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Click here or scroll down to respond to this candidateCHRISTALCARDENAS@ EMAIL AVAILABLE\% PHONE NUMBER AVAILABLE@ San Antonio, TX Street Address
SKILLSCost ControlManage BudgetsSales ActivitiesHealth and Safety RegulationsQuality StandardsAccounting TechniquesCustomer ServiceStaff ManagementRecruiting and InterviewingShift CoverageManaging Multiple PrioritiesDirecting Team MembersMicrosoft Office ExpertiseData ProtectionWaste ManagementMoney HandlingSales and MarketingManage InventoryMechanical EngineeringProduct BrandingAccountingEDUCATIONSt. Phillips Collage, West CampusSan Antonio, TX + 05/1994Computers+ Professional developmentcompleted in SubjectBurbank High SchoolSan Antonio, TX + 03/1992CERTIFICATIONSPROFESSIONAL SUMMARYProactive manager with demonstrated leadership abilities, strategicplanning expertise and problem-solving acumen. Assists senior managerswith accomplishing demanding targets by encouraging staff andcoordinating resources. Methodical and well-organized in optimizingcoverage to meet operational demands. Proactive and meticulousassistant managerwith over 25 years of experience in sales andcustomer industry. Proficiencies in inventory control, sales, stafftraining and development. Customer-oriented team player withexpertise generating optimal satisfaction levels while building profitsand client generation.WORK HISTORYPopeyes Louisana Kitchen - Assistant Manager02/2021 - Current+ Developed loyal and highly satisfied customer base throughproactive management of team customer service strategies.Established team priorities, maintained schedules and monitoredperformance.+ Reduced waste and pursued revenue development strategies to keepdepartment aligned with sales and profit targets.Increased employee performance and jab satisfaction to strengthenretention and engagement.Burger King - Store Manager06/2015 - 03/2019+ Upheld and communicated store programs and standards toemployees for optimal quality, freshness, safety and deantiness.Scheduled employees for shifts, taking into account customer trafficand employee strengths.+ Launched staff engagement, gender diversity and cultural programsin addition to robust reporting tool that increased operationalquality.Reduced budgetary expenditures by effectively negotiating contractsfor more advantageous terms.Handled problematic customers and clients to assist lower-levelemployees and maintain excellent customer service.+ Managed purchasing, sales, marketing and customer accountoperations efficiently. |
