| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Tucson, Arizona Street Address
PROFILE SUMMARYResults-oriented professional with extensive experience Operational Management, Sales and Marketing, Event planning and Management. Currently leading comprehensive Director of Operations and Property Management initiatives, Financial Oversight, Payroll Operations and the overall continued success of the business . Proactive in ensuring regulatory compliance, staff training, and health code adherence. Demonstrates expertise in coordinating and executing events with exceptional leadership, effective communication, and meticulous attention to detail. Excels in managing catering services, event costs, and exceeding sales quotas to drive business success. Adept at creating secure working environments while maintaining operational excellence and client satisfaction.SKILLS HIGHLIGHTSOperational StrategyFinancial ManagementStakeholder RelationsOwner ExperienceHR LeadershipBudget AdherenceStrategic Decision-makingSynergy PromotionInnovative SolutionsBrand AlignmentGuest SatisfactionTeam RecognitionPerformance AppraisalsChange ManagementFinancial AnalysisSustainable ProcessesCommunication ExcellenceService VisionFacility ManagementProblem ResolutionBoard ReportingCORE COMPETENCIESOperational Strategy: Led the development and execution of operational strategies aligned with the brand's business goals, ensuring sustainable processes.Financial Excellence: Managed luxury facilities, excelling in financial management by preparing and adhering to budgets, and identifying key drivers for profitability.Stakeholder Relations: Established strong relationships with owners and Board of Directors, attending meetings and fostering synergy through effective communication.Owner Experience: Orchestrated an exceptional owner experience, championing the brand's service vision and actively seeking feedback for continuous improvement.HR Leadership: Demonstrated leadership in human resources, fostering employee commitment, conducting appraisals, and successfully implementing change initiatives.PROFESSIONAL EXPERIENCEReflections Wedding and Event Venue Oro Valley, Arizona Feb 2007 Present Director of Operations, Property Manager, Sales Manager, Event Coordinator and Catering Manager,Orchestrated comprehensive property management initiatives, ensuring a standard of excellence in all facets of operations, from fiscal planning and compliance monitoring to inventory and personnel management.Exceed sales quotas to drive business success. Increased sales business wide by 20% . Monitored event costs meticulously, contributing to the accurate management of client and company budgets, while also responding to inquiries and consistently meeting or exceeding sales quotas.Demonstrated adept financial acumen by meticulously entering and managing financial data in company systems and databases, streamlining processes for accuracy and efficiency.Spearheaded payment processing and banking operations with precision, handling the creation of bank deposits and depositing cash to maintain the financial integrity of the organization.Assumed a pivotal role in the seamless functioning of payroll operations for a team of 10+ employees, consistently delivering accurate and timely compensation processing.Proactively upheld regulatory compliance by diligently keeping departments informed and aligned with sanitization regulations, staff training requirements, certifications, licensing, and health codes mandated by law.Executed strategic oversight to ensure the organization's alignment with all health and safety standards, continually updating departments on pertinent regulations, staff training, and certification requirements to maintain a compliant and secure working environment.Led and coordinated events as the primary Event Manager at The Gallery Golf Club for a tenure of 4 years, showcasing exceptional leadership and organizational skills.Provided comprehensive assistance to clients in the development, planning, and execution of events, ensuring a seamless and memorable experience for all stakeholders.Facilitated effective communication among various event stakeholders, including Disc Jockey, Catering, Vendors, deliveries, and staff, ensuring accurate dissemination of event details and timelines.Managed Catering services and staff with precision, involving the preparation of Banquet Event Orders (BEOs), clear communication of event requirements, and scheduling menu tastings to enhance service quality.Oversaw the flawless execution of events, actively participating in the physical set-up and tear-down of tables, chairs, linens, centerpieces, place cards, favors, and other essential elements.Town of Oro Valley - Community Development Planning and Zoning Jan 2005 Feb 2007 Executive Administrative AssistantExecuted crucial administrative duties to bolster the efficiency of the Town Planner, Planning & Zoning Department, Assistant Town Planners, and other Town Officials, ensuring seamless operations.Demonstrated adept coordination skills by meticulously preparing materials and logistics for Planning & Zoning Board and Board of Adjustment meetings in the capacity of the board secretary.Exhibited a high level of professionalism during Planning & Zoning Board and Board of Adjustment meetings by fulfilling board secretary responsibilities, including meticulous recording of meeting times and precise transcription.Addressed and resolved complaints and concerns related to projects and programs, demonstrating a commitment to customer satisfaction and the resolution of issues in a timely manner.Provided a welcoming environment for visitors, effectively managed phone inquiries, and maintained an accurate manual/electronic log of visitors, showcasing strong communication and organizational skills.Efficiently managed office supplies through proactive ordering and processed purchase requisitions, while also performing minor maintenance on office equipment such as copiers.Mountain View Retirement Village Tucson, Arizona Jun 2004 Jan 2005 Line CookImplemented efficient station restocking procedures to bolster kitchen operations, ensuring seamless workflow and timely service delivery.Strictly adhered to industry-standard sanitation protocols to uphold a pristine work environment, prioritizing safety measures and minimizing the risk of cross-contamination in accordance with regulatory guidelines.Supported kitchen functionality by meticulously restocking and preparing stations, fostering an organized and conducive atmosphere for culinary tasks to thrive.Championed food safety and hygiene standards through the consistent practice of proper sanitation techniques, mitigating potential hazards and upholding the highest levels of cleanliness within the kitchen environment. Mountain View Retirement Village Tucson, Arizona Aug 2003 Jun 2004 ServerEnsured timely and efficient service delivery by promptly delivering food and beverages to customers, contributing to a positive dining experience and customer satisfaction.Played a key role in the onboarding process by training new servers in company policies, guest service standards, and best practices, fostering a cohesive and well-informed service team.Demonstrated a commitment to exceptional customer service through the prompt and courteous delivery of food and beverages, contributing to a positive overall dining experience for patrons.Leveraged expertise to impart knowledge and skills to new servers, facilitating their integration into the team by providing comprehensive training in company policies, guest service standards, and effective service practices. |
