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Title Senior Business Systems Analyst
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    Name: Candidate's Name  Jr. (Business Systems Analyst, Certified Scrum             Master (CSM), Certified Scrum Product Owner (CSPO),      SAFe Agilest, Scaled Agile, Project Manager) EMAIL AVAILABLEEmployment ObjectivePerform as a primary liaison with stakeholders, gathering and documentingthose requirements. Understand product expectations and usage, allowing forthe collection of project needs and deliverables that can be conveyed tothe team for design and development. Provide regular reporting on projectmetrics, status of deliverables and risks/issues with the associatedmanagement plan to peers. Lead client meetings to gather details anddocument expectations for workflow and features. Work with cross-functionalteam leaders to set schedules, document project status, and ensure on timedelivery of releases. Contribute to development, maintenance and approvalof project plans. Guide and support team leads in prioritizing, trouble-shooting and contingency planning. Communicate project specific priorities.Liaise with functional leads/managers to optimize performance andutilization of project team members.EducationBachelor of Science Business Economics | Purdue UniversityProfessional CertificationsCertified Scrum Master | License 000270825, Scrum Alliance 2013Certified Scrum Product Owner | License 000270825, Scrum Alliance 2013SAFE Agilest, Scaled Agile, Oct 2015Management ToolsAgile,  Rally,  Version  One,  Kanban,  SPARX  Enterprise   Architect,Microsoft Team Foundation Server (TFS), Microsoft Office Tools  (Word,PowerPoint, Excel,  Access,  Visio,  MS  Project),  DevSuite,  QualityCenter, Application Life Management (ALM), Bridger XG by Lexus  Nexus,ACTIMIZE,  Possible  Now,  PCI  DSS,  WebEx,  NetMeeting,  SharePoint,Rational RequisitePro, Rational  Requisite  Web,  Rational  ClearCase,Spark, Sametime, CMM Level 2, Telecommuting.TechnicalSQL, UML,  User Stories, Plainview, Mercury Test Director, ProjectInVision, QMF, SPUFI, Princeton Softech Move Access, ANSI X12 837,ANSI X12 835, ANSI X12 270, ANSI X12 271, ANSI X12 276, ANSI X12 277,ANSI X12 278, NCPDP 5.1, SeeBeyond, EDI Mapping, Informatica Analyst,Meta Data Manager, HL7, UB92, Teradata, HCFA 1500, HCPCS, CPT codes,ICD9, ICD10, NUBC, NDC, CLAREDI, PVCS, ENDEAVOR, ASSEMBLER, COBOL,JCL, IMS DB\DC, SQL, CICS, DB2, ORACLE, TERADATA, ETL, DATA WAREHOUSE,VSAM, TSO\SPF, INTERTEST, Service NowTrainingCertified Scrum Master, Certified Scrum Product Owner, SAFE Agilest, HL7V3 CDA Training (VITA), (CPM) Project Management Training (VITA),Rhapsody Training, Kanban, ALM, CA Agile Rally, Version OneEmotional Intelligence: Excelling Under Pressure University ofRichmond, Understanding Yourself as a Leader University of Richmond,HIPAABRAIN BENCH Certified IMS 6, CMMI Level III, E*Gate 4.5 (SeeBeyond)Product Suite for ManagersAmazon Web Services Foundation Class      Employment HistoryNOTE: Employment GAPAugust 2019 when the VSP project shut down I took some time off, and thenmy youngest son had a seizure and a heart attack where he fell and hit hishead and suffered a Traumatic Brain Injury. I have been a caregiver for myson for the past 2 years. He has miraculously recovered to the point that Ican now get back to work.
This is the latest resume, I have done some work for 2020-2021 Robert Halfin a warehouse putting computers together for the Richmond School Districtand I just finished a training project for Elevance Health in MemberServices 2023 , both projects lasted about 1 1/2 months.Virginia State Police (Super Technology Inc.) Property and Finance, Legaland Safety Senior Business AnalystJune 2019   August 2019Reviewed, analyzed and evaluated (VSP) business systems and user needsfor the implementation of a new centralized agency-wide billingsystem. The goal was to re-engineer and clearly define businessprocesses for centralized billing activity. By reducing manual andspreadsheet-based processes to one back office system includingfinancials, fulfillment, inventory, and sales. Gaining real-time dailycash balance visibility, using real-time dashboards, scorecards andKPI's.  The Project was bigger than the original scope so the projectwas cancelled early.Alphanumeric Systems (Genworth) Senior BSA Oct 2018 April 2019Member of a Discovery Team of business analysts that produced the SDLCsoftware requirements for system and process changes to the Long-Term CareCalypso System. As a business system analyst in I performed databasequeries, business user interviews and side by sides sessions to produceuser storied development requirements in iterative Agile SDLC drivingproduct deliverable Sprints while keeping the projects on track and thebusiness users happy.OPTUM Insight (UHG) IT Data Analytics Consultant   Feb 2018 to Jul 2018Participated in a Medicaid Data Warehouse Replacement Project, I functionedas a project manager, business analyst, and tester for OPTUM Insight'stotal replacement of the Virginia Medicaid Data Warehouse (Claims,Provider, Reference and Recipient)RANDSTAD / ICMA RC Senior Business Analyst   June 201 7 to Dec 2017Analyzed clients' RFP and developed SDLC and Agile requirements andtransaction crosswalks for the conversion of retirement plan participant'sinformation to transactional data for loading to mainframe Oracle tables.During the testing, cycle used SQL to deliver transactional validation andgap analysis.VERSCEND (Formerly VERISK Health) Senior Business Analyst   Sep 2015 to Mar2017Lead Healthcare Claims (Medicare) business system analysis and ensuredrequirements validation grooming sessions, product demos and participatedin Agile CeremoniesValidated CMS HIPAA rules and edits for 837I, 837P, and 837DEnsured validation of code set regulations (ICD 10, ICD 9, HCPCS, CPT,NUBC, NDC, etc.)Developed and refined user stories for developers and testing analysts.Richmond Computer Resource/Virginia DMV (Product Owner/BA) Jan 2014 to Mar2015Facilitated daily Stand-ups led grooming sessions and product demos.Identified and removed potential  impediments,  Maintained  product  burndown chartSet up retrospectives, Sprint planning and  review  sessions,  Shielded  theteam from Sprint interruptions.Developed and  maintained  a  product  backlog  (user  stories,  acceptancecriteria,  estimates,  and  business-valued  priorities),  introduced   andimplemented transformation from  Scrum  to  Kanban  and  Scrumban  for  thedevelopment and leadership teams as a management framework.Used the estimates, SQL  queries,  and  product  backlog  to  determine  thedelivery date(s).Managed  /  Collaboration  with  other  teams  to   handle   dependencies,negotiated and reprioritized stories as appropriate.Ensured the core agile team understood the  business  drivers  and  businessvalue of the backlog Items.Maintained the release plan and strategy, ensured product rollout.Capital One Business Systems Analyst Jun 2011 to Dec 2013Collaborate with business and IT partners to facilitate and manage the end-to-end development of Business Requirements for complex initiativesimpacting Risk Management and Compliance (Privacy and Anti - MoneyLaundering (AML), Payment Card Industry Data Security Standard ( PCI DSS)business areas, functions and system platforms.Virginia Department of General Services ISS (Project Coordinator SeniorBSA) Jun 2009 to Jun 2011Managed the (EHR) Electronic Health Level 7 Records project. (HL7, OML020,OML021)Developed the initiation and planning document, project charter,partnered with sponsors to secure project approval, developedcommunication management plan, defined project team roles andresponsibilities, developed work plan structure and project schedule,developed deployment plan, lead project meetings, documented andprioritized scope changes and facilitated approval processes, andperformed other duties when needed.Documented user requirements, analyzed and designed applicationfunctionality using SQL queries and UML while working with developers toimplement system enhancements.Coordinated acceptance testing, defect resolution, training, new user'senrollment, and the change control process.Affiliated Computer Systems Consulting Senior Systems Analyst Nov 2007 toMay 2009Developed use cases, UI design, business rules, system list, validvalues and system parameters to configure and customize enterprisefunctionality for a Medicaid/Medicare Replacement Project.Participated in Design Peer Review reviews for other functional areas.Facilitated detailed system design walk-thru with the customer.Analyzed and designed Member system interfaces.Worked with the system architecture group to develop new and updateddatabase tables. Extensive design for ANSI X12N 270/271 Health Care Eligibility BenefitInquiry and Response transactions for HIPAA Compliance.Virginia Department of Motor Vehicles, Functional Architect Nov 2006 to Sep2007Lead the Operational Readiness team in an Agile environment, whichincluded conducting SME interviews and developing the businessspecifications document.Assessed the improvement in the quality of the scanning process beinghandled locally in the crash accident-recording center.Created a plan to move the crash report scanning to the centralizedaccident-processing center.Set-up work areas for new scanners to be physically located. Coordinated selection and procurement Process.Developed Operational readiness for the new scanning process.Assisted in the design, gap analysis and delivery of the new accidentcrash report for the Virginia State Police and all the policelocalities around the state of Virginia.Assisted in statewide law enforcement focus groups.Attended International Forum on Traffic Records and Highway Safety Systems.Developed XML specifications for electronic submittal of accident reports.Challenged conventional thinking and stimulated new ways of thinking withinthe business environment.Created value by formulating Business Process Models (BPM) that capturedand re-engineered business processes across organizational units.Developed quality requirements in UML (use cases, functional and non-functional requirements, and flow of event activity diagrams, sequencediagrams.Assisted in the design and delivery of the new accident crash report forthe Virginia State Police and all the police localities around the stateof Virginia.First Health Services Corporation (FHSC) Interface /Configuration /SystemsManager Mainframe Programmer (Pharmacy & Medicaid), Jun 2002 to Feb 2005Reported to the Project Technical Manager, responsible for the ProjectInterface issues and managing a Waterfall SDLC interface process,including maintaining the project Interface Database and elevatinginterface issues to the Project Leadership Team for timely resolution.Executed data conversions from one software platform to another.Facilitated and monitored vendor engagements from Statement of Workthrough design, coding, testing, and file transfer, web site planning,deployment and sign off.Established strong relationships with interfacing agencies and applicationteams.Took complete ownership of project delivery and provided technicalleadership for large and small projects.Engaged Capability Maturity Model  (CMM) processes across technologies.Developed and implemented Configuration Management processes andprocedures that complimented the methodology employed by the project(s).Created software builds for the project teams including development,integration and test environments.Established the Change Request Process to ensure that proposed changes tothe system are assessed and applied in a consistent and controlledmanner.Worked with the project team to create automated scripts for regressiontesting of new builds, integrate existing code changes for iterativedevelopment with parallel code changes and to identify and communicateintegration issues with code migration.Manage work in a dynamic complex environment. Strong goal setting andtask prioritization and getting it done.

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