates Trusted and dependable associate earning promotion to Head Cashier Monitored, directed, and prioritized all store front end activities in a fast paced high volume traffic retail environmentContinuous rapid decisive proactive and reactive decision making, utilizing various communication formats and devicesProvided training/coaching, daily observations and monthly performance reviews for all cashiers, and some other department associatesT.E.A.M. (Training, Excellence, and Mentoring) award/member from store manager Authorized to give or approve discounts up to $500.00 Maintained and improved store security and safety concerns Wrote training manual for lot associates/expediters BEST BUY, Columbus, GeorgiaCustomer Service 09/15-03/16Greeted customers, answered questions on product availability and assisted store management in overall operations. Totaled customers purchases utilizing Point of Sale systems. PUBLIX, Columbus, GeorgiaCashier 05/12 - 04/14Greeted customers, provided customer service, received payments by check, cash, or credit card. Answered questions and maintained good relationship with customers. Candidate's Name
WALMART, Columbus, GeorgiaCashier 09/10-04/11Assisted customers, processed transactions utilizing cash register. Collected/stored coupons and advised management of any problems or grievances.K-MART, Columbus, GeorgiaCashier 10/09 - 04/10 Assisted customers in selecting items in garden section, and processed payments.ACCOMPLISHMENTSHOME DEPOT Number one in the region for credit approvals for three sales quarters, 2018 Cashier of the Month from November 2017 to August 2018 Cashier of the Year & District, 2017 Number three Cashier in the Region, 2017 Earned numerous Homer badges for doing great with credit (12 badges) EDUCATIONSHAW HIGH SCHOOL, Columbus, GeorgiaGraduated in General Studies, 2009TILLINGHURST, Columbus, GeorgiaGED, 2912'Candidate's Name
REFERENCESHOME DEPOT, Columbus, GeorgiaDiana Swim, former Supervisor2891 Sowega DriveColumbus, Georgia 31909PHONE NUMBER AVAILABLEHOME DEPOT, Columbus, GeorgiaZack Barnes, former Assistant ManagerPHONE NUMBER AVAILABLEHOME DEPOT, Columbus, GeorgiaSteven Weber, Co-worker2891 Sowega DriveColumbus, Georgia 31909PHONE NUMBER AVAILABLEHOME DEPOT, Columbus, GeorgiaEric Felock, Former Front End SupervisorPHONE NUMBER AVAILABLE/pre> |
