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Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLESKILLS & ABILITIESExtensive Customer Service ExperienceExcellent organizational skills and detail orientedExperienced with Microsoft Word, Excel and Power PointTwo years of experience in public speakingDependableQuick LearnerEXPERIENCEBILLING COORDINATOR TOTAL PACKAGE EXPRESS10/3/2017 12/12/2023Took care of all billing to carriers and factoring companies, kept organized spreadsheet of brokers and outstanding issues, scanned all paperwork through imaging, settled driversCLAIMS SITE ASSISTANT, RICOH12/15/2015 1/31/2017Sorting mail claims into proper areas, scanning all claims through 2 big scanners for processing, validating all claims to make sure they are accurate and going to the right place3RD SHIFT DISPATCHER AAA ALLIED GROUP12/15/2014 to 09/11/2015Receiving Inbound and making outbound calls to customers regarding roadside service. Went to 3rd shift and moved to dispatching roadside assistance, which involved looking at maps and guiding the tow drivers to where the members were locatedAPPLICATION SPECIALIST II CINCINNATI FINANCIAL CORPORATION7/10/2000 TO 11/4/2014Data Entry DepartmentCommercial Lines Department and became a typist for the PDP system and was very thorough with details before mailing out a Commercial Property Policy to the Agents. I wanted to gain more knowledge and got experience in the rating area so I could multi-task with Rating and Typing. I then went to e-CLAS department also known as IT and got more experience in multi-tasking and became a co-lead on the Production team.EDUCATIONCINCINNATI STATE TECHNICAL AND COMMUNITY COLLEGE (1998-2002), CINCINNATIASSOCIATES DEGREE IN BUSINESS MANAGEMENTGOALSTo obtain employment in a rewarding and stable position where I can be an asset to the company while applying and expanding my skillsLEADERSHIPLead Typist in the Commercial Lines Department at Cincinnati FinancialCO-Lead in the IT department Production Support teamREFERENCESSTEVE CORBLY, TEAM LEADCINCINNATI FINANCIAL CORPORATIONPHONE NUMBER AVAILABLEMATTHEW OLIX, MANAGER OF LOGISTICSTotal Package ExpressPHONE NUMBER AVAILABLE/pre> |