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Arlington, TXEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceAsset Protection AssociateWalmart - Arlington, TXJuly 2022 to Presentprevent theft or fraud in their departments by developing and implementing safety and security measures for the organizations customers and employersCall Center RepresentativeGC Services - St. Louis, MOApril 2018 to September 2022 Ensure service delivered to our customers meets contractual Key Performances. Clarify customer requirements; use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively to customer needs and concerns. Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Maintain basic knowledge of client products and/or services Participate in activities designed to improve customer satisfaction and business performance. Track, document and retrieve information in call tracking database. BartenderPink slip - Brooklyn, ILMarch 2011 to September 2018I worked directly with customers by mixing and serving drink orders. My responsibilities included: verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies. EducationHigh school diplomaPennfoster - ArizonaFebruary 2023 to July 2023Skills Host/Hostess Bartending Customer service Microsoft Excel English Organizational skills Typing Front desk Phone etiquette Office experience Hospitality Guest services Guest relations CCTV Loss Prevention SurveillanceLanguages English - ExpertCertifications and LicensesBartender LicenseFood Handler Certification |