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Capital Heights, MD 20743PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
PROFESSIONALSUMMARY Program Management Analyst with 20+ years in small start-up business environments and largegovernment environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently hold a top-secret clearance with hands-on experience in agile environments to enhance and customize training on various tools, software, and administrativeduties.EDUCATIONStrayer University, Camp SpringsMBA, Business Administration and Management, 06/2017Strayer University, Camp SpringsBachelor of Arts, Business, 12/2010Skillso Requirements Definitiono Gap Analysiso Usability Testingo Data Validationo Process Mappingo Software Testing Life Cycle (STLC)o Microsoft Accesso Process Improvemento Data Analysiso Analytical Problem SolvingoClear and Concise CommunicationoGoogle Analyticso Database Managemento Attention to Detailo Database Maintenanceo Data Modelingo Reporting Toolso TM-8o Global FinancialManagement System (GFMS)o Grant Solutions (SAMs)o Oracleo SharePointo Documentationo Strategic Planningo Specifications DocumentationoRisk Assessmento Data Acquisitiono Market Analysiso Competitive Analysiso Excel Functionso Strong Work Ethico Data Profilingo Oracle Business Intelligenceo Report Preparationo Product Developmento Use Caseso Microsoft Visioo Defect Trackingo Data FormattingWORK HISTORY12/2021 -12/202305/2017-05/202111/2014 - 11/201608/2013 - 10/201410/1998 - 08/2013DATA ANALYST (TEAM LEAD)SAIC, Washington, DCEstablished a culture of continuous improvement by fostering open communication channels and encouraging feedback on data analysis methodologies.Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.Analyzed data to identify root causes of problems and recommend corrective actions.Implemented business intelligence solutions to increase operational efficiency.Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.Developed succession planning strategies to ensure continuity of leadership within the team and facilitate smooth transitions during organizational changes.Trained new team members by relaying information on company procedures and safety requirements.Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.Established open and professional relationships with team members to achieve quick resolutions for various issues.Held weekly team meetings to inform team members on company news and updates.Gathered. organized and input information into digital database.Optimized customer experience by delivering superior services and effectively troubleshooting issues.Developed effective improvement plans in alignment with goals and specifications.Helped meet changing demands by recommending improvements to business systems or procedures.Evaluated customer needs and feedback to drive product and service improvements.Educated staff on organizational mission and goals to help employees achieve success.DATA ANALYSTADV Inc. Department of Commerce, Washington DCCollaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.Established a culture of continuous improvement by fostering open communication channels and encouraging feedback on data analysis methodologies.Participated in requirements meetings to understand business needs.Collaborated with business-unit leaders to identify and prioritize problems.Documented effective and replicable methods for extracting data and organizing data sources.Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.Collaborated with stakeholders to identify business needs and data sources.Implemented business intelligence solutions to increase operational efficiency.Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for neededMaintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing the adaptability of solutions provided.Trained junior analysts on best practices, improving overall team performance and productivity.ACQUISITION ANALYSTCACI, Washington DCStreamlined acquisition processes by identifying inefficiencies and implementing effective solutions.Achieved cost savings for the company by negotiating favorable contract terms with suppliers.Improved acquisition timelines with thorough market research and vendor analysis.Developed risk management strategies, mitigating potential issues in the acquisition process.Guidance and assistance were provided with the Statement of Work (SOW).Processed contract orders.Attended and spearheaded weekly meetings with the deputy and division director to discuss contract goals and strategies to optimize the workflow.Trained individuals outside and inside the organization.Managed and supervised the workflow of the quality and quantity of submitted, rejected, applications that were processed on a monthly or weekly basis. Reports were generated to the manager showing the progress.The team was committed to not disclosing award amounts, dates, and information that could potentially derail the contract negotiations.Enhanced vendor relationships through clear communication and proactive problem solving.Reduced procurement costs by analyzing spending patterns and suggesting alternative options.Managed cross-functional teams to complete complex acquisitions within tight deadlines.Implemented best practices to optimize the overall acquisition process and increase.SENIOR PROGRAM ACQUISTION MANAGEMENT ANALYSTATSG, U.S. Department of State, Bureau of Logistics Management, Arlington, VAImproved operational efficiency by streamlining processes and implementing best practices in management analysis.Reduced costs for the organization by identifying areas of improvement and recommending cost-saving measures.Enhanced decision-making capabilities with thorough research, data analysis, and presentation of findings to stakeholders.Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.Collaborated with cross-functional teams to identify opportunities for process improvement and increased productivity.Facilitated workshops and training sessions to enhance employees" understanding of new methodologies and techniques in management analysis.Provided expert guidance on best practices, resulting in improved overall organizational effectiveness.Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company.Streamlined communication channels between departments by implementing efficient reporting structures that facilitated collaboration among teams.Managed complex projects from inception through execution while maintaining strict adherence to budgetary constraints and timelines.Served as a subject matter expert on management analysis principles, providing valuable counsel to stakeholders during critical business planning sessions.Compiled research data and gave professional presentations highlighting finds and recommended optimizations.Reviewed internal systems and organized training plans to address areas in need of improvement..PROGRAM SUPPORT SPECIALISTUS Department of State Overseas Building Operation, Arlington, VAMaintained the Division Director's calendar, scheduled, cancelled, and rearranged meetings dependent on the urgency or priority.Tracked all paperwork from the Division Director in Microsoft Word.Processed travel authorizations and vouchers through various software systems.Assisted in the development of policy and program efforts.Provided and prepared briefings on the program as required.Wrote the Statement of Work (SOWs).Modified existing government contracts.Drafted correspondence for passports, badges, cables, and travel request.Reviewed invoices and supporting documentation for validity, accuracy, and funding availability.Managed a detailed log of invoices in the Microsoft Access database.Checked documentation for accuracy and syntax errors.