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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Lake Sanctuary WayAtlanta, Georgia Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCEMarpai HealthAugust 2023- November 2023Inside Sales Representative Provide valuable support for regional vice president of sales Collaborated with marketing team to create strategies when announcing new products Provided packaging options for benefits when negotiating Provided valuable customer service to prospects and customers Manage Data input into Salesforce to show customer interest Used Date in CRM to help track and report on sales performance and pipeline Transfix -Atlanta,Georgia2021 - 2023Carrier Operations Associate Managed multiple shipments from booking to delivery Provided valuable support for carriers throughout the shipment process to ensure an efficient delivery Collaborated with management teams to resolve transit discrepancies that occur in real time SkilledMulti-taskerCustomerServiceCarrierRelationshipManagementLogisticsManagement Liaised relationships between carriers and customers to ensure satisfaction for both parties Carestream Dental -Atlanta, Georgia2019 - 2020InsideSales(equipment) Worked closely with the outside sales representatives attached to my territory (Canada and Pennsylvania). Collaborated to identify new business opportunities as well as continued to close sales with our existing customers. Actively searched for new business leads to get my outside sales reps appointments, to perform demonstrations. Closed sales requests for additional equipment/software modules. Recommended equipment/software modules to help customer be more efficient. All communication was done by phone and email.N3-Atlanta,Georgia2018-2019Business Development Representative January 2019 June 2020 As a Business Development Representative (BDR) for IBM, I assisted organizations of all sizes in achieving greater benefits in regards to performance, efficiency and flexibility through IBM solutions. By introducing cutting edge software solutions to help in the management of Hybrid and On Premises environments. IBM has a solution help your business get the true value out of your environment. Business Development Representative July 2019 -December 2019 As a BDR for the Google Cloud team, my role is to understand each company profile, identify their needs and goals to better understand how Google Cloud offerings align to their business initiatives. We provide insights, recommendations,and support to drive success through tailored plans. We focused on building relationships with companies and developers to ensure they leverage Google Cloud solutions and resources. Dedicated Cloud Users/ Multi Cloud Strategy/ Hybrid Approach, we can facilitate conversations to drive greater understanding. Fostering the penetration of cloud business solutions by developing rewardable, scalable and realistic growth strategies. Achievable through continuous engagement with clients, Google Partners, Sales &Marketing Departments. Develop andimplement action plans todrive revenue and productivity for our Google Cloud Platform users.CarestreamDental-Atlanta,Georgia2001-2018Inside Sales Account Manager January 2013 January 2018 As an inside sales account manager I worked closely withtheoutside sales representativeslocal to my territory. Collaborated toidentify new business opportunities as well as continued to close sales with our existingcustomers. I actively searched for new business leads to get my outside sales reps appointments, to perform demonstrations as well as closing sales requests for additional equipment/software modules. Handled contract sales -explained and processed warranties on equipment and software support agreements. My communication efforts were by phone, email and fax. 2017 -Finished strong at 98% quota for the year (top revenue producer of the year) 2016 -President's Circle Award: Finished at 106% quota for the year. 2015 -Apex Award recipient: Finished strong at 128% quota for the year**Inside Sales Representative of the year**2014 - President's Club: Finished the year at 110% quota achievement for the year. 2013 - Finished strong at 93% quota achievement for the year. Tele-Sales Representative June 2011 December 2012 Role was a part of the inside sales team. Performed cold calls to set demonstrations for the outside sales team. Consistently exceeded monthly goal of 50 demos. 2012 -President's Club: Achieved 167% of quota.2011 -Achieved 118% of quota.Contracts Agreement Administrator September 2010 June 2011 Handled all processes within the contract management department. Processed contracts, cancellations and buyouts for all customers nationwide. Accounts Receivables Specialist /Collections/ Customer Care July 2001 September 2010 Oversaw general accounting functions, including AR/AP, account reconciliation and cash management. Administered account management for 6 company products. Worked with a highly skilled accounting and financial management team to achieve established objectives. Interacted with Regional Directors of sales and sales representatives concerning financial forecasts and reports. Utilized an Aging Report, reviewed and monitoredthestatusofoutstandingcustomerbalances.Documentedaccountsthoroughlywith collection notes. Identified, analyzed and resolved issues surrounding the non-paymentof invoices. Initiated verbal and written correspondence when required to resolve delinquent issues. Generated credits and issued refund requests on accounts according to department guidelines. Reviewed accounts for charge off due tobad debt and negotiated settlements on accounts due for charge off. Worked closely with Regional Directors of sales and sales representatives on re-billing, and credits for invoices due to billing and accounting errors. Utilized direct contact for reconciliation efforts (telephone, faxes, e-mails, letters}. Maintained generation of monthly personal goal of $230k revenue collected. Worked with 3rd party leasing companies to arrange client payments. Worked with managers to coordinate new processes and strategies to keep delinquency downMilitaryService1985-1991United States Army October 1985 - June1991SKILLSMicrosoft Office (Word, Excel, Access}, AS400 and BNI collection software, Clientele7.3,Softrax Accounting Systems, Cisco Phone Systems11 years collections experienceExperience with financial reportingExcellent organizational, project management, verbal and written communication TRAININGAslanTraining Inside Sales Training Program July 2014Dale Carnegie Training Effective Communications and Human Relations July 2015Dale Carnegie Training - Manager Leadership August 2015Precise Knowledge Consulting Training Solutions Customer Engagement October 2017 Referencesavailableuponrequest |
