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| | Click here or scroll down to respond to this candidateCandidate's Name
Randleman, NC Street Address
PHONE NUMBER AVAILABLE / EMAIL AVAILABLEProfessional Summary:Cyber security graduate with previous experience in Windows production environment consisting of 200+ employees. Skilled in installation of operating systems in accordance with company policies. Also 1+ years of experience with hardware, software, and network connectivity.Technical Skills and Qualifications:Windows Client and ServerActive DirectoryCisco Routers and SwitchesVirtual machinesMicrosoft Operating SystemsServer ManagerCloud SolutionsEthical HackingCloud SolutionsScripting (Python, PowerShell, etc.)NetworkingAI/Machine LearningLinux AdministrationProgramming Languages (C, Python, etc.)Protocols (TCP/IP, OSPF, etc.)IP Addressing/SubnettingDNSDHCPAdvanced Defense and CountermeasuresMicrosoft TeamsLAN/WANWireless Access PointsMicrosoft Office SuitePalo Alto FirewallsEducation:ECPI University Graduated: March 2024BS in Computer Information ScienceConcentration in Cyber and Information Security Technology.Certifications:A+ Certificate Number: COMP10394504CSS (Customer Service Specialist) Certificate Number: CSSNC319CNA (Certified Novell Administrator) Certificate Number: F62DTT0D4EWork History:Louisiana Pacific Corporation, Roaring River, NC 03/13-06/14IT Field Services Engineer IIProvided hands-on and remote end user support for an assigned territory via phone, email, and in personInstalled and configured hardware and software for desktops, laptops, servers, smartphones, printers, and conference rooms on the business networkDiagnosed and troubleshot hardware and software for desktops, laptops, servers, smartphones, printers, and conference room equipment on the business networkWorked with the IT Manufacturing group, plant engineers, and electricians on the maintenance and troubleshooting of manufacturing network hardware and software including manufacturing PCs, PLCs, environmental servers, printers, wireless networks, and HMIsDetermined required hardware and software needs for each end-user.Installed, maintained, and repaired network infrastructure: cabling, routing, and switchingProvided Level 1 support for assigned enterprise hardware and software issuesConducted site data backups and ensuring integrity of dataWorked closely with vendors to research and identify resolutions to hardware/software/network problemsManaged small to medium sized projects; developing timeline, budget, etc.Trained and supported end users to efficiently use hardware and software.Provided mobile device support for cell phones and tablets, including provisioningParticipated in security audits and performing mitigation of cybersecurity threatsPerformed all duties in accordance with safety rules and regulationsSalisbury Ridge Ventures 08/09-04/10Bartender/Cocktail Server 01/06-09/08Correctly prepared and served customer ordersMaintained daily records and cash register transaction invoicesKept accurate inventoryTrained new employees on sales point systemAdvanced Electronics 07/07-5/09Sales AssociatePerson to person sales in retail environmentMet monthly sales goalsCorrectly explained contractual agreements to customersCompleted required courses to maintain current corporate policiesAerial Machine & Tool Co. 11/06-05/07Machine OperatorSewed and assembled materials to correct specificationsInspected to ensure quality control requirements were metTalking Wireless 04/05-10/05Store ManagerCompleted weekly schedule for multiple store employeesPerson to person sales in retail environmentEnsured personal and store monthly sales goals were metKept up to date on current promotions for multiple providersTrained new employees to ensure proper procedures were followed, andcontracts were properly understood and explained to customers |