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Title Customer Service Data Entry
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Westlawn DrJacksonville, FL, Street Address
PHONE NUMBER AVAILABLE * EMAIL AVAILABLEObjective: Seeking to obtain an entry-level full time position that will make use of my curiosity and energy.Qualifications: Reliable, friendly, people-oriented, cheerful, energetic, responsible, organized, and hardworking.Education: La Entrada Continuation High School, Sacramento, CA. Diploma awarded June, 2015.Languages: Bilingual; Fluent in Spanish and English Experience:Teacher assistant.Green Oaks Elementary School, Orangevale, CA, Spring 2014. Graded papers, helped tutoring children, did data entry, kept the area neat and clean. JcPenney, Cashier.Sunrise mall, Citrus Heights, seasonal winter job. Provided superior customer service at the sales counter and cash register, organized inventory, and kept the area neat and clean.H.D. Supply, Cashier.7999 Greenback Ln, Citrus Heights, CA Oct 1st, 2016 - March 9th, 2018 Provided superior customer service at the sales counter and cash register, organized inventory, kept the area neat and clean, promoted special sale items and other campaigns. H.D. Supply, Cash-room Associate7999 Greenback Ln, Citrus Heights, CA Apr 1st, 2017 - June 27th, 2017 Prepared morning cash and check deposits, Checked all paperwork from cashiers, Prepared accurate variance reports.MAXIMUS, C.S.R.11050 Olson Dr, Rancho Cordova, CA March 12th, 2018 - July 5th, 2019 Educate Medi-Cal beneficiaries about their health care options and enroll them into managed care plans, Provide service as contracted by DHCS; Provide education, outreach, and enrollment activities to medical beneficiaries participate in the California Health Care Options program, Processed Enrollment/ Disenrollment, Provide great customer service, Provided informing materialsAPPLEAt home advisor June 15 2020 - May 17 2021Assisted customers over the phone and via email; Analized and isolated root of issue, successfully guided customers to troubleshoot devices, provided different service options to meet customers needs.Quality First Home Improvement6545 Sunrise Blvd, Citrus Heights CAAdministrative Assistant May 17th 2021 - PresentAnswer incoming calls and route them to the correct department, Process all incoming contracts, Process jobs to HOLD, Communicate with Sales Managers regarding HOLD and update their excel sheet, Process customer cancelled jobs, informing sales manager as well as project manager, process customer refund of needed, send flash reports to all the necessary stuff including corporate, order office supplies, process all incoming measures to put jobs into production, work job to figure out sales rep commission and verify job fall within company parameters, Work job at final, Pull all paid invoices from QuickBooks, Submit jobs for funding if needed.References available upon request.

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