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HOUSTON, TX Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESKILLSAdvance knowledge of shipping regulationsCritical thinking for creative solutions and informed decision makingProficiency in using proprietary software for tracking shipments, managing documents, etcAbility to adapt to changing circumstances, regulations, and client requirementsTime management to prioritize tasks and meet deadlinesCargo Account Settlement Systems (CASS) for accounts payableEMPLOYMENT HISTORY05/2017 - 02/2024Freight Forwarding SpecialistUPS SCS, Houston, TXMaintained records, documentation, and files.Compiled and verified proper documentation needed for export customs compliance.Completed all necessary documentation and system data entry to ensure timely export.Confirmed hazardous materials were labeled correctly in accordance with applicable regulations.Verified customer funds for payment and posted payments in system.Provided customer rate quotes.09/2004 - 08/2016Global Account ManagerTNT USA, HOUSTON, TXProactively managed 17+ major global accounts for importing and exporting customers.Kept track of all domestic and international shipping regulations and notifying customers when necessary.Prepared daily outstanding delivery reports for customers and management team.Worked with contract managers and sales team to ensure customer satisfaction.Completed and passed annual ISO certification.EducationJohn H Ragan High SchoolHouston, TXHigh School DiplomaEast Texas Baptist UniversityMarshall, TXGeneral Education Classes