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Click here or scroll down to respond to this candidateJODYNOSKOEMAIL AVAILABLEPHONE NUMBER AVAILABLEWaterloo, IA Street Address
Hardworking Billing Representative eager to contribute to customer and business needs by leveraging top strengths in organization, prioritization and communication. Adept at generating bills, entering data and resolving discrepancies. Ready to take on new professional challenges at Vgm.PROFESSIONAL SUMMARYVgm - Billing RepresentativeWaterloo, IA 06/2021 - CurrentRockets Bakery - WaitressLa Porte City, IA 09/2016 - 06/2021WORK HISTORYImproved billing accuracy by thoroughly reviewing and verifying invoice data before submission.Streamlined billing processes for increased efficiency and timely delivery of invoices to clients.Enhanced client satisfaction with prompt resolution of billing inquiries and disputes.Ensured accurate recordkeeping by maintaining up-to-date customer account information in the database.Contributed to company revenue growth by identifying potential billing errors and preventing revenue leakage. Assessed accounts for payment status and reached out to customers. Received incoming information and entered into database system. Responded to customer concerns and questions on daily basis. Audited and corrected billing and posting documents for accuracy. Maintained accurate records of customer payments. Reconciled accounts receivable to general ledger. Enhanced customer satisfaction by providing attentive service and anticipating guest needs.Streamlined order processing for increased efficiency through clear communication with kitchen staff.Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.Managed high volume of customers during peak hours, maintaining prompt and efficient service.Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail. Reduced order errors by double-checking tickets before sending SKILLS Invoice Processing Data Entry Experience Medical Billing and Coding Quality Assurance Controls Invoicing Expertise Data Entry Expertise Account ReviewsJesup High SchoolJesup, IA 05/2003High School DiplomaEDUCATIONthem to the kitchen staff for preparation.Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.Ensured food safety compliance by adhering to proper handling procedures when serving dishes.Complied with all company policies regarding uniform standards, punctuality, and professionalism.Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.Maintained clean and welcoming dining environment, ensuring a positive guest experience.Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.Collaborated with team members to consistently provide efficient service during peak hours.Built rapport with regular customers through friendly interactions and attentiveness to their preferences.Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.Managed cash transactions accurately, ensuring proper change was provided to customers as needed.Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure..Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees. Used cash registers and credit card machines to cash out customers. Greeted new customers, discussed specials, and took drink orders. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business. |
