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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Ventura Club CircleOrlando, FL Street Address
Tel. PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATION: Georgia Southern University, B.S., Street Address Dean List - 3.50 GPAMajor: Justice Studies, Criminal JusticeMinor: Spanish; Fluent in SpanishEXPERIENCEState of Florida, Dept. of Elder Affairs. Orlando FL. May 2023 to April 2024 Cares Assessor. Coordinated social services for Cares Unit. Conducted weekly staffing process. Determined medical eligibility for the Medicaid institutional care program and eligibility for Medicaid waivers that provide home and community based services. Conducted medical assessments for residents in nursing facilities entering court ordered receivership. Case management, social work, data entry. Tetra Tech. Orlando FL. February 2021 to February 2023 Quality Control Reviewer. I help train, mentor, and coach about 30 Eligibility Specialist as part of the government contracts awarded to Tetra Tech such as, rental assistance program, Child Care Bonus, Home Affordability Program. I worked toward target goals for QA/QC. Assisted in the formulation of targets goals for teams. Answered questions for staff and provided guidance and feedback. Device ways to optimize procedures and maintained compliance with applicable regulations. Keep management informed on issues and problems. Prepared monthly/annual results and performance reports. Case management, Social work, program reviews and progress reports. ABF Freight. Orlando FL. January 2018 to July 2019. Operations Supervisor. August 2018 to July 2019. Operations Supervisor at the Orlando ABF Terminal. Line Haul operations of road drivers, inbound and outbound freight. Logistical and Supply chain, transportation. Supervising, coaching, mentoring and training ABF hourly employees, Teamsters Union experience. Running day to day operations.Operations Specialist. January 2018 to August 2018. Operations assistant to Orlando ABF Freight terminal. Assisted in all aspects of logistical and chain supply. Worked with clients in the scheduling of the Freight delivery appointments. Business and residential accounts. Phone and Online call system. Manifest and EDI delivery freight deliveries. Assisted with Line Haul operations in dispatching and arriving truck drivers, Multitasking of transportation and logistical trucking operations. Honda, Holler-Classic Automotive Group. Orlando FL. May 2015 to January 2018. Sales Consultant. I conducted sales for new and certified pre-owned automobiles. Skillful closer and negotiator. Daily use of my bilingual skills. Sold services of extended warranties, Tire & Wheel protection, and other services, Follow up skills. Excellent CSI "Customer Service Index" surveys. Phone skills, internet sales. Team Leader. Multiple awards in over achieving my goals. United Parcel Service (UPS). Orlando, FL. October 2014 to May 2015. Hub Supervisor. I am running Twilight shift operations of Air Recovery, sorting, loading, unloading, safety, yard control and logistic at the Orlando UPS Hub. Supervising and training a team of 25 plus hourly employees Fields BMW, Winter Park, FL. November 2013 to July 2014. Client Advisor. Sales Advisor for new and pre-owned BMW. Skillful closer and negotiator. Daily use of my bilingual skills. Sold services of extended warranties, Tire & Wheel protection, and other services, Follow up skills. Excellent CSI "Customer Service Index" surveys. Achievement in profiles.Travel Click Inc. Orlando, FL. April 2013 to November 2013. Sales Representative for product and services. Travel Click provides innovative solutions for hoteliers to increase revenue, reduce cost, and improve performance. My duties involved calling and prospecting hotels and hospitality industry. Be a consultant analyzing the hotel and finding solutions to improve their performance and increase revenue. Priceline.com/Booking.com. Orlando, FL December 2010 - Nov. 2012. Account Manager Hotels. Acquisitions Account Manager for the Caribbean and Mexico Market. Top performer in the Orlando Field Office. Top 5 in the country. Worked along revenue account managers to achieve and develop market goals. Visited hotels for acquisition purposes, site inspections and market visits. Developed business plans for my territory. Conducted presentations with prospective clients. Attended trade shows to promote brand awareness and Market penetration. Lexus of Orlando/ Melbourne, Winter Park, FL March 2003 to May 2010. Product Specialist. Sales consultant for the Lexus Automobile Group. I conducted sales for new and certified pre-owned automobiles. Familiar with competitive vehicles in the luxury vehicle segment. Warranty, Service, Loaner Program, Surveys and customer satisfaction. Commitment to Perfection award, Master Certified sales consultant, monthly bonus producer for B team. Skillful negotiator and closer Gil Pharmaceutical Corp. Ponce, PR. March 2000 to March 2003. Sales Representative, Conducting business to business sales of pharmaceutical products and services. Calling and visiting prospective customers, inquiring about their medical and pharmaceutical needs and helping them select the most suitable sales plan for them. Top producer salesman for 2002. Weekly bonus producer. Daily use of my communication and bilingual skillsU.S. Department of Justice, Federal Bureau of Prisons. Allenwood, PA. March 1994 to February 2000, Case Manager. Duties involved supervising over 200 federal inmates, correctional officers, counselors, and secretary. Conducted custody classifications and security designations, Conducted Anger Management and Substance abuse classes, discipline hearing boards, protective custody and criminal investigations, background checks, NCIC computer system, progress reports, program reviews and general upkeep of my case load. Coordinated all release paperwork and multi-agency community contacts. I received numerous awards accommodations. REFERENCESJonathan Reilly, Phoenix Defense Logistics Engineer EMAIL AVAILABLECell: PHONE NUMBER AVAILABLE, Office PHONE NUMBER AVAILABLECOL Enrique Costas, CEO C2ECostas Consulting Enterpraises LLCEMAIL AVAILABLECell. PHONE NUMBER AVAILABLE,Roberto Mattei, HR Management ServicesDepartment of Veterans AffairsEMAIL AVAILABLECell. PHONE NUMBER AVAILABLE Office PHONE NUMBER AVAILABLEAdditional references upon Request. |
