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Summary35 years of management experience. Proficient in training and developing others. Manage 150 employees which intels continuous training and development. Responsible for recruitment and staffing.Human Resources Manager with practical understanding of business needs. Areas of expertise include recruitment, training, scheduling and payroll.Result oriented and effectively execute and process changes to improve operational efficiency. HighlightsTeam managementMeticulous attention to detailScheduling/PayrollTraining and developmentExcellent communication skillsSafety-orientedExperienceStore Manager/District Safety CoordinatorOctober 1999 to CurrentThe Kroger Company - Atlanta, GASuccessfully managed the activities of 1225 team members in multiple locations while increasing safety and reducing employee injuries.Reduced amount of employee overtime by 50% by effectively holding all department managers accountable for hours used.Verified and logged in deadlines for responding to daily inquiries. Store Manager and District TrainerOctober 1979 to October 1999Hardees - Atlanta, GARecruited, managed and mentored an average of ten new customer service representatives per year. Planned and led training programs on staff development. Effectively trained supervisors on techniques for managing employees. EducationStore Manager : Business, 2000Kroger Management University - Aatlanta, GA, United States Leadership Certification Customer Service Manager Certificate (CSMC) Food Safety CertificationBachelor of Science : Business Education, 1977Fort Valley State University - Fort Valley, GA, United States Coursework in Business Management, Communications and Human Resource. 1630 Bethsaida Rd, Riverdale, GA 30296Home: PHONE NUMBER AVAILABLE - Cell: PHONE NUMBER AVAILABLE - EMAIL AVAILABLE |