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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEObjective: Position related to an office environment where skills obtained through past employment and previous training is utilizedEducation: Stark State College North Canton, OHPursued a degree in Administrative Office ProfessionalCanton City Schools Adult Education Canton, OHObtained certification in Medical Assisting June, 2010Experience: AultCare 2014-currentCustomer ServiceDeliver accurate, courteous and prompt customer service in a professional manner to members regarding their healthcare benefits. Review claims processing, advise on member premium payment status, request ID cards, resolve billing issues, check referral/prior authorization status and or results, assist with locating a provider in network, provide contact information for members when needing to call Marketplace exchange. Data entry of claimsStark County Community Action Agency 2012-2013Intake Screener/HEAPSeasonal position consulting and screening clients seeking utility assistance; answer inquiries regarding utility assistance requirements; maintain pending return client filesAmeridial 2011-2014Customer ServiceAfter hours inbound call center responding to customer service inquiry calls regarding members Medicaid/Medicare health care benefits. Document call and escalation to management if required. Assists in the training of new employeesThe Timken Company 2000-2008Material Management Logistics Coordinator/Customer ServiceManage all aspects of order procurement to control inventory levels; monitor deliveries; interact with suppliers regarding shipment discrepancies, adapted procedures to comply with customer requirements to ensure on time delivery; order processing using MRP system; customer service; data entry, track customer orders |
