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Customer Service Inventory Control Resum...
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Title Customer Service Inventory Control
Target Location US-MO-Kansas City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Wichita, KS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDiligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong record management and planning abilities.Work ExperienceWarehouse ManagerNative American Enterprises - Wichita, KSMay 2022 to PresentInsure every order goes out accurate to the customer and receive and stock product Shipping ClerkLTCJanuary 2021 to April 2021Building packing slips pulling orders shipping fed ex and ups and forklift Counter Sales / DriverLocke Supply - Wichita, KSJuly 2020 to September 2020Performed inventory control, such as counting and stocking merchandise. Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders. Received packages for the company on a daily basis. Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines. Handled all customer service issues quickly to maintain high satisfaction levels. Answered customers questions regarding merchandise and pricing. Stocked and replenished merchandise according to store merchandising layouts. Completed all cleaning, stocking and organizing tasks in the assigned area. Shipping SupervisorHyspeco, Inc - Wichita, KSMay 2019 to February 2020Supervised shipping teams of five employees. Managed shipping and receiving activities for the company with fifty orders processed daily. Handled high-volume paperwork and collaborated with many different department's to resolve invoicing and shipping problems. Managed shipping and receiving activities for the company with sixty orders processed daily. Maintained accurate records in Microsoft Excel, including materials weight, bill amounts and identified variances Packed, secured, labeled and applied postage to materials to prepare items for shipment. Conducted research to address shipping errors and packaging mistakes. Compared shipping orders and invoices against contents received to verify accuracy. Handled day-to-day shipping and receiving overseeing more than sixty packages per day. Warehouse WorkerEriks NA - Wichita, KSJune 2017 to March 2019Managed products staging to efficiently transfer items between receiving, storage and shipping locations. Labeled and accurately moved customer orders to meet shipment timetables and minimize errors. Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns. Alternated goods in inventory by observing first - in / first - out approach to keep shelves organized and properly stocked. Used hand - held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Keeps the warehouse clean and organized to maximize team efficiency and productivity. Checked packages and merchandise for damage and quickly notified vendors to request replacements. Loaded, unloaded and moved material to and from storage and production areas. Moved and lifted heavy loads of merchandise using forklift equipment Prepared orders for shipment by systematically picking, packing, and labeling merchandise. Used forklifts and pallet jacks to relocate products. Performed inventory control, such as counting and stocking merchandise. Sales Orders and Handled Administrative Functions Like Bookkeeping Wurth service Supply - Wichita, KSJuly 2015 to February 2017- Wichita, KS Recorded information, shortages and discrepancies to keep records current and accurate. Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications. Achieved and maintained customer loyalty by forging long-term relationships based to prompt and courteous service. Monitored and reported on transportation cost and ensured shipping documents were properly filed. Coordinated with freight forwarder to ensure vendor shipping details and obtain shipping updates. Parts Counter PersonCessna Aircraft Company - Wichita, KSJuly 2000 to December 2011Ordered parts for customers, repair shops and multiple departments for use in aircraft maintenance and aircraft parts equipment items and products. Processed and re-shelved return orders, checking for discrepancies, potential usage and serial number issues. Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines. Moved aircraft parts to designated bays for deliveries using forklift equipment while overseeing safety procedures. Read and study catalogs to identify new market parts and capitalize on emerging trends. Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders. Verified shipments against receipts and provided advice to customers about the right types of parts needed for specific projects. Handled all customer service issues quickly to maintain high satisfaction levels. Answered customer questions regarding merchandise and pricing. Completed all cleaning, stocking and organizing tasks in the assigned sales area. Stocked and replenished merchandise according to store merchandising layouts. Answered customer telephone calls promptly to avoid on-hold wait times. EducationHigh School DiplomaUtica High School - Utica, KSMay 1996Skills Package Labeling Warehouse Oversight Shipment Planning Logistics Oversite Quality Control Shipping and Receiving Data entry Organizational Skills Material handling expert Business Communications Extremely quick learner Warehouse Management Microsoft application skills Supply Chain Distribution SAP Heavy Lifting Warehouse Supervisor Experience Freight Experience Forklift MRP Computer literacy ERP systems English SyteLine Manufacturing Data collectionCertifications and LicensesForklift Certification

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