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Title Outside Sales representative / Customer Service
Target Location US-GA-Trenton
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SummaryResourceful professional offering 15+ years in customer service, maintenance, construction, 2 years in outside sales role.Work history / Experience:Outside Sales Rep - Lowe's Pro SupplyMarch 2022 - presentRoles include routing my territory to see all 250 customers in a timely manner on a regular basis. Taking orders, getting quotes, special ordering parts needed for the customer. Checking account information to make sure the customer is not on credit hold. Maintain a good relationship with the customer to grow sales with each one. Tailoring to each customer's specific needs and carrying out my duties efficiently and effectively. Training new hire Outside Sales Reps. on how things work. Using CRM, Salseforce and SIM to keep notes on all customers. Making sure orders were delivered in a timely fashion. making sure to check in and out, putting detailed notes after each visit with the customer. Doing a minimum of 5 call planners a week and a weekly recap at the end of each week. In the year and nine Months I have been there, I have grown my territory and have done $8,000,000.00 in sales and on track to do just over $10,000,000.00 in my first 2 years in the role.Assistant Maintenance Manager: Avenues East and West Hawthorne residential:August 2021 - March 2022Work with a building team managing all maintenance aspects of a multi-family complex of 523 units. Roles included business development, estimating, managing construction crews, and delivering quality projects that exceed expectations.HVAC Technician (As needed) - Greg's Home Repair,Ranburne, ALJuly 2014 to March 2022Installation, service, and repair of HVAC and refrigeration systems and components.Maintenance Technician - Atlantic Pacific Management,Dallas, GA March 2019 - August 2021Worked with a team maintaining multi-family properties. Responsibilities included installing new HVAC systems, replacement parts and components to maintain proper building operation. Collaborated with outside vendors to procure equipment and tools and to prepare for large system installations and complex repairs. worked with building managers to assess ongoing needs and plan preventative maintenance schedules.Preventative HVAC Maintenance Technician - Paulding County School District,Dallas, GA August 2016 - march 2019work experience included learning HVAC systems and components. Routinely inspect and repair HVAC systems at 36 schools within the district. Implemented preventative maintenance practices and upheld equipment guidelines to avoid failures.Delivery Driver - FedEx, Chattanooga TNMay2014 - July 2016Delivered rush merchandise on tight schedules to meet customer targets. Roles included inspection of the delivery vehicle, documenting delivery paperwork, and delivering excellent customer service.Construction Technician - Aubrey Black Decorative ConcreteTrenton, GA June 2012 - May 2014Managed concrete projects with residential and commercial clients specializing in decorative and specialty concrete applications. Proficient on troubleshooting and problem solving.Lead Maintenance Technician - Nice Ice Inc.Chattanooga, TN May 2015 June 2012Maintained a fleet of retail ice vending locations. Roles included maintenance and repair of refrigeration, HVAC systems and mechanical assemblies, collecting cash/coin sales as well as interfacing with retail customers. also kept stock of inventory on parts and ordered parts as needed to perform the job efficiently and effectively.

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