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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY OF QUALIFICATIONSVersatile, Human Services professional with over 5 years of experience in both Administrative Assistance and Direct Care Support to both children and adults from diverse, socio-economic backgroundsSkilled at providing detailed documentation in a timely manner to ensure quality communication between team membersAbility to individualize programing and services based on clientele needs and requirements utilizing keen interpersonal and relevant skillsSeeking a position within the field for a continued use of skills and exposure to new training opportunitiesSKILL HIGHLIGHTSHuman ServicesOffice AdministrationPatient CareMonitoringAdmission ProcessingIncident ReportingSafe Crisis ManagementWorkshop FacilitationHIPPA ComplianceDocumentationMed-CertifiedCPR & First AidDefibrillationSuicide PreventionTarget Group TrainingPROFESSIONAL EXPERIENCEJefferson Radiology; Hartford, CT 01/2021- PresentPatient Service RepresentativeGreet patients and visitors in a professional prompt, courteous and helpful mannerSchedule and reschedule appropriate appointments for visits, treatments and other services as requestedRegister new and established patients including input of demographic and insurance information into data systemVerify personal demographic information and update information each time an appointment is madeIdentify and collect co-payments and account balance payments, which may include explaining benefits given from insurance verification processCommunity Partners in Action; Hartford, CT 09/2002 - PresentJuvenile Detention Officer, Shift Supervisor, & Human Service WorkerObserved the conduct and behaviors of offenders to maintain control, discipline, and security throughout residence and other facilitiesSupervised offenders during meals, recreational periods, sports events, and work assignmentsPrepared various reports including; new admissions, shift logs, discharges and incident reportsDemonstrated keen leadership as a role model and mentor while assisting in the rehabilitative process of youth offenders and simultaneously addressing five staff membersConducted intake/admissions processing and detainee orientations regarding incoming offendersThe Bridge Family Center; West Hartford, CT 05/2015- 04/2021Youth Care WorkerMaintain control and daily routine of adolescents to ensure a safe environment by regularly completing and updating documentation formsEngage residents in positive peer interactions, recreational and leisure time activitiesSupervise and assist residents in daily chores, cooking, and other daily living activitiesBank of America; Windsor, CT 02/2015 - 04/2015Tax ProcessorReviewed financial records, such as prior tax return forms, income statements, and documentation of expenditures to determine forms needed to prepare returnInterviewed clients to obtain information on taxable income, deductible expenses and allowancesComputed taxes owed, completed form entries by following tax form instructions and tax tablesEDUCATIONHartford Adult Education; Hartford, CT High School DiplomaCOMMUNITY SERVICECCMCs Child Life Department; Hartford, CT Volunteer and Mentor |
