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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Tresilian CourtJohns Creek, Ga. Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEA seasoned IT professional with more than 15 years of proven career expertise in building system solutions throughout the software development lifecycle. Highly experienced in applying process, systems, and data analysis across complex and big data applications in several subject domains including health, telecom, engineering, and finance.Experienced in agile and waterfall methodologies as a product owner, scrum master and business systems analyst while interfacing with stakeholders, project managers, developers, and quality engineers.Applied various data gathering techniques and my developer background to identify and create user stories, use cases, process diagrams and business requirement documents in shared environments including Azure DevOps, Jira, Rally, Visio, Balsamiq, Confluence, SharePoint, and MS Teams.RECENT WORK EXPERIENCES08/2022 to Present Mayo Clinic Labs Rochester, MNSenior Business Analyst/Product Owner RemoteWorked as a member of a Strategic Management Solutions team to upgrade and add automation to processes and software that support patient test orders, specimen tracking and lab test results reporting.Documented user stories in Azure DevOps and created the entity-relations diagram for migrating the database and the Laboratory Exceptional Specimen testing functionality to a new environment. The process collected results for 15 test types conducted by 3 labs.Created process flows and requirements for automating the processing of patients test sample patterns of organisms created by a Bruker Malti TOF device in the Bacteriology lab. The matched pattern results are then fed into the Soft LIS.Provided analyst support in upgrading the process of phlebotomy and self-collection of specimens from remote patients.Assumed some PM responsibilities while completing the analysis, process flows, and the requirements for adding RFID technology to monitor and provide alerts for patient specimens traveling thru the tubes from the frozen labs in St Marys and Methodist to the test labs in Hilton building.Interfaced with marketing, lab personnel and IT to create the user stories for updating and adding patient historical test results to the Supersaturation test reports.06/2019 to 07/2022 AETNA-Active Health Management Alpharetta, Ga.Product Owner/Scrum MasterConsulted as a Program Business Analyst and Product Owner to create requirements to support business processes that collect clinical data to manage the health care of members insured by Aetna and other health care providers.Interfaced with product and clinical teams to implement improvements during the redevelopment of a case management system used by AHM nurses to manage medical conditions for patients insured by Aetna and other health providers licensed with AHM.Prioritized and owned the backlog of functional requirements documented in epics, features, and user stories in Jira.Participated in analysis and design sessions with application architects, business stake holders, developers, and other product owners in the SAFe solution chain.Identified risks, dependencies and assigned priority scores to features and presented in the quarterly PI planning sessions.Facilitated bi-weekly sprint planning and participated in SAFe ART Sync activities as the product owner of 2 agile teams.Created entity relations diagrams and process flows to describe the As-Is and To-Be views for standalone and multi-system processes.9/2018 to 5/2019 PureRed Stone Mountain Ga.Technical Project ManagerManaged development activities as the scrum master and business analyst for enhancements to a home-grown retail content management system. PureRed does development and hosting of a product marketing content system used by several major retailers.Interfaced with the PureRed stakeholders to gather and understand business needs and create functional requirements for new development items.Created epics, features, user stories and bugs in Jira and owned the product backlog for the enhancements and defects.Created process flows, use case diagrams, entity-relations diagrams, and wireframes to create solutions to support new sales ventures.Assigned, tracked, and reported work items in daily stand-up meetings using Jira and Microsoft Teams for a local and an offshore scrum team.Provided estimates and created the SOW for new features and client initiatives.3/2015 to 8/2018 AT&T Atlanta, GaRequirements Engineer/Product OwnerReturned to AT&T as a product owner and assumed scrum master responsibilities while interfacing with cross functional teams to define requirements for developing middleware (APIs) for provisioning new technology in the AT&T mobility network. The cloud based restful APIs use JSON and were developed using various Java based technologies.Participated with cross functional teams to identify the requirements for creating new and updating existing APIs.Identified and documented project dependencies with process and sequence diagrams.Created and tracked features and user stories in the product backlog using Rally.Ensured business requirements were reflected in user stories and the design with cross function traceability matrices.Facilitated the daily stand ups, the iteration and release planning, user story and backlog grooming and the activities of an agile approach.Reviewed test plans, facilitated triage meetings, created SQL queries, and assisted during integration and user acceptance testing.Worked simultaneously on multiple applications covering several iterations to create enterprise solutions such as:First Net for First Responders (network priority uplift), Mobile Security (secure VPNand spam protection), and e911 management.2/2014 to 2/2015 Lexis Nexis Alpharetta, GaSenior Business AnalystContracted to do analysis and write requirements to create a new system using the best functionality of two existing systems while adding new market driven features. The best of breed solution provides personal identity protection and authentication for external financial, insurance, health, and business customers.7/2013 to 1/2014 Data Scan Technologies Alpharetta, GaSenior Business AnalystDocumented the requirements for several externally initiated feature enhancement requests to an internally hosted wholesale financing system. The system is used by small to mid-size financial intuition to track loans made for wholesale purchases to car dealers and retailers.1/2013 to 7/2013 T-Mobile Atlanta, GaSenior Business Systems AnalystReturned to a previously held contract position to continue working as a product owner / system analyst in an Agile Scrum environment to create user stories, use cases, and design software enhancements to the corporate enterprise Retail and Customer Care support system.11/2011 to 12/2012, GE Energy Atlanta, GaLead Software Engineer/Product OwnerConducted business and data analysis and maintained the product backlog during the development of system solutions that applied big data analytics to support smart electrical distribution network solutions. The applications included modules that create outage, revenue protection, and voltage quality analytics to be used by the local grid of domestic and international electrical utilities. These modules run in a web-based software as a service (SaaS) environment.EDUCATIONBachelor of Arts, MathematicsCleveland State UniversityCleveland, OhioCERTIFICATIONSProfessional Scrum Master (PSM I) https://www.scrum.org/user/510549Professional Scrum Product Owner (PSPO I) https://www.scrum.org/user/510549 |
