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Click here or scroll down to respond to this candidateCandidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service isPersuasive Speaking Skills. Think of the most persuasive speaker in your organization. ... Empathy. ...Adaptability. ...Ability to Use Positive Language. ...Clear Communication Skills. ...Self-Control. ...Taking Responsibility. ...Patience.Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Work ExperienceParaprofessionalMaxim Healthcare Services - Tampa, FLOctober 2023 to PresentAssist with ese students.Provide support inside of the classroom.Make copies when needed.Work one on one with a student.Make sure the students are safe.Help with explaining with assignments.Make sure the students are comfortable and calm.Make new ways for the students to learn.Participate in classroom activities to lead by example. Make sure the student follow and rules and directions and not to harm anyone. Substitute TeacherKelly Educational Services - Tampa, FLMay 2023 to PresentFill in for teachersContinue to provide education for studentsTeach different subjectsAssist with any questionsMake sure students are well manneredRemain forcus on classworkInteract with all the studentsMotivate students on a dailyHome Heath AideEtairos Health - Tampa, FLJune 2022 to August 2023assist client with self hygiene such as bathing, dressing and toileting. fulfill quality of life needs such as activities of daily living (ADL) provide transportation to appointments and run errands such as grocery shopping. light house cleaning for safety and comfort. Meal prep Help move clientLight housekeepingAccommodate the client needs( run errands)Check virtualHelp with meds without giving it to them(Remind client id they had their meds today)Customer Service RepresentativeKgi operations - Tampa, FLAugust 2022 to April 2023Answer all inbound callsComplete application with consumersAnswer all questions that the consumer hasEdit applications,Help agents/brokersReport life changesAssist with 1095 a formsSchool CustodianHillsborough County Public Schools - Tampa, FLMarch 2022 to November 2022Responsible for maintaining, cleaning, and disinfecting all areas of a facility. Perform basic cleaning, sanitation, and minor maintenance of an assigned building and associated grounds including sweeping, mopping, vacuuming, dusting, polishing, trash removal, etc. Kitchen Supervisor TechnicianTrinity Services Group, Inc. - Tampa, FLFebruary 2022 to October 2022Supervise inmatesProvide materials to clean withMake sure every person has a task to fulfillSee over the kitchen and keep it operating smoothly Prep meals for transport to podsPick up satellites and carts for washingGuard inmates in the right directionCustomer Service RepresentativeConcentrix - Tampa, FLNovember 2020 to December 2021 Managed customer accounts Greeted customers Conducted customer service surveys Resolved customer issues Worked in the inbound call center Responded to inquiries and issues Responsible for troubleshooting applicationsHousekeeperClean care team - Tampa, FLMarch 2020 to September 2020 Disinfected (area or item rooms bathrooms counters equipment) Took out trash Cleaned windows Helped train new hires Washed dishes In charge of cleaning restrooms, offices, hallways, stairwells, bedrooms and kitchen EVS SupervisorManagement Solutions of tampa - Tampa, FLAugust 2019 to February 2020Strip Sheets off the bed and sanitize air Dry and put clean sheets on your bed for patients, sweep sanitize everything inside of the room with sanitation wipes and repeat throughout the whole day, empty trash bins, red waste bins, remove large landry bagsHousekeeper/TrainerHomes 2 Suites - Tampa, FLAugust 2016 to September 2019Make bedsTake out trashDust the roomsMop the tile floorsExchange clean laundry for dirtyFloor AttendantHARD ROCK HOTEL AND CASINO TAMPA - Tampa, FLSeptember 2015 to July 2016Walk the floor clean machines.Collect all trash on the ground or between the machines. Maintain clean restrooms throughout the casinoHelp guest when neededRespect everyoneClean ashtrays and dump cups, beer bottles.EducationHigh school diploma in MedicalWharton - Tampa, FLAugust 2012 to May 2015Skills Customer Care Customer Service CSR Customer Support Call Center Environmental Services Hospital Experience Custodial Experience Laundry Floor Care Cleaning Experience Commercial Cleaning Account Management Home Care Kitchen Management Experience Meal Preparation Technical Support Residential Cleaning Teaching Caregiving Document review (5 years) Troubleshooting Computer Networking Help Desk Cashiering Document management (4 years) Document management systems (2 years) Hotel experience Guest services Hospitality Supervising experience Microsoft Excel Microsoft WordCertifications and LicensesFood Handler CertificationCPR CertificationDriver's LicenseClass E |
