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Click here or scroll down to respond to this candidate Candidate's Name
Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Objective: Seeking a customer service position where I can utilize key skills to provide exceptional service while contributing to the growth of the company.
Key Qualifications Ability to work in a fast paced and deadline driven environment with efficiency Excellent verbal and written communication skills
Ability to prioritize, multitask, and effectively manage time Take initiative to complete additional task
Great listening skills Exceptional customer service and follow up skills Strong computer skills (Microsoft word, excel, and PowerPoint) Cargo Wise certified
Works well with a team Utilize excellent methods to solve work related problemsWork Experience
UPS Supply Chain Solutions 07/2016 03/2024 Atlanta, GAManpower 05/2015 07/2016 Atlanta, GAJob Title: Senior Ocean Customer Support Rep II Short of nine years experience in the ocean export department Processed and managed ocean export bookings from beginning to end for FCL and LCL Tracking and tracing of ocean export bookings
Cross trained on all contracted plants within my department
E2K knowledgeable Cargo wise certified UPS NVO knowledgeable
Processed EEI s in the Ace Portal website Conducted outstanding customer service and maintaining a professional image Selected by my previous manager and HR to participate as part of the Pymetrics Exceptions team Served as non-management EEC co-chair twice with the latest from January 2023 to March 2024 Regions Bank 06/2007- 03/2014 Newnan, GA
Job Title: Assistant Head Teller/ Financial Service Specialist/ Trainer
Effectively managed member portfolios and offered financial advice regarding savings and investment accounts Managed cash flow for branch Cross trained financial service representative Selected to become a paid teller trainer Provided outstanding customer service and maintained a professional image DFCU Financial Credit Union 03/1999- 06/2007 Dearborn, MI
Job Title: Cash Operation Specialist/ Member Relations Representative/ Trainer Effectively managed member portfolios and offered financial advice regarding savings and investment accounts Managing cash flow for branch Cross trained financial service representative Selected to become a paid new hire teller trainer Prescreened future applicants before turning in their resume/ application for HR review
Provided outstanding customer service and maintained a professional image
Education
University of Phoenix Present Atlanta, GA I am currently studying for my bachelor s degree in business management with a certificate in Human Resources. I anticipate on obtaining my degree in December 2024. ReferencesAvailable upon request |
