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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEExtremely responsible, motivated individual who consistently exceeds expectations; possessing strong organizational and people skills, with proven abilities working independently and as part of a team; seeking an opportunity to share my experience while continuing my growth.SKILLS PROFILEGloucester Township Public Schools Gloucester Township, NJ8/2016  Present One-on-One AideProvide direct assistance based on the Individualized Education Program to assigned child/childrenCollaborate and assist with classroom activities at the direction of the teacherPresent feedback and recommendations on designated child/children to enhance their developmentTD Bank Mt Laurel, NJ6/2015  5/2016 CIF Analyst IV  Phone LeadResponsible for processing Customer maintenance requests from Branch personalRespond and complete escalations while ensuring adherence to internal policies and proceduresProviding legendary service while maintaining top tier call statistics and below threshold errors3/2005  6/2015 CIF Analyst I - III  Customer Information SystemsProcessed electronic and paper requests from Stores for various Customer record and product updates whileCross-trained in all aspects of the Customer Information including new Customer additions, existing Customer maintenance, Signature Capture, and Product changesSupervised after hours and weekend teams responsible for maintaining quotas and service level commitmentsRoutinely led department in performance, surpassing required goals by executing alternative and creative ways to improve performanceToys R Us Deptford, NJ6/2004  3/2005 AssociateMaintained defined areas and provided Customer assistance and problem resolution while maintaining inventory and ensuring accessibility and presentation of productRelied upon by immediate supervisor to complete special requests and support when required9/1985  6/1989 High SchoolCliffside Park High School Cliffside Park, New JerseyCompletion of College Preparatory programActive in softball and soccerAWARDSTD Bank WOW! Star Q2/2014, Q1/2012, Q2/2011SKILLSMicrosoft Office, CICS Applications, SigTech, all Web Browsers, Cash Sales and register balancing, Reliable and Hard-working