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Click here or scroll down to respond to this candidateCandidate's Name
Street Address . PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective To obtain a position in customer service that will utilize my exceptional personal and communication skills, while learning new techniques and making a significant contribution to the success of the company.Work experienceAspire Lifestyles Charlotte, North CarolinaJuly 2022 -December 2023Concierge Specialists Understand and address customers needs Deliver a superior experience that creates customer engagement and delivers program ROI Attempt Dinner Reservations, event Tickets, and so much more Essentially take weight off of cm by rest assuring them concierge can handle requestsJanuary 2021- July 2022 GoHealth. Charlotte, North CarolinaTier 1 insurance advocate Field inbound calls into the Sales Center and make outbound calls. Provide an excellent consumer experience for all callers. Escalate calls to a supervisor when necessary. Guide consumers through the initial buying process by effectively screening calls and transferring calls to the appropriate sales team.August 2020 June 2021 Food Lion Harrisburg, North CarolinaDeli Associate/ Customer Service RepresentativeFace to face customer service/make recommendations based on customer specificationsPrepare and package deli foods and complete packaging orders by deadlineModify packaging and weigh bags to meet customer specifications.Ensure cleanliness within the department in compliance with food safety and operational policies and safety standards.December 2015 March 2020 Bojangles Restaurant Inc Charlotte, North CarolinaShift LeaderEnsure that quality service, cleanliness standards are maintained at all times during assigned shift. Motivate and provide direct support for associates with an emphasis on quality.Assist in ensuring Food Safety systems and processes are understood and implemented.Skills CommunicationTechnicalInterpersonalProblem SolvingPatienceTime ManagementEmpathyEducation North Carolina Central University.Durham, North CarolinaAugust 2017- May 2018General EducationWest Charlotte Senior HighCharlotte, North CarolinaAugust 2015- June 2017High School DiplomaReferences Professional and personal references available upon request |
