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| | Click here or scroll down to respond to this candidateCLAUDIACASTROEMAIL AVAILABLEPHONE NUMBER AVAILABLEClermont, FL Street Address
I have been working as a medical assistant for quite some time and I truly love my job and making a difference in lives of people. PROFESSIONAL SUMMARYBayada ( Department Of Veterans Affairs) - Medical Assistant Orlando, FL 01/2018 - CurrentRampim Medical Care Of Bronx - PhlebotomistNew York, NY 02/2013 - 12/2017Rampim Medical Care Of New York - Administrative Assistant New York, NY 03/2010 - 01/2013WORK HISTORYScheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed. Called and faxed pharmacies to submit prescriptions and refills. Sanitized, restocked, and organized exam rooms and medical equipment.Answered telephone calls to offer office information, answer questions, and direct calls to staff. Assisted in training and onboarding new phlebotomists. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.Followed established safety protocols and standards to minimize risk of infection and injury.Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.Opened and properly distributed incoming mail to promote quicker response to client inquiries.Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.Processed customer orders accurately and within agreed timeframes to meet service standards.Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.SKILLS Critical Thinking Patient Relations Active Listening Using Scales Learning Strategies MonitoringThe New York School For MedicalAnd Dental AssistantsLong Island City, NYMedical Assistant Certificate:Medical AssistingThe New York School For MedicalAnd Dental AssistantsLong Island City, NYPhlebotomist TechnologistCertificate: PhlebotomyEDUCATION |