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Click here or scroll down to respond to this candidateCandidate's Name
Center Director - Language InstructorPHONE NUMBER AVAILABLEEMAIL AVAILABLEMiramar, FL Street Address
Authorized to work in the US for any employerSummaryResults-oriented Language Instructor. Excelling in identifying students' needs and motivation for learning.Eager to apply teaching experience to a new opportunity.Work experienceCenter Director- Teacher SubstituteSylvan Learning Center - North Miami Beach, FLNovember 2018 to PresentDirect contact with the Regional Manager, students, and parents.Handling incoming inquiries and excellence in the delivery of instructions.Readjust parent's information and assessment results to do an accurate study plan.Organize tasks to meet goals in a timely matter.Implement learning Programs for students after Diagnostic assessments.Spanish teacher.Build relationships with customers and the community to establish long-term relationships.Center Manager- Language InstructorBerlitz Miami Language Center - Miami, FLMarch 2017 to March 2018Contacted customers by phone and email in response to inquiries.Managed the workflow of all business processing including the preparation of reports to support the sales department.Coached employees in successful selling methods.Built relationships with customers and the community to establishlong-term business growth.Substituted language teachers when needed.CoordinatorExtended Studies / Dominican University O & M - Santo Domingo, DOJanuary 2008 to January 2016Distrito Established goals and created action plans to achieve the goals.Nacional Developed and achieved financial and growth goals.Achieved high staff morale and retention through effectivecommunication, prompt problem resolution, proactive supervisorypractices and facilitating a proactive work environment.Established staff schedules and assignments based on facility needs and equipment availability.Recruited, interviewed and hired top professionals who eachbrought dynamic talent and expertise to the team.Communicated effectively with students when issues arose and determined effective solutions that resolved problems.Initiated sales calls to existing customers to reactivate services.Consistently hit and exceeded sales services goals by 20%.Asked appropriate open-ended questions to discover prospects'needs and requirements.Center DirectorBerlitz Learning CenterJanuary 2000 to January 2008FranchiseResponded to customer requests via telephone and email.Achieved 3 lessons growth certificate by company prospecting.Asked appropriate open-ended questions to discover prospects'needs and requirements.Built strong client relationships and worked on providing excellentservices, resulting in an increase in program sales.Built lasting relationships with clients through outstanding customerservice interactions.EducationBachelor of Arts in Modern Language Teaching in EducationPontifical Catholic University Madre y Maestra - Santiago de los CaballerosJanuary 1980 to January 1985SkillsSpanish - 10+ yearsSALES GOALS - 10+ yearsMentoring - 10+ yearsCommunication skills - 10+ yearsSharePoint - 10+ yearsSales Management - 10+ yearsManagement - 10+ yearsAcademic advising - 10+ yearsLeadership - 10+ yearsCUSTOMER SERVICE - 10+ yearsStrategic Planning - 10+ yearsAccount Management - 10+ yearsSales Support - 10+ yearsEvent Planning - 10+ yearsBusiness Development - 10+ yearsPROBLEM SOLVER - 10+ yearsBilingual - 10+ yearsOperations Management - 10+ yearsOutside Sales - 7 yearsRecruitingDo you want to add any of these skills?Do you want to add any of these skills?LanguagesEnglish, Spanish - ExpertCertifications and licensesYour certifications and licenses will appear hereDo you want to add any of these?Do you want to add any of these?Skills testsSales skills - PROFICIENTFebruary 2022View full score reportAdditional informationSKILLS Customer service Strong interpersonal skillsSales expertise Team developmentCustomer rapport Oral and writtenRelationship building and communicationmanagement Sales goalsAnalytical problem solver Client needs assessments |
