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Customer Service RepresentativeBirmingham, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI support customers by providing helpful information by answering questions and responding to complaints, while making sure customers are satisfied with products, services, and features. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceAuto Liability Claims AdjusterKemper Insurance - Birmingham, ALDecember 2020 to PresentI receive claim/claim evidence, evaluate, and determine who's at fault when two or more parties are involved in an auto accidentHousekeeperOneWay LLC. - Birmingham, ALJanuary 2020 to PresentI started my own Cleaning Service in January of 2020. I clean Residential Buildings, Apartments, Homes etc. I mop, sweep floors, clean bathrooms, kitchens, Wash Clothing (Laundry), and also take out trash. Tax Preparer/OwnerLewis Tax Services - Birmingham, ALJanuary 2015 to PresentFile Tax returns and send them off to the IRSCommunity Center CoordinatorBirmingham housing Authority - Birmingham, ALJanuary 2019 to January 2021(Part Time position) Make flyers, print out paperwork, organize office, plan events etc. Fraud Claims AnalystWells Fargo Call Center - Homewood, ALJanuary 2018 to December 2020Answer incoming calls, work claims, ensure quality insurance CNASouth Haven - Hoover, ALMay 2016 to November 2019(Part-Time position) Bathe, feed, and clothes patients. ReconcilerHYGIA HEALTH SERVICES - Homewood, ALJanuary 2018 to June 2019Making sure that payroll is correct and is completed in a timely manner. Calculate sales commissions, ensure that funds are transferred to payroll bank accounts, balance payroll accounts or process raises and incentive pay.Front Desk ReceptionistSt. Vincent's Hospital - Birmingham, ALFebruary 2016 to October 2018Answer incoming calls, assist with any questions, direct calls to different departments Medicare SpecialistCahaba Government Benefit Administrators - Birmingham, AL June 2015 to March 2017copy documents, direct calls to appropriate department, fax papers and assist with any questions customers may haveCustomer Service RepresentativeCheck n Go - Bessemer, ALFebruary 2014 to November 2016Issue out Pay Day loans, Installment loans and Title loans take payments for new and previous customers Answers calls as well as forward them to the appropriate department Quality InspectorMercedes Benz International - Vance, ALJuly 2011 to May 2016Inspect Mercedes Benz Vehicles, Install air bags, air bag control units, hood vents, and seat belts. Front Desk ReceptionistHoliday Inn - Homewood, ALMarch 2014 to March 2016Answer phones, take payments, interact with customers to make sure they are satisfied etc ContractorBlueCross BlueShield - Hoover, ALJanuary 2009 to May 2011EducationNot yet received in NursingLawson State Community College-Birmingham Campus - Birmingham, AL 2017 to PresentAssociate in BiologyMiles College - Homewood, ALJanuary 2015 to May 2017High School DiplomaBrentwood Christian Academy - Bessemer, ALSkills Microsoft word (5 years) Customer Support Customer Care CSR Customer Service Call Center Data Entry Operator Data-Entry Excel Typing Word Accounts Payable Quality Inspection Hospital Experience Tax Experience QuickBooks Bookkeeping Laboratory Experience Bank Reconciliation Event Planning Dental office experience Front desk Customer service Typing Patient service Multi-line phone systems English Insurance verification Workday Manufacturing Assembly Security Sales Bookkeeping Retail sales Host/hostess experience Food safety Food handling Food preparation Supervising experienceCertifications and LicensesCPR/First Aid |