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Click here or scroll down to respond to this candidateCandidate's Name
Mayfield Village, OH Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEEducation:Bowling Green State University (BGSU)Bowling Green, OhioExperience:Scramblers, Assistant Manager, Mayfield, Ohio August 2022 June 2024 Coordinated with other management staff to quickly resolve schedule discrepancies. Reviewed staff productivity capacity statements to ensure that any losses in productivity would not go from short-term to long-term impacts. Addressed customer complaints with other employees to improve customer retention. Controlled inventory purchasing to ensure smooth supply chain flows for multiple locations.Swensons Drive-In Restaurants, Assistant Manager, University Heights, Ohio January 2021 August2022 Directed the opening of a new location in Willoughby as part of the new stores management. Worked with potential candidates to see if they would be a good fit for the team. Supervised the training of new employees on proper safety procedures for multiple workstations. Managed at five different locations to make sure that the business ran without interruption.Arbys, Shift Manager, Sheffield Lake, Ohio May 2020 January 2021 Increased customer satisfaction at the location by dealing with complaints personally. Maintained accurate counts of transactions and money for the tills and the main safe on a daily basis. Trained numerous employees on proper procedures when dealing with the safe and money handling.Community Involvement:The 501st Legion, Cleveland, Ohio, Diversity and Inclusion Officer and PR Officer July 2021 Present International charity group seeking to better the world through the usage of highly-accurate Star Wars costumes to promote and help raise awareness for various causes and events. Helped to raise over $3,000 for the Make-a-Wish Foundation through coordinated outreach with other members from associated organizations. Oversee weekly community outreach communications to ensure social media presence is well established. Elected as Diversity and Inclusion Officer in early 2022 to expand efforts at awareness of how members should be more inclusive of the LGBTQ+ community and have a positive community impact.Cedar Point, Sandusky, Ohio, Scare Actor and Makeup Artist August 2017 October 2019 Gave visitors to the park assistance where required during the yearly Halloweekend experience. Participated in numerous activities and interactive exhibits for visitors to increase engagement across the park that helped result in continuing an entertaining yearly experience for many people across Ohio.Skills: Proficient in Office Suite Video Production Customer Service |
