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Occupational Safety and Health AdministrationCandidate's Name
1 hour presentation  Outreach Trainer GuideCandidate's Name  PresentationApril Street Address  iTable of ContentsOutreach Trainer Overview i Outreach Trainer Guidelines ii Topic 1: OSHAs Mission 1 Topic 2: OSHA Standards 1 Topic 3: Employer Responsibilities 2 Topic 4: Workers Rights/Responsibilities 3 Topic 5: Enforcing Standards 4 Topic 6: Reporting Safety Hazards 4 Topic 7: Whistleblower Protections 5 Topic 8: Worker Resources 6 OPTIONAL Exercise 7 Appendix A: Outreach Trainer Reference Copies A-1 Appendix B: Workers Rights Practice Worksheet B-1 Appendix C: OPTIONAL Exercise Scenarios C-1 Candidate's Name  PresentationApril 2017 iOutreach Trainer OverviewOSHAs HistoryUntil 1970, there were no nationallaws for safety and health hazards.The U.S. Congress created OSHAunder the Occupational Safety andHealth Act of 1970 (the OSH Act).Congress passed the law andestablished OSHA.OSHAs MissionThe mission of OSHA is to savelives, prevent injuries and protect thehealth of Americas workers. TheOSH Act stated that workers have theright to a safe workplace and that it is the employers responsibility to provide safe and healthy workplaces.Outreach Trainers RoleOutreach Trainers of the Introduction toOSHA training need to review andunderstand OSHAs mission statements.They should know as much about thetraining audience as possible to ensure thetraining meets and/or exceeds their needs.Importantly, the Outreach Trainer shouldemphasize that OSHA was established toprotect workers.Training Topics [Delivery]1. OSHAs Mission2. OSHA Standards3. Employer Responsibilities4. Workers Rights/Responsibilities5. Enforcing Standards6. Reporting Safety Hazards7. Whistleblower Protections8. Worker ResourcesOPTIONAL ExerciseOSHAs MESSAGE toWORKERSWorkers need to trust OSHA to fully and faithfully carry out:The mission of OSHA which is to save lives,prevent injuries and protect the health ofAmericas workers.OSHA was established to assure so far aspossible every working man and woman in thenation safe and healthful working conditions and to preserve our human resources.O S H A W e C a n H e l p!DELIVERING the MESSAGEEnsure references to OSHA are positive and convey trust that OSHA was established to protect workersStreamline minimum 1-hour content presentation to best fit the learners needs; emphasize workers rights provided by OSHAPresent OSHA standards as rules that are enforced on employers not workersInvolve the participants in learning activitiesYOUR ROLE asOSHA Outreach TrainerEmphasize OSHAs mission statementsKnow your audience; ensure thetraining meets/exceeds the participantsneedsEstablish rapport with audienceConvey message of trusting OSHA toprotect workersCandidate's Name  PresentationApril 2017 iiOutreach Trainer GuidelinesIntroductionThis "Candidate's Name ):Knowledge of OSHA background, mission and current standardsSkills in training facilitation which include the ability to apply adult learning principles, conduct active training sessions, build rapport with audience, relate to the workers by using industry-specific terminology and explaining workplace conditions familiar to them.Attitude that is positive and supportive of OSHA and best work practices for a safe and healthful workplacePresenting the TrainingThese materials are to be used as guidance for facilitating the one-hour presentation. The presentation should be geared towards the audience. There is enough time [one-hour] to present the pertinent OSHA information and conduct the planned activities; however, depending on number of participants the Outreach Trainer may adjust the delivery strategies accordingly. One option is to practice each topic or conduct the Optional Exercise at the end of the training. To assist in planning the presentation, each topic is developed using the Prepare/Present/Practice format. Outreach Trainers should consider displaying the Job Safety and Health Its a Law! poster throughout the training hour. MaterialsNeededCopies of coursematerials neededincluding additionalreferences, handouts,and worksheets fromAppendices A, B, andCOne OSHA Job Safetyand Health Its theLaw poster availableonline at:https://www.osha.gov/Publications/poster.htmlTrainingPreparationReview trainingmaterials providedMake copies ofmaterials neededDetermine targetaudience to adjusttraining if neededEstablish plan toactively involveparticipants in thelearning experiencePractice trainingtechniques to buildrapport with audienceOutreach TrainerReferenceCopies /HandoutsIn presentation order:1. OSHA Poster2. Employers MustProvide and Pay forPPE3. OSHA Your Rights asa Whistleblower FactSheet4. We Are OSHA WeCan Help publicationCandidate's Name  PresentationApril 2017 1Topic 1: OSHAs MissionPrepare:__Review for understanding OSHAs mission statement. Present:Display/distribute the OSHA Poster [Handout #1, App. A]. The Occupational Safety and Health Act of 1970 (OSH Act) was passed to prevent workers from being killed or seriously harmed at work. The law requires that employers provide their employees with working conditions that are free of known dangers. The Act created the Occupational Safety and Health Administration (OSHA), which sets and enforces protective workplace safety and health standards. OSHA also provides information, training and assistance to workers and employers.The mission of OSHA is to save lives, prevent injuries and protect the health of Americas workers. The OSH Act states that workers have the right to a safe workplace and that it is the employers responsibility to provide safe and healthy workplaces. Practice:Lead-off a short discussion by asking participants to state why they think OSHA was created and what they believe OSHAs mission is and then share and reiterate the true statements.Topic 2: OSHA StandardsPrepare:__Review OSHA standards.__If possible, plan OSHA standards content to according to the audience needs Present:OSHA standards are rules that describe the methods that employers must use to protect their employees from hazards. There are OSHA standards for Construction work, Agriculture, Maritime operations, and General Industry, which are the standards that apply to most worksites. These standards limit the amount of hazardous chemicals workers can be exposed to, require the use of certain safe practices and equipment, and require employers to monitor hazards and keep records of workplace injuries and illnesses.Examples of OSHA standards include but are not limited to the list below. In a way that makes sense to the audience, provide a brief explanation of the standard and why OSHA has the standard.Candidate's Name  PresentationApril 2017 229 CFR 1910, 1926, and 1928 (OSHA standards are online at www.osha.gov) o They are in the Code of Federal Regulations. 29 is the book assigned to the Department of Labor; therefore, the OSHA standards are:1910 is assigned to General Industry1926 is assigned to Construction1915 is assigned to Maritimeo General Duty Clause, Section 5(a)(1) explain that this is used when there is not a specific OSHA standard that applies to the situationNoise (discuss that loud noise causes permanent hearing loss and OSHA limits the amount of noise in the workplace as well as has requirements for provision of ear plugs/muffs at no cost, hearing exams and engineering controls).ChemicalsProtective equipmentFall protectionGuarding of open sided platformScaffoldingRight to knowPractice:Lead discussion on how OSHA standards protect workers. Consider demonstrating the use of personal protective equipment and relate this to requirements in OSHA standards. Topic 3: Employer ResponsibilitiesPrepare:__Review course materials and OSHA standards.__Make copies of the Employers Must Provide and Pay for PPE [Handout #2, App. A] Present:OSHA standards mandate that employers must:Provide a workplace free from recognized hazards and comply with OSHA standardsProvide training required by OSHA standardsKeep records of injuries and illnesseso Set up a reporting system; Provide copies of logs (i.e., OSHA 300), upon request; Post the annual summary; Report within 8 hours any work-related fatalities and within 24 hours, all work-related: inpatient hospitalizations, amputations, and losses of an eye.Provide medical exams when required by OSHA standards and provide workers access to their exposure and medical recordsNot discriminate against workers who exercise their rights under the ActPost OSHA citations and abatement verification noticesProvide and pay for most Personal Protective Equipment (PPE) [Handout #2] Practice:Discuss the requirements listed above that would be appropriate for your audience. Refer to Employers Must Provide and Pay for PPE handout #2. Candidate's Name  PresentationApril 2017 3Topic 4: Workers Rights/ResponsibilitiesPrepare:__Review worker rights/responsibilities provided by OSHA. __Make copies of the Workers Rights Practice Worksheet to distribute. Present:Workers Rights:Most importantly, the creation of OSHA provided workers the right to a safe and healthful workplace. Section 5(a)(1) of the OSH Act states: Each employer shall furnish to each of his employees employment and a place of employment which are free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees."A safe and healthful workplace means that hazards are removed and workers are trained. If a hazard cannot be removed completely, protection (for example, respirators or earplugs) must be provided.OSHA Provides Workers the Right to:WORKERSRIGHTSA safe and healthful workplaceKnow about hazardous conditionsInformation about injuries and illnesses in your workplace Complain or request hazard correction from employer Training as provided in the OSHA standardsHazard exposure and medical recordsFile a complaint with OSHAParticipate in an OSHA inspectionBe free from retaliation for exercising safety and health rights Workers Responsibilities:Workers should know that OSHA holds employers responsible for the safety and health conditions in the workplace and does not cite workers for violations. However, Section 5(b) of the OSH Act states that each employee shall comply with occupational safety and health standards and all applicable rules, regulations and orders. Therefore, workers are encouraged to follow all appropriate safety and health rules and wear personal protective equipment while working.Practice:Distribute Workers Rights Practice Worksheet/Crossword Puzzle [App. B]; allow students time to complete the puzzle and use the answers below to review finished puzzles with class:Across: 4. Exposure; 6. Injuries; 7. Healthful; 8. Correction; 9. Inspection Down: 1. Hazardous; 2. Retaliation; 3. Training; 5. OSHA Candidate's Name  PresentationApril 2017 4Topic 5: Enforcing StandardsPrepare:__Review OSHA inspection data, guidelines and procedures. Present:OSHA enforces standards through inspections. The current budget is small all together nationwide (with our State partners) there are only about 2,400 inspectors for over 7 million workplaces. At this rate, it would take about 100 years for us to inspect every workplace once.Therefore, OSHA targets the most dangerous workplaces; industries with fatalities and serious injuries (e.g. grain handling in Colorado); construction (i.e., falls). The OSHA inspection process consists of an opening conference, a walkthrough and a closing conference with the employer. Results can take up to 6 months, after which OSHA may issue citations. These may include fines and will include dates by which hazard must be abated.When an OSHA inspection is conducted in the workplace, workers have the right to have a worker representative accompany the inspector on the inspection. Workers can talk to the inspector privately. They may point out hazards, describe injuries, illnesses or near misses that resulted from those hazards and describe any concern you have about a safety or health issue. Workers also can find out about inspection results and abatement measures, and get involved in any meetings or hearings related to the inspection. Workers may also object to the date set for the violation to be corrected and be notified if the employer files a contest.Practice:Share examples from personal inspection experiences in which you have obtained better working conditions for workers or ask experienced students to share a brief scenario. Topic 6: Reporting Safety HazardsPrepare:__Review Ways to Report Workplace Hazards and How OSHA Responds tables Present:Content to discuss is found in the Ways to Report Workplace Hazards table that follows. In your presentation, emphasize that the first action to report a safety hazard should be to contact your team leader, supervisor, manager, safety committee, etc. While anyone who knows about a workplace safety or health hazard may report unsafe conditions to OSHA, its a good practice to try to abate the hazard and prevent further exposure before OSHA would need to be involved.. The How OSHA Responds to a Complaint table provides information on how OSHA responds to the way a complaint is reported. Candidate's Name  PresentationApril 2017 5Ways to Report Workplace HazardsContactContact your team leader, supervisor, manager, safety committee, etc.PhoneCall the Regional or local office or 1-800-321-OSHA.[Provide your local office number.]Fax or MailObtain the complaint form online at www.osha.gov or from the local OSHA office.In PersonVisit the local OSHA Office.[A current list is of OSHA offices is at www.osha.gov ] OnlineFile complaints online at the OSHA website at www.osha.gov How OSHA Responds to a ComplaintIf the Complaint is Then OSHA willFiled over the phone, is not signed,or is not a serious hazardContact the employer by phone,fax, or emailAbout a serious hazard Conduct an inspection at the worksite Written, signed and submitted to theOSHA area or State Plan officeMost likely, conduct anonsite inspectionSubmitted onlineHandle most complaints using theOSHA phone/fax system, which meansthey may even be resolved by phonePractice:Ask participants general questions on how to report workplace hazards. Trainer can use the How OSHA Responds to a Complaint table to conduct Speed Rounds by quickly askingIf the Complaint is questions as soon as participants state the Then OSHA will answer previous one. Or ask participants to share an example when they (or a co-worker) have identified a hazard in their workplace and have them describe what happened. Topic 7: Whistleblower ProtectionsPrepare:__Provide copies of the OSHA Your Rights as a Whistleblower Fact Sheet [Handout #3, App. A]Present:The OSH Act protects workers who complain to their employer, OSHA or other government agencies about unsafe or unhealthful working conditions in the workplace or environmental problems. Workers cannot be transferred, denied a raise, have their hours Candidate's Name  PresentationApril 2017 6reduced, be fired, or punished in any other way because they exercised any right given to them under the OSHA Act. Help is available from OSHA for whistleblowers. It is recommended that you announce and/or post the following: If you have been punished or discriminated against for using your rights, you must file a complaint with OSHA within 30 days of the alleged reprisal for most complaints. No form is required, but you must send a letter or call the OSHA Area Office nearest you to report the discrimination within 30 days of the alleged discrimination. Practice:Time permitting; ask participants if they have any stories to share and/or questions to ask regarding the Whistleblower Protections information. Topic 8: Worker ResourcesPrepare:__Review and gather a list of OSHA and other resources available online at www.osha.gov these include Fact Sheets, Bookmarks, Publications, etc. as well as other worker safety and health resources available __Copies for all or a few of We Are OSHA We Can Help [Handout #4, 8-page brochure resized to 2-pages in App. A]Present:There are many resources available to workers that want to find out more information about a safety or health issues both inside and outside of their workplace. Because of the rights provided to workers, they can utilize some inside the workplace sources, such as: Employer or supervisor, co-workers and union representatives; Safety Data Sheet (SDS); Labels and warning signs; and/or Employee orientation manuals or other training materials.Samples of outside of the workplace worker safety and health resources are:Many at OSHA online at: www.osha.gov such as, OSHA Compliance Assistance Specialists in the area offices.NIOSH is OSHAs sister agency. Workers can request NIOSH conduct a Health Hazard Evaluations (HHEs) of workplaces in cases where workers are getting sick from an unknown cause or are exposed to an agent or working condition that is not regulated by OSHA.Health care providers can be a resource on the health effects of toxic substances, proper medical and first aid treatment, and other health-related issues. Practice:Discuss the new OSHA publication We Are OSHA We Can Help [Handout #4, App. A]. This brochure sums up the basic approach suggested for this initiative. Currently the publication is only in available in English. Participants may have access to family/friends that could translate if necessary. In addition to the We Are OSHA We Can Help Candidate's Name  PresentationApril 2017 7(OSHA 3334 - 2011) (English: PDF), consider locating the following handouts online at www.osha.gov to share:We Can Help - Horizontal Wallet CardOSHA 3387 - 2010 (English: PDF); OSHA 3390 - 2010 (Spanish: PDF); OSHA 3399 - 2010 (Vietnamese: PDF)Worker Rights under the Occupational Safety and Health Act of 1970 - Fact Sheet (English: PDF); USTED TIENE EL DERECHO A UN LUGAR DE TRABAJO SEGURO. (Spanish: HTML PDF)Workers' Rights - Vertical Wallet CardOSHA 3392 - 2010 (English: PDF); OSHA 3393 - 2010 (Spanish: PDF); OSHA 3400 - 2010 (Vietnamese: PDF)OPTIONAL ExerciseThe Candidate's Name  is only planned for 1-hour and to stay within the timeframe, the option is to practice each Topic as presented in this guide or to forego the individual Topic practices and conduct this OPTIONAL Exercise at the end of the course. The exercise consists of reviewing a scenario and discussing the reporting options with the class; therefore, timing of this activity is flexible and should complete the 1-hour of training, not be added on to the training.DirectionsSelect one of the scenarios provided in Appendix C or present one from your own experiences.Based on the scenario, ask the audience to discuss how they would follow the Ways to Report Workplace Hazards to determine what reporting approach would be best. o Trainer should emphasize the order of reporting options as presented in the Ways to Report Workplace Hazards table which is: Start with Contact Team Leader, Supervisor, Safety Manager; then Phone, Fax/Mail; or visit an OSHA Office in-person; and the last option of course is to File a Complaint with OSHA onlineRead some of the questions listed below that when answered, provide the information important to reporting workplace hazards/ also, ask if any additional information is needed.o Has anyone been injured or made ill as a result of this problem? o How many employees work at the site and how many are exposed to the hazard? o How and when are workers exposed? On what shifts does the hazard exist? o What work is performed in the unsafe or unhealthful area? o What type of equipment is used? Is it in good condition? o What materials and/or chemicals are used?o Have employees been informed or trained regarding hazardous conditions? o What process and/or operation is involved? What kinds of work are done nearby? o How often and for how long do employees work at the task that leads to their exposure? o How long (to your knowledge) has the condition existed? o Have any attempts been made to correct the problem? Have there been any "near-miss" incidents?Candidate's Name  PresentationApril 2017 8Intentionally blank for 2-sided printingCandidate's Name  AppendixApril 2017 A1Appendix A: Outreach Trainer Reference Copies.Candidate's Name  AppendixApril 2017 A1Intentionally blank for 2-sided printingApril 2017 A2HANDOUT #1Poster is available for download at: https://www.osha.gov/Publications/poster.html April 2017 A3HANDOUT #1Intentionally blank for 2-sided printingHANDOUT #2Employers Must Provide and Pay for PPEApril 2017 A-4Personal Protective Equipment (PPE)The Occupational Safety and Health Administration (OSHA) requires that employers protect you from workplace hazards that can cause injury or illness. Controlling a hazard at its source is the best way to protect workers. However, when engineering, work practice and administrative controls are not feasible or do not provide sufficient protection, employers must provide personal protective equipment (PPE) to you and ensure its use.PPE is equipment worn to minimize exposure to a variety of hazards. Examples include items such as gloves, foot and eye protection, protective hearing protection (earplugs, muffs), hard hats and respirators.Employers Must Pay for Personal Protective Equipment (PPE) On May 15, 2008, a new OSHA rule about employer payment for PPE went into effect. With few exceptions, OSHA now requires employers to pay for personal protective equipment used to comply with OSHA standards. The final rule does not create new requirements regarding what PPE employers must provide.The standard makes clear that employers cannot require workers to provide their own PPE and the workers use of PPE they already own must be completely voluntary. Even when a worker provides his or her own PPE, the employer must ensure that the equipment is adequate to protect the worker from hazards at the workplace.Examples of PPE that Employers Must Pay for Include:Metatarsal foot protectionRubber boots with steel toesNon-prescription eye protectionPrescription eyewear inserts/lenses for fullface respiratorsGoggles and face shieldsFire fighting PPE (helmet, gloves, boots,proximity suits, full gear)Hard hatsHearing protectionWelding PPEEmployer Obligations Workers should:Performing a "hazard assessment" of theworkplace to identify and control physicaland health hazards.Identifying and providing appropriate PPEfor employees.Training employees in the use and care ofthe PPE.Maintaining PPE, including replacing wornor damaged PPE.Periodically reviewing, updating andevaluating the effectiveness of the PPEprogram.Properly wear PPEAttend training sessions on PPECare for, clean and maintain PPE, andInform a supervisor of the need to repairor replace PPE.HANDOUT #2Employers Must Provide and Pay for PPEApril 2017 A-5Payment Exceptions under the OSHA RuleEmployers are not required to pay for some PPE in certain circumstances:Non-specialty safety-toe protective footwear (including steel-toe shoes or boots) and non- specialty prescription safety eyewear provided that the employer permits such items to be worn off the job site. (OSHA based this decision on the fact that this type of equipment is very personal, is often used outside the workplace, and that it is taken by workers from jobsite to jobsite and employer to employer.)Everyday clothing, such as long-sleeve shirts, long pants, street shoes, and normal work boots.Ordinary clothing, skin creams, or other items, used solely for protection from weather, such as winter coats, jackets, gloves, parkas, rubber boots, hats, raincoats, ordinary sunglasses, and sunscreenItems such as hair nets and gloves worn by food workers for consumer safety.Lifting belts because their value in protecting the back is questionable.When the employee has lost or intentionally damaged the PPE and it must be replaced. OSHA Standards that ApplyOSHA General Industry PPE Standards1910.132: General requirements andpayment1910.133: Eye and face protection1910.134: Respiratory protection1910.135: Head protection1910.136: Foot protection1910.137: Electrical protective devices1910.138: Hand protectionOSHA Construction PPE Standards1926.28: Personal protective equipment1926.95: Criteria for personal protectiveequipment1926.96: Occupational foot protection1926.100: Head protection1926.101: Hearing protection1926.102: Eye and face protection1926.103: Respiratory protectionThere are also PPE requirements in shipyards and marine terminals and many standards on specific hazards, such as 1910.1030: Bloodborne pathogens and 1910.146: Permit-required confined spaces.OSHA standards are online at www.osha.gov.Sources:Employers Must Provide and Pay for PPE, New Jersey Work Environment Council (WEC) Fact SheetOSHA Standards, 1910.132(h) and 1926.95(d)Employer Payment for Personal Protective Equipment Final Rule, Federal Register: November 15, 2007 (Volume 72, Number 220HANDOUT #3April 2017 A-6HANDOUT #3April 2017 A-7HANDOUT #38HANDOUT #39Intentionally blank for 2-sided printingHANDOUT #4April 2017 A-10HANDOUT #4April 2017 A-11Appendix B: Topic 4 Practice ActivityApril 2017 B-1Appendix B: Workers Rights Practice WorksheetAnswer SheetParticipant Worksheet follows.HANDOUT #32Intentionally blank for 2-sided printingApril 2017Topic 4: Workers Rights Practice WorksheetCrossword PuzzleAppendix C: Optional Exercise ScenariosApril 2017 C-1Intentionally blank for 2-sided printingApril 2017Appendix C: OPTIONAL Exercise ScenariosConstruction Industry ScenarioYou are a construction worker for ABC, Inc., 1000 Sweet Road, Anytown, USA, 40001. ABC does non-residential plumbing, heating and air conditioning work. You have worked for ABC for 3 years. You, along with 7 co-workers, have been installing sheet metal ductwork in the lower level of the Anytown Shopping Mall, which is undergoing renovation, for the past few weeks. The site is located in the Northwest quadrant, in the basement of the anchor store, located at 555 Times Drive, in Anytown. One of your coworkers has been operating a 65-horsepower concrete cutting saw in the same area. The saw is being run in the propane mode. You and several coworkers get headaches from the fumes whenever the saw is used and have told your supervisor about the problem. The supervisor said that nothing could be done, because the General Contractor, CAB Management, has control over the site and this job will be complete in another month. You did some research and found out that exposure to propane in a confined, unventilated area can cause headaches, dizziness, difficulty breathing and unconsciousness. There is no ventilation or monitoring of the air in the area. After talking with coworkers, you decide to report the hazards. Appendix C: Optional Exercise ScenariosApril 2017 C-1General Industry ScenarioYou have worked at Ben Brothers Woodworking for 8 years as a janitor. Ben Brothers is located at 88 Wren Street, Anytown, USA, 40001. The company makes and refinishes office furniture. You usually work the second shift, but come in early sometimes. You and at least 3 of your co-workers have been getting headaches when you are working in the warehouse and the propane operated forklift is running. You have had headaches over the past two months, at least twice a week. The forklift operator told you that there are a lot of problems with the forklift and it needs to be replaced. You reported your headaches to your supervisor. She told you to go outside until you felt better and that there was nothing more she could do. You did some research and found out that exposure to propane in a confined, unventilated area can cause headaches, dizziness, difficulty breathing and unconsciousness. There is no monitoring of the air in the warehouse. There is no union at the facility. You decide to report the hazards.Appendix C: Optional Exercise ScenariosApril 2017 C-1Maritime Industry ScenarioYou are a longshoreman who operates a propane-operated forklift truck for ABC, Inc., 1000 Pier Street, Anytown, USA, 40001. ABC is involved in terminal operations and warehousing. You have worked for ABC for 3 years. For the past week, you have been transporting rolls of coiled steel from a storage area to a different section of the longshoring terminal, due to hurricane damage to another part of the terminal. As a result, you have been working inside the terminal more than you usually do. The area you are working in is somewhat confined and crowded due to extra storage. You have noticed that you are getting headaches and feeling dizzy. Two other co-workers working with you are also having the same symptoms. You are concerned that the forklift needs maintenance, and have asked your supervisor to have it checked out, but he looked it over and said it didnt need service. You and your union representative requested air monitoring of the

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