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Title Security Officer Customer Service
Target Location US-TX-Cedar Hill
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Singletree CoveCedar Hill, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective StatementTo obtain a position where my diverse customer service skills can contribute to the success and growth of the organizationSummary of QualificationsCongenial and enthusiastic contributor and supporter of team goalsKnowledge of office practices and proceduresStrong attention to detail, great math skills and enjoys working with numbersExcellent analytical, organizational and communication skillsProven ability to prioritize and handle multiple tasks in a challenging environment Education and TrainingExcelsior Christian SchoolMonroe, LouisianaHigh School Diploma 2006CertificationsTexas Non-Commissioned Security OfficerTexas Commission Level 3 Security OfficerPowered Industrial Truck Operator LicensePIT Certified to Operate Crown Reach 3000 Crown Walkie-Talkie Computer SkillsWindows Vista, Windows XPMacAccessPower PointWordBasic computer hardware assembly and component/device replacementLearns new software applications quicklyOther SkillsTypes 60 WPMExcellent 10 key calculator skillsCommercial drivers licenseLift 25lbs and aboveEmployment ExperienceMerit Family Services-Fort Worth, Texas 02/2017-Present Building CustodianCleaned and sanitized restrooms/bathroomsCleaned, dusted, and wiped furnitureSweep, mop, or vacuum floors; empty/clean wastebaskets and trash containersReplace light bulbs- turn off lightsRefill restroom dispensersAssist with the setup of facilities for meetings, classrooms, conferences, events, etc.Strip, clean, buff and apply floor sealer and floor finish to hard surface floorsVacuum and shampoo carpetsWash walls and equipmentLock and unlock assigned buildingsSecure building when facilities are not in useChecking for unlocked doors and windowsReport any unauthorized occupantsPerform cleaning and related to removing debris from sidewalks and stairsMove furniture, equipment, supplies and tools on an incidental basisWash accessible interior and exterior windowsPoint2Point Global Security-Addison, Texas 07/2016-01/2017 Patrol Security OfficerSecured premises and personnel by patrolling propertyMonitored surveillance equipmentInspected buildings, equipment, and access points; permitting entryObtained help by sounding alarmsPrevented losses and damage by reporting irregularitiesInformed violators of policy and proceduresRestrained trespassersControlled traffic by directing driversCompleted reports by recording observations, information, occurrences, and surveillance activitiesInterviewed witnessesObtained signaturesMaintained environment by monitoring and setting building and equipment controlsMaintained organization's stability and reputation by complying with legal requirementsEnsured operation of equipment by completing preventive maintenance requirementsFollowed manufacturer's instructionsTroubleshooter malfunctionsCalled for repairsDallas ISD-Dallas, Texas 08/2015-06/2016School MonitorMonitored student behaviorEnforced school rules related to student code of conductResolved conflicting or confrontation between studentsReported disturbances to immediate supervisor complaints, disturbances, or violationsControlled traffic and parked on campus groundsRegistered student vehiclesMaintained accurate records of registrationDocumented, recorded and reported vandalism and car accidentsPrepared activity reports for theftGave directions or escort students, authorized visitors, disruptive individuals or cargo to designated locationsMonitored entrance or exit of persons, as neededOperated detecting devices to screen individuals and propertiesPrevented passage of prohibited articles into school areasAttended extra-curricular activities and graduation to provided student supervision, when necessaryMonitored alarm system to detect emergenciesNotified police, fire department, or other appropriate authority of any situation requiring immediate attentionWrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Downtown Safety Patrol-Dallas, Texas 09/2014-06/2015 Patrol OfficerPatrolled assigned areas in a vehicle or on foot, providing assistance and direction to Downtown visitors, students and employeesConfronted and questioned all suspiciously acting persons present on Downtown propertyReported suspicious persons seen on public property adjoining Downtown property to the Dallas Police DepartmentInvestigated and submitted reports concerning criminal offenses committed against visitors and employeesArrested and/or detained any individual(s) committing an offense against Downtown propertyMonitored and reported on a continual basis all conditions which create security or safety hazards on Downtown propertyMade recommendations regarding prevention techniques, devices or equipment that would correct the hazardResponded to fire and security alarms on Downtown propertyProvided initial fire rescue techniques at the scene of fires until the Dallas Fire Department arrivesInvestigated vehicle accidents, which occur on Downtown property or on public streets, at the direction of the Dallas Police DepartmentEnforced Downtown vehicle traffic and parking regulationsProvided assistance to members of public safety agencies present on Downtown property performing in their official capacitiesProvided security and safety for visiting dignitaries or special guests of Downtown while performing on an individual assignment or as a member of a teamWorked as a team member or leader during major investigations or events requiring crowd control or special tactical unitsProvided initial emergency medical care to members of Downtown community and visitors until appropriate medical care arrivesExercised supervisory authority at the scene of emergency situations until the arrival of supervisory personnelProvided field training for junior officersAllied Barton Security- Dallas Texas 01/2014- 08/2014 Patrol Security OfficerPatrolled industrial and commercial premises to preventDetected signs of intrusionEnsured security of doors, windows, and gatesWrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrencesCalled police or fire departments in cases of emergency, such as fire or presence of unauthorized personsCirculated among visitors, patrons, and employees to preserve order and protect propertyAnswered telephone calls to take messages, answer questionsProvided information during non-business hours or when switchboard is closedWarned persons of rule infractions or violationsApprehend or evicted violators from premises, using force when necessaryOperated detecting devices to screen individualsPrevented passage of prohibited articles into restricted areasInspected and adjusted security systems, equipment, and machinery to ensure operational use and to detected evidence of tamperingMonitored and adjusted controls that regulate building systems, such as air conditioning, furnace, or boilerHeartland Private Services-Dallas, Texas 02/2013-12/2013 Patrol Security OfficerPatrolled the facility on foot or in a vehicleWorked at the entrance to the facility and answering phones, greeting guests and employeesMonitored closed circuit television systems, alarms and other facility systemsDetected suspicious activitiesWatched for criminal acts or client rule infractionsEnsured the facility was provided with high quality security services to protect people and propertyBuilt, improved and maintained effective relationships with both client employees and guestsGreeted guests and employees in a cheerful and welcoming mannerAnswered questions and assists guests and employeesRemained flexible to ever changing environmentAdapted well to different situationsAnswered phones, greeting guests and employeesReported safety concerns, security breaches and unusual circumstances both verbally and in writingHandled security issues or emergency situations appropriately Amazon.Com-Irving, Texas 09/2012-06/2013Fort Lift Operator/Warehouse WorkerLoaded goods on to the forklift in a systematic procedureFollowed proper handling procedure of the goodsConducted regular inspection of the forklift to ensure its safety and ability of performing the operationsAssisted in making pallets of goods and materials to put on trucks for transportationMaintained and worked in accord with the Occupational Safety and Health Administration normsVerified the loaded material with the order form givenCoordinated work with the warehouse staff and efficiently carrying out the orders of the supervisorChecked, counted and weighed of inventoryUNFI/UNITED NATURAL FOODS INC. - Lancaster, Texas 01/2011-08/2012 Warehouse Worker/Order Selector /Forklift OperatorInspected assigned jack for safety issuesEntered the proper information into the productivity measureIdentified the correct pick location and pick sequence in accordance to the orderPicked the correct item and quantity, checking UPCs or item descriptionsPlaced pick labels on the side of the casesCorrectly identified Master Case locationsIdentified and immediately reported miss-located productsShrink wrapped and labeled with correct truck, stop and other required informationStaged pallets in appropriate bayListened for first and last call and obtained all out of stocks in timely mannerKept area lean and debris out of work areaImmediately informed a foreman, supervisor or manager of any potential safety hazardsObtained aisle-cleaning assignmentOperated pallet jack/push cart in a safe and efficient mannerReported to a supervisor or lead any violation of company policyBuild a stable and well cubed palletParked and recharged pallet jack in its appropriate spot at the end of shift Absolute Security Services-North Richland Hills, Texas 04/2010-12/2010 Non-Commissioned Security OfficerObserved and reported all activities and incidents at their assigned postPrevented many security concerns through a highly visible presence and random patrollingProvided for the security and safety of client property and personnelPrevented unwanted access to client propertyProtected against damage or theft of that propertyRespond to unusual or emergency situations using appropriate escalation of force measures up to and including armed responseConducted periodic checks of assigned sites to identify irregularitiesInspected protective equipment, fire control systems and enforce client policiesPreserved order and acted to enforce regulations and directives of the siteControlled access to client site or facility through the admittance processPrevented unauthorized access to facilitiesPrevented theft or destruction of physical assetsAssisted visitors with a legitimate need to gain entry to the facilityScreened visitors and client employees in an efficient manner in order to expedite their admittance to the site or facilityRespond to unusual or emergency situations using the appropriate escalation of force up to an armed response following established protocol for the site as dictated by the situation, by the company, and through required training and licensingMaintained proficiency in the use of all assigned protective equipment, restraint devices and weapons as may be required.Provided an atmosphere in which all client employees and visitors know that the client responds to and cares about their needsProvided courteous, respectful and pleasant interaction with each client, employee, resident and visitor as perceived from their point of viewPresented a good image of the client and its security departmentCommunicated in a manner that is open, honest and responsive in all situationsMonitored entrances and exitsActed to prevent unapproved or unlawful entryControlled entrances, the movement of people and vehicles, and parkingOperated a gate and examine vehicle contents as directed by site and company policyMonitored remote entrances using closed circuit televisionChecked for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress points, mechanical problems, and unauthorized personsInspected buildings and grounds using appropriate equipment and protective gearPrepared logs and reports as required for the siteWrote or typed reports or entered information in a computer using standard grammarInspected security control logs and take action as requiredObserved and reported incidents or suspicious activity to client representatives, company management, safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the siteRespond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materialsFederal Express Grounds- Hutchins, Texas 11/2009- 03/2010 Package HandlerLifted, carried, pushed and pulled packages up to 100 pounds up to 150 pounds with a helper in a standing positionLoaded and unloaded packages quickly and efficientlyCleaned the warehouse, prepared for delivery, and organized packages by scanning them in and sorting them outMoved products and materials by hand or with basic material handling equipmentSafely handled fragile, dangerous, and/or hazardous productsShipped and received materialPlaced merchandise from the truck onto the line as requiredRemoved merchandise from the line onto designated palletsPulled the pallets onto the sales floor using a power jack to the appropriate department for stockingOperated a forklift in warehouse area to move materials or supplies to the appropriate locationRelocated merchandise to the appropriate bin for sorting or storage and assisted with putting up stock in various departmentsAmerican Airlines Center- Dallas, Texas 12/2008-10/2009 Shuttle DriverDrove the shuttle with handicapped and disabled employees back and forthPlaced traffic cones, barricades, signs, and all traffic control devices in their proper location for ingressAfter the event stores all cones, barricades, signs, and other traffic control devices in their proper locationAssisted guests when they need help with a jumpstart, or keys are locked in their carPicked up trash and sweep lots, driveway and sidewalks as neededRepaired barricades and equipment as neededCleaned elevators and escalators as neededAssisted with traffic during eventHealthcare South Center-Dallas, Texas 06/2009-11/2009 Floor TechnicianPerformed proper techniques of floor care and preparation of areas to be cleaned, buffed, stripped or waxed as well as carpet cleaningOperated and maintained all floor cleaning/finishing equipment to include but not limited to floor buffer/burnishes, water extraction machine, and carpet cleaning equipmentFollowed established safety precautions for cleaning and maintaining all areas of the facilityPrepared all set ups with tables, chairs, and tablecloths as directed by set up diagramPerformed other duties as assigned by the Housekeeping/Laundry Supervisor or the Director of Environmental ServicesRemoved and transported all trash from the soiled linen rooms and Central Supply and hallways to trash dumpsterRemoved and transported all soiled linens from the soiled linen rooms to the laundryCleaned main dining room after morning mealCleaned friendship room, staff dining room, staff dining room restrooms, rehab/therapy room and officesThe Wolfe Group-Dallas, Texas 10/2008-10/2013Commissioned Security OfficerWatched for irregularities, such as security breaches, facility and safety hazards, and emergency situationsContacted emergency responders, such as police, fire, and/or ambulance personnel as requiredRemained alert for the presence of unauthorized persons and/or security code violatorsApproached suspicious person and/or notifies police as appropriateConfronted and detained violators, as required, until police arrivePatrolled assigned area on foot, on bicycle, or in motor vehicle, as assignedEnsured personal, building, and equipment security were safeExamined doors, windows, and gates to ensure securityUsed client keys to open and close buildingsMonitored closed buildings for unauthorized persons and/or suspicious activitiesPrepared routine, standardized reportsProvided escorts as necessaryInformed and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articlesProvided specialized security in complex operational areas, required specific knowledge of the operating environmentPerformed periodic checks of emergency call boxes and/or street lights to ensure proper functioningReported all malfunctioning as requiredBowles Life Center -Grand Prairie, Texas 04/2006-10/ 2008 Activity LeaderConducted classes in swimming, track and basketballDeveloped leadership and team building skillsComposed weekly newspaper on camp events and recognitions, gaining better exposure for the campPromoted a positive and enthusiastic presence on campus, interacting with studentsPromoted, organized and ran all activities and eventsEncouraged and motivated students to participate.Escorted groups on tripsLead walking tours of the main sights providing the students with information about themCarried out meal duties eating at tables with the studentsPerformed the dance routine before and after the evening activityAssisted at any time, whether on duty or not, with emergency situationsReceived The Favorite Counselor Award

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