| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateSHAMARASTEVENS-SPANNEMAIL AVAILABLEPHONE NUMBER AVAILABLEDothan, AL Street Address
Experienced behavioral and mental health technician who has specialized in crisis response. Professional & knowledgeable about strategies for reintroducing calm to emotionally charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and influencing callers. In search of a role where education and experience can be utilized as a valued company asset. PROFESSIONAL SUMMARYSARCOA - Assessment SpecialistDothan, AL 02/2022 - CurrentSARCOA - Case Manager08/2021 - 02/2022WORK HISTORYEnhanced quality of care for Medicaid Waiver clients through meticulous case management and documentation.Collaborated with multidisciplinary teams to provide comprehensive support, resulting in improved patient satisfaction.Processes initial assessments, and assists with level of care, and medical evaluations.Responsible for efficient and timely processing of the workflow between the agency and other external entities from receipt of referral through final decision/award.I performed administrative work with faxing and mailing off supporting documents for client's as well as field work in the region served by the agency Service range may be across any or all counties served by agency Attain and process Medicaid application to be taken to local Medicaid district office.Improved client outcomes by developing and implementing individualized service plans tailored to specific needs. Served as a community advocate for elderly and disabled clients. Conducted monthly home visits and performed all related tasks to ensure clients welfare and safety.Provided extensive documentation and evaluated each case to make good decisions for elderly and disabled clients in the community.Enhanced communication between clients and providers through consistent follow-ups and progress updates.Achieved positive client outcomes by developing and implementing comprehensive case management plans.Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.SKILLS Training facilitation Stakeholder Communication Mental Health Assessment Suicide Prevention Crisis Assessment Office Administration Case Management Behavioral Therapy (5 years) Crisis Intervention (5 years)Applied Behavior Analysis (4years) Autism Experience Individual / Group CounselingCapella UniversityMinneapolis, MN 05/2021Bachelor's in PsychologyDarton CollegeAlbany, GA 12/2014Associate of ScienceRandolph Clay High SchoolCuthbert, GA 05/2010DiplomaEDUCATIONASSESSMENTSCall Center Customer Service,Familiar, 04/01/19 Cognitive Ability, Proficient,04/01/19Accounting: Basic Principles,Completed, 04/01/19Personality: Hard-Working,Familiar, 06/01/19Medical Billing, Familiar,07/01/19Organizational Skills, Proficient,10/01/19Personality: Customer ServiceFit, Proficient, 11/01/19Organizational Skills, Proficient,08/01/19Basic Computer Skills: PC,Proficient, 11/01/19Project Management Skills: TimeManagement, Proficient,05/01/20Verbal communication, HighlyProficient, 06/01/20Administrativeassistant/receptionist,Proficient, 06/01/21Attention to detail, Proficient,02/01/20 Scheduling, Familiar, 05/01/20Case management & social work,Proficient, 05/01/21HR: Compensation & benefits,Proficient, 12/01/20Active listening, HighlyProficient, 09/01/20Medical terminology, Familiar,06/01/20Beacon of Hope - RBT09/2019 - 08/2021Southeast Health - Mental Health Technician07/2019 - 01/2020Baptist Health System-Hospital - Psychiatric Technician 06/2018 - 08/2019Autism Spectrum House - RBT08/2017 - 05/2019Enhanced client progress by implementing individualized behavior intervention plans.Provided community and center-based ABA services to verbal and non-verbal clients from ages 2-18Collaborated with multidisciplinary teams for comprehensive client care and improved outcomes.Maintained accurate records, contributing to the overall success of treatment plans.Provided compassionate care while addressing clients'' unique needs and preferences.Consistently met compliance requirements by maintaining up-to-date certifications and trainings.Treatment implantation includes but doesn't limited addressing communication, behavior, feeding, ADLs and social skills.Provide hands-on care for patients with varying degrees of mental illnesses and/or developmental disabilities. Performed vital, front-line function in all healthcare settings. Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.Improved patient well-being by providing compassionate care and support during their mental health journey.Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.Improved patient well-being by providing compassionate and individualized care to those with mental health disorders.Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.Enhanced treatment plans by collaborating with multidisciplinary teams, including psychiatrists, psychologists, social workers, and case managers.Ensured patient safety and implemented crisis intervention strategies for de-escalation of agitated or aggressive individuals.Maintained accurate and detailed documentation of patient progress, treatments, and interventions to support continuity of care.Developed therapeutic relationships with patients to promote trust, engagement in treatment, and overall mental health stability.Enhanced client progress by implementing individualized behavior intervention plans.Sandra Thompson - Secretary Assistant11/2010 - 08/2017Provided community and center-based ABA services to verbal and non-verbal clients from ages 2-18Collaborated with multidisciplinary teams for comprehensive client care and improved outcomes.Maintained accurate records, contributing to the overall success of treatment plans.Provided compassionate care while addressing clients'' unique needs and preferences.Consistently met compliance requirements by maintaining up-to-date certifications and trainings.Treatment implantation includes but doesn't limited addressing communication, behavior, feeding, ADLs and social skills.Enhanced office efficiency by streamlining filing systems and organizing documents.Facilitated communication between departments for improved collaboration and project success.Managed executive calendars, scheduling appointments and meetings to optimize time management.Conducted voter outreach by mailing and tracking voter registration cards. Responded to inquiries from callers seeking information. Created and updated records and files to maintain document compliance.Drafted professional memos, letters, and marketing copy to support business objectives and growth. |
