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ObjectiveTo learn, accomplish and succeed in work performances for current and future employers in the Financial IndustryExperience1/19-5/241/19-5/24 Allen & Allen HVAC Peerless Ave Baltimore MD 21215 PHONE NUMBER AVAILABLE11/16-10/18 Appraisal Logistic Solutions LLC 1997 Annapolis Exchange Pkwy Suite 100 Annapolis MD PHONE NUMBER AVAILABLEAppraisal CoordinatorAssign Appraisal orders to qualified AppraisersAnswered PhonesCommunicated with the clients via email answering any questions they may have regarding the orders.9/09- 11/16 Finiti 7090 Samuel Morris Drive, Columbia MD 21046Appraisal CoordinatorAssign Appraisal orders to qualified AppraisersModify feesNegotiate fees with AppraisersRegister Appraisers to the Finiti websiteUpload Appraisal reportsCounsel vendors7/06-7/09 Parcel Delivery Express 7525 Connelley Dr, Hanover MD 21076Customer Service RepresentativeManaged several low to high end accountsProcessed invoice data, also data entered information into a database systemRequested dispositionsGenerated account reportsClerical supportServiced customers with account billing and verification of products and delivery servicesSet appointments for all accounts using a system called Crown DataEntered in exceptions from a trailer manifest into Client websitesAs needed through absenteeism of staff I became a floater trained to perform my fellow co-workers tasks.8/05-07/06 Eagle Global Logistics 350 Winmeyer Cir, Odenton MD 21113Customer Service RepresentativeAnswered phonesData entryClerical supportMade appointment calls to residential customersChecked the stored products for delivery through the dock manifest process system to ensure inventory was ready to move to residential locations.6/04  8/05 Jiffy Lube 8267 Veterans Millersville, MD 21108Cashier/Hood TechnicianGreet CustomersData EntryChange OilCertified in quality, safety and signature services10/03  12/03 McDonalds Rt. 3 N, Gambrills, MD 21054CrewCashier on front line and drive thruReceived orders and dealt with the problems any customer would have3/03  10/03 Costco Wholesale Hanover, MDCashier AssistantUnload and load members cartsCashierGreet customers at the front door10/02  12/02 McDonalds Jefferson Davis Hwy., Aquia, VACrewCashier on front line and drive thruReceived orders and dealt with problems any customer would have4/02  10/02 Alumni Archives Assn. Crofton, MD 21114SecretaryAnswer phonesFilingTyping memos and sending e-mails5/00  4/02 Subway Corporation Crofton, MD 21114Assistant ManagerSupervise other crew membersManaged night crewCounted registers every nightCleaned before locking up10/01  2/02 K-Mart Department Store Crofton, MD 21114Cashier/Stock PersonCashierStocked shelves9/98  8/00 McDonalds Rt. 3 N, Gambrills, MD 21054CrewCashier on front line and drive thruReceived orders and dealt with problems any customers would haveEducationHigh School Diploma Arundel Senior High Rt. 175 Gambrills, MD 21054InterestsInterests are drawing and design. I also like to read and sing.SkillsWhile attending high school, I took a course called Intro to Computers. In this class, I learned various Microsoft programs. As an elective, I took an architectural drawing class. I learned how to use a software package called CAD to design houses from scratch.Working at Jiffy Lube, I learned and performed the preventative maintenance to include different parts and functions for vehicles.References available upon request