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Click here or scroll down to respond to this candidateCandidate's Name
The Bronx, NY Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYSkilled Administrative Assistant bringing 2 years experience in education and restorative justice. Confidently leads recreational and educational activities and facilitates classroom stability. Positive role model and successful in building rapport with students, parents and administrators. Accompanying the experience is the great relationship with parents and students at sister schools. ACCOMPLISHMENTSHuman Resources - Recorded and filed employee benefit, salary and annual evaluation information.Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues. Held first-point-of-contact for all internal and external communications with executive-level officers.Responded to over 50 customer inquiries each day.Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.SKILLSCustomer ServicePatient SchedulingPatient RegistrationVerbal and Written CommunicationDatabase ManagementSpecial Project coordinationConflict MediationTraining Manuals and processesTime ManagementTeamworkOrganizationWritingFlexibilityWORK HISTORY11/2020 to Current Administrative AssistantAssisted Home Care Bronx, NYAnswered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.Generated reports and typed letters in Word and prepared PowerPoint presentations.05/2020 to 11/2020 Patient CoordinatorAV PRO Home Care Services Brooklyn, NYGathered and organized materials to support operations. Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.Entered data, generated reports and produced tracking documents. Coached employees through day-to-day work and complex problems. Provided complete patient assessments and communicated with patients to understand medical histories.Shared patient status updates during shift changes for continuum of care. Delivered excellent patient experiences and direct care. 05/2016 to 01/2020 Patient Service RepresentativeUrban Health Plan The Bronx, NYAssisted patients in filling out check-in and payment paperwork. Took copayments and compiled daily financial records. Used ECW to schedule appointments.Balanced deposits and credit card payments each day. 04/2012 to 11/2016 Pharmacy TechnicianBoca Pharmacy Bronx, NYAnswered incoming phone calls and addressed questions from customers and healthcare providers.Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.Counted and labeled prescriptions with correct item and quantity. Stocked, labeled and inventoried medication to keep accurate records. EDUCATION06/2002 High School DiplomaEBC Bushwhick High School - Brooklyn, NY |
