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Customer Service Office Assistant Resume...
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Title Customer Service Office Assistant
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Philadelphia, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceOperation AssociateGopuff - Philadelphia, PAOctober 2022 to PresentReceiving inboundPacking ordersWendy's Crew Member/CashierWendy's - Philadelphia, PAAugust 2022 to October 2022Sales AssociateTiffany's Bakery - Philadelphia, PASeptember 2019 to May 2022 Providing outstanding customer service POS Trained. Answered incoming calls Conducted credit card transactions through POS System Placed orders Educated customers about Bakery items Assisted with returns Responsible for front of store Responsible for store displaysStockerWalmart - Bristol, PANovember 2014 to September 2019Stock merchandise on the the sales floorInventory prepared merchandise in the backroomDaycare teachers assistantSunrise Learning Academy - Philadelphia, PAMay 2009 to August 2013ResponsibilitiesAssisting lead teacher with everyday activities, Cleaning center and classrooms, Stocker/CashierShoprite Store - Philadelphia, PAApril 2011 to June 2012Daycare teacher assistantLittle People Learn Daycare Center - Philadelphia, PA January 2011 to May 2011ResponsibilitiesAssisting lead teacher with everyday activities, lessons, etc Cleaning center and classroomsCashierSears - Philadelphia, PAMay 2010 to December 2010Stockingcustomer serviceMedical office Assistant ExternTemple Foot and Ankle Institute - Philadelphia, PA April 2010 to June 2010Registering patientsFiling Medical ChartsAnswer phonesCustomer Service AssociateOld Navy - Philadelphia, PAAugust 2008 to March 2010Serviced customers in jeans and sportswear establishment Answered questions and provided consultationsConsistently generated additional revenues utilizing thorough product knowledge Expedited friendly sales techniques to up sell products, specials and complimentary items Exceeded customer expectations by locating hard to find item and recommending alternative options for out of stock apparelEducationDiploma in Medical Office Assistant ProgramThompson Institute - Philadelphia, PASeptember 2009 to June 2010Neshaminy High School - Langhorne, PASeptember 2004 to June 2007Skills BILLING (Less than 1 year) CODING (Less than 1 year) CPR (Less than 1 year) CPR/ (Less than 1 year) CPT (Less than 1 year) Pallet Jack Childcare Medical Office Experience ICD-9 Medical Coding Medical Billing Problem-solving Team Work Reliability Cash register POS Customer service Caregiving ChildcareAssessmentsHome health aide skills  ProficientDecember 2021Providing care to patients in a home settingFull results: ProficientCleaner fit  CompletedJanuary 2022Measures the traits that are important for successful cleaners Full results: CompletedRetail customer service  ProficientJanuary 2022Responding to customer situations in a retail setting Full results: ProficientManagement & leadership skills: Impact & influence  Completed February 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedWork style: Reliability  CompletedAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: CompletedCooking skills: Basic food preparation  Proficient January 2022Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientFood service fit: Crew member  ProficientDecember 2021Measures the traits that are important for successful food service crew members Full results: ProficientForklift safety  CompletedJanuary 2022Best practices and safety hazards in forklift operation Full results: CompletedCustomer focus & orientation  CompletedDecember 2021Responding to customer situations with sensitivity Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationRelated Professional Competencies:Entry level knowledge in medical billing /coding procedures, Data entryAppointment settingMedical terminologyCPR/First Aid certifiedICD-9/CPT Coding,Entry Knowledge of various insurance forms,Patient registrations,Patient charting/medical records,Knowledge of HIPAA privacy /Security Regulations

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