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Candidate's Name
Street Address  Castle Blvd. Apt.304Silver Spring, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional Summary:Dynamic and detail-oriented Independent Desk Adjuster with a proven track record in personal, property, and casualty claims. Proficient in negotiation, I emphasize fairness and thoroughness to ensure equitable resolutions for both the Insured and the Company. My adeptness in customer service, coupled with strong listening and empathy skills, allows me to connect with clients on a personal level, fostering trust and understanding throughout the claims process.Recognizing the challenges faced by insured individuals who find themselves without a home, I excel in resourcefulness, swiftly identifying housing or RV rental solutions tailored to their needs. I bring a creative approach to claim resolution, adept at balancing the interests of both parties while upholding the highest standards of integrity and professionalism.With a commitment to excellence and a dedication to delivering optimal outcomes, I am poised to contribute to your team's success while consistently exceeding expectations in the field of insurance claims adjustment.Work HistoryPilot Catastrophe Services 9/2021- 10/2023Mobile, Alabama and Richardson, TXWork Description:As an Independent Desk Adjuster, I oversee the comprehensive handling of claims, ensuring a thorough review and addressing each claim in a timely manner. Collaborating closely with contractors and a variety of vendors, I prioritize the insured's safety and well-being, striving to secure a safe and healthy living arrangement tailored to the needs of the insured's family.Key Responsibilities: Build detailed reports to facilitate a comprehensive review of each claim, capturing all pertinent information and ensuring accuracy. Collaborate with contractors and a diverse range of vendors to coordinate services and solutions aimed at providing the insured with a secure and comfortable living environment. Evaluate all relevant information pertaining to damages, leveraging my expertise to identify the most effective solutions for the insured. Utilize the Xactimate estimating system proficiently to accurately assess damages and estimate repair costs. Employ Settle Assist and other relevant tools to facilitate efficient claims processing and accurately document estimates. Maintain a customer-centric approach throughout the claims process, prioritizing the insured's needs and striving to exceed their expectations. Skills Can identify Wind/Hail damages Property Claim Specialist Skilled in Property Estimate WritingEducation5/2015- Delaware Technical and Community CollegeDover, DelawareLicense AL- PHONE NUMBER AVAILABLE 9/30/2024 LA- 1116956 9/30/2024 MT- PHONE NUMBER AVAILABLE 9/30/2024 NM-20134675 9/30/2025 OK- PHONE NUMBER AVAILABLE 9/30/2024 SC- 20134675 8/31/2025 WA- 1223232 9/30/2025 WV-PHONE NUMBER AVAILABLE/30/2025Certifications Rope and Harness State Farm Policy State Farm Fire Certificate State Farm Auto Certificate