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Click here or scroll down to respond to this candidateCandidate's Name
Plano, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional Summary:IT Business Analyst with 10 years experience. Overall Career history includes Business Analyst / Project Manager spearheading large-scale system conversions for JCPenney through permanent and contract roles.Delivered notable cost savings through the rollout of applications such as inventory management, planning and allocation, Electronic Data Interchange (EDI), and sourcing.Sharply analytical and solution-driven, definitively impacting profits, productivity, and customer service through the continual achievement of company goals.Developed a JCPenney enterprise purchase ordering application for stores and jcp.com channels. Identified the needs of the buying, inventory management, and planning and allocation associates for the application based on existing functionality and the requested enhancements.Technical skills: Word, PowerPoint, Excel, Visio, ALM (Defect Tracking), Jira (user stories)Bilingual in English and Greek.Ownership Management System/Operations Management Strategic Sourcing Supply Chain Management Change ManagementCustomer Service Electronic Data Interchange Project Management Planning & AllocationProcess Improvement Vendor PartnershipsPROFESSIONAL EXPERIENCENeiman Marcus July 2021-January 2023Senior Business Analyst (contractor)Worked with internal business clients for new Warehouse management system for roll out in Sept 2022.Worked on a new Ownership Management System to replace the 35-year-old legacy system. Included Store Inventory Management, Store Order Fulfillment, Store Operations and e-commerce.Facilitated meetings with internal business clients for Store Operations and e-commerce to gather requirements for the new OMS system using the new software purchased by Neiman Marcus called Manhattan Active Omni ( MAO).As a Business Analyst met with business to gather requirements for existing processes, produced Visio Flows for As Is and To Be flows. Created user stories in JIRA, worked with the SCRUM master in an agile environment and groomed the stories for the upcoming 2 weeks sprints. Created Jira tickets for gaps in the functionality of the software and worked within my Product Team to prioritize gaps to meet the needs of the business clients.Attended design sessions with Manhattan Active Omni ( MAO) to insure that the requirements needed by Neiman Marcus were supported by the MAO software.Project Monarch is a 2-3 year project that will be deployed later this year and into next year.Oct 2012 to Jan 2020 worked continuously at JCP as contractor per change in JCP business modelJCPenney Company (perm)Supply Chain Senior Specialist (layoff due to covid) Feb 2020- Apr 2020Cut costs by $200K through improved goods processing in company retail warehouses by requesting allocations for goods waiting to be received into the facilities and then outbound to the retail stores.Saved $100K+ through accurate creation of purchase orders and allocations through merchant training.Met with Assistant Buyer teams to review and insure accurate purchase orders and delivery.Coordinated with JCP Allocator team to insure correct timing of merchandise arrivals at Retail facilitiesJCPenney Company Feb 2019-Jan 2020Senior Business AnalystDelivered $300K in cost savings by identifying defects during RMS PO application testing before roll out in June 2019.Saved $150K by eliminating manual processes for moving merchandise both within and cross-channel through requirements definition.With over 25 years as a business user, the user experience with Oracle RMS Order application needed to be efficient and strived for that in working with the Oracle IT team and developers.Facilitated meetings with internal business clients within PO department and Allocation team to insure requirements for new PO application was captured correctly for smooth process in development of screens.Consulted with allocation team to avoid show stoppers when Allocation system received RMS purchase orders.Responsible for facilitating meetings with business clients on Supply Chain team to insure new functionality of transfers within single channel or cross channel was an efficient process.Senior Business Analyst Feb 2019- Jan 2020Interfaced with JCP business clients on Finance team to insure accuracy per requirements for PO team functionally met needs when adjustments of inventory and return to vendor activities took place via the Oracle RMS tool.Coordinated meetings to interface with International Buying office clients.Responsible for capturing requirements for issuing buys for import suppliers as import purchase orders had different requirements than domestic orders.Was responsible for insuring integrations happened between PO application and sourcing application, worked smoothly with no shortfalls in integration requirements.Worked and liaised with team of Merchandise associates from each of the 8 divisions in the company and reviewed requirements that captured for the Oracle RMS PO application tool.Met with members of all 8 divisions on a monthly basis to review screens being developed via Agile methodology allowing division representatives to have input for efficiency and functionality.In training of JCP 200 merchants to use the new Oracle RMS PO Tool was responsible for supported the training teams and end user merchants by providing one on one technical support for the trainers and the merchants. The one on one support encompassed any IT issues as well as the actual Oracle RMS Tool functionality itself.Captured and relayed and suggestions made by end users during 2 month training period.Suggestions made by merchants were categorized as enhancement, or change in process for proper deployment.Senior Business Analyst Jan 2015-Jan 2019Helped with the creation of the Oracle Retail Merchandising System, Item Maintenance and purchase order solution for JCPenney Company Stores and e-commerce channel in collaboration with business users and IT staff.Functioned as subject matter expert for legacy item setup and maintenance by working with business users and Information Technology.Recognized as SME for RMS PO solution for an Ecommerce channel, integrating best features into the RMS PO enhanced solution for both channels.Produced 200+ test scenarios to validate the RMS purchase order application's functionality.Troubleshoot application errors with the IT staff during testing and post-rollout.Saved $100K+ by identifying 300+ defects during testing.Participated in the training of over 200 merchants in the RMS PO solution and incorporated enhancements into the RMS PO tool for future release.Understood processes needed by business units to create efficient system. Liaised details back to developers for modifications. Received feedback from 200+ merchants. Documented requirements and relayed to development team to facilitate further enhancements.Met with business clients supporting channels in Merchandising, Allocation, Supply Chain, Finance and International buying offices to insure that functionality of RMS PO application would outperform current Legacy systems.Met with all business clients on weekly basis especially Supply Chain, & Finance teams.Met with merchant teams on a monthly basis in conjunction with Merchandise Operations team that supported legacy PO applications for both channels advising them on progress made and eliciting input for developers.Senior Project Manager / Senior Business Analyst Oct 2012-Nov2015Helped produce JCP Oracle Retail Merchandising System (RMS) purchase order (PO) solution for jcp.com Ecommerce channel. Worked with business users and IT staff as SME of company legacy purchase order systems.Drafted functional specification documents and produced Visio diagrams to document process flows for the integration of new and existing systems and data sources for the Oracle RMS jcp.com PO solution.Saved $200K to implement the PO tool for the jcp.com channel and decommissioned four legacy applications.Interfaced with Merchant business clients as well as Finance business clients in insuring that the requirements gathering process captured all of their needs in the new application. Met with the business clients on a weekly basis. This involvement was just with the ecommerce channel business clients.JCPENNEY COMPANY, New York, NY/ Plano, TX April 2002- Oct 2012Senior Project Manager (2008-2012) PermDeveloped a JCPenney enterprise purchase ordering application for stores and jcp.com channels. Identified needs of buying, inventory management, planning and allocation associates for application based on existing functionality and requested enhancements.Teamed with IT partners to produce a business requirements document (BRD) through user feedback, securing sign off on the functional specification documents (FSD).Documented project progress, pinpointing risks to ensure adherence to timelines for application rollout.Strategized a conversion from legacy applications to an enterprise purchase ordering application, helping associates navigate the changes.Project Manager (2002-2008) PermAssisted with creating an online JCP purchase order inquiry and shipping info application, including development of business requirements/functional specification documents and scenario testing, for solution designed to replace legacy IMS screens. Formulated, testing, introduced supplier shipping compliance metrics to drive timely deliveries.Built a new inventory management/international sourcing application for use with overseas suppliers, eliminating Excel-based buy sheets. Sharpened information accuracy, expedited delivery speed, and quickened item reorders, boosting customer satisfaction.Created training for catalog and online home office and international buying office associates as part of a transition from manual buy sheet forms to web-based application.EDUCATIONBachelor of Arts in Economics & Business, Fordham University New York, NYPROFESSIONAL DEVELOPMENTLean Six Sigma (Yellow Belt)Project Management Certificate (Collin College)Coursework, Project Management Professional (PMP), Project Management Institute |
