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Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveSeeking a position with a company where my skills can be utilized to their fullest strengths and provide optimum service for the customers. Work directly and build relationship with Customers in resolving defective product.Qualifications SummaryCustomer satisfaction is the ultimate goal of a never ending for improvements. Developing relationship with the Customer of their needs and expectations will ensure quality products/Services as well as improvements for Customer satisfaction. Knowledge of these tools and methods for quality improvements helps me to utilize my skills.US ARMY - '82 - '86UNITED STATES GYPSUM - (USG)Board Production Supervisor: July '13 - PresentExcellent Typing, Written and Verbal communication skills with the ability to interact effectively.Practice 5S, Lean and Continuous ImprovementsPerform weekly safety contacts with team members to ensure safety.Involved in problem solving/troubleshooting equipment issues and filling out work request orders for maintenance and electricians of defective equipment issues.Involved in Lockout/Tagout procedures before performing task on equipment.Perform minor maintenance/electrical work to keep equipment running properly.Knowledge of Sky lift and using a safety harness before performing a job task.Traveled off site to meet with Customers of Quality and defects issues.Met deadlines, task and projects/goals in a timely manner.Forklift Safety Coordinator.First-Aid Safety Coordinator.Certified and Licensed fork lift operatorCHRIS JONES TRUCKINGDump Truck Driver: April '12 - July '13Class A CDL - Clean driving record. (No accidents or Speeding record)Good understanding of highway traffic signs and signals Familiarity with Federal Motor Carrier Safety Regulations Possess basic mechanical skills.Ability to carry out instructions in written, oral and diagram form.HERNDON PRODUCTSAEROSPACE & DEFENSE INDUSTRYQuality Assurance: April '10 April '12Knowledge of Windows 7, Microsoft Office Suites, MS Word, Excel and Outlook Explorer.Knowledge of Scan Fax, Scan Email & Copy Machine.Excellent Typing, Written and Verbal communication skills to interact effectively with people at all levels.Communication with Customer either on Phone, Emails & Fax of retrieving Incorrect or Missing Paperwork such as: Quotes, Invoices, Purchase Orders and Packing Slip ETC.Reviewed all Certificate of Conformance/Compliance, Chem & Phys Test Reports and required RMAs for any out of spec parts.Assist in ensuring incoming parts and outgoing shipments meet Quality Specs.Self-Motivated with the ability to work either independently or as part of a Team.Knowledge of reviewing Technical Data in using devices such as: Micrometers, Calipers and other measuring equipment to ensure Parts were within Quality Spec.Read Customer Blue Prints & Military Drawings to ensure corrective plating & Specs were received.Ability to multi-task projects in stressful situations.Excellent Problem-Solving skills and Resolving issues in a timely manner.Met deadlines in retrieving paperwork in a timely manner. (First in First out)Review Government Contracts for Corrective Revisions and Part Numbers in Contracts to ensure correct part were shipped.Assists in Cycle counting and Physical Inventory.Bar Code Scanning for Product location.Strong sense of accountability and worked overtime upon request.US EXPRESSOTR Truck Driver: December '09 April '10WARNER ENTERPRISEOTR Truck Driver: September '09 December '09MTC TRUCK DRIVING SCHOOLAugust '09 September '09PGWProduction Quality Supervisor: November '07 February '09Knowledge of Windows 7, MS Word, Excel and Outlook Explorer.Knowledge of Fax, Email & Copy Machine.Excellent Typing, Written and Verbal communication skills with the ability to interact effectively with people at all levels.Interviewed, drug tested and assisted in training new employees.Managed, prioritized and organized 25 40 employees of production work flow safely.Responsible for shift scheduling, job placements, days off and HR benefits issues.Analyzed and Interpreted Material Data with Operations Manager on Quality Production daily.Knowledge of reviewing Technical Data & Skills such as Micrometers and other measuring equipment to ensure Parts are within Quality Spec.Involved in problem solving and troubleshooting Quality issues.Involved in Quality Control Specs in production operations.Setting up, operating and performing maintenance on equipment to meet Quality Production Spec.Met deadlines, task and production projects/goals in a timely manner.Managed a fast pace production environment safely.Involved in inventory Control (Audits)Load & Unload Trailers.Responsible for Dock Procedures.Experience with Oracle E-Business warehouse inventory.Bar Code scanning for Oracle e-business.Calculated production time to ensure production goal were met.Certified and Licensed fork lift operator.UNITED STATES GYPSUM - (USG)Production Supervisor: May '88 July '07Knowledge of Windows 7, MS Word, Excel, Copy Machine, Emails and Outlook Explorer.Excellent Typing, Written and Verbal communication skills with the ability to interact effectively with people at all levels.Team Leadership training (Lead by example).Trained in Front Line Leadership with Coaching Skills.Peer interviewed and involved in hiring process.Responsible for shift scheduling, job placements, days off, vacations and FMLA.Involved in performance appraisals, evaluations and job advancements.Managed, prioritized and organized 25 employees of production work flow daily.Knowledge of reviewing Technical Data & Skills such as: Micrometers and other measuring equipment to ensure product were within Quality Spec.Traveled off site to meet with Customers of Quality issues and defects.Met deadlines, task and production projects/goals in a timely manner.Involved in problem solving and troubleshooting of Quality issues.Involved in Quality Control, Monitoring Computer entries to ensure Quality was being produced correctly on an hourly basis.Experience with Oracle E-Business warehouse inventory.Forklift Safety Coordinator.First-Aid Safety Coordinator.Certified and Licensed fork lift operator. |