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Professional SummaryWell-qualified Financial background with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized Mortgage Loan Officer/Assistant with extensive knowledge Encompass program, TRID, property sales and mortgage coordination. Successful at closing deals with accuracy and speed. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Work HistoryClub Wyndham - In-House Sales RepNashville, TN03/2023 - 08/2023Central Bank Of St. Louis - Mortgage Loan OfficerNashville, TN07/2021 - 10/2022Ameris Bank - Mortgage Loan Officer AssisstantFranklin, Tn02/2016 - 07/2021Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.Communicated with clients to understand property needs and preferences.Maintained connections with clients to encourage repeat business and referrals. Managed over 50 customer calls and increased sales by 12% Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.Communicated with clients, processing teams and other third parties to achieve prompt loan closings.Analyzed loan applications and credit reports to determine loan eligibility and risk level.EMAIL AVAILABLEPHONE NUMBER AVAILABLE301 Moira Cir, Nolensville, TN 37135Skills Sales Process Customer Relationships Product Inventories Closing Sales Payment Collection Home Inspections Appraisal Procedures Management/operations Administrative Support Microsoft Office Business Development Real Estate Industry Understanding Client ManagementEducationDaniel Webster CollegeOcala, FLDiploma: Business Accounting And DataProcessingLake Weir High SchoolOcala, FLHigh School DiplomaArbor Funding - VP of SalesOcala, FL01/2009 - 04/2016Assisted clients in selecting correct loan product and terms to meet needs and financial goals.Followed up with clients on missing loan documents, providing guidance on best way to complete application process. Monitored pipelines to track and log status of loans. Approved loan applications based on customer creditworthiness and provided detailed financial advice.Achieved sales goals and service targets by cultivating and securing new customer relationships.Researched sales opportunities and possible leads to exceed sales goals and increase profits.Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention. |