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8 Falcon Court, Castle Hayne, NC, Street Address , USPHONE NUMBER AVAILABLEEMAIL AVAILABLEProvides dynamic service to customers and visitors.Planning outings for guests, providing needed resources, and making visits enjoyable are all skills shepossesses.Ability to coordinate reservations, update accounts, and promote customer satisfaction.Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well organized Administrative Assistant possesses.Changeable and capable of performing well under pressure.Recognized for great customer service and professional abilities.With over 10 years of experience of customer service in Wilmington, NC, I am organized and hardworking.Exceptional at forming strong working relationships with coworkers and assisting with a variety ofadministrative tasks and responsibilities.Critical thinkerAppointment settingDocumentation and reportingExcellent communication skillsProblem-solving skillsOrganizing mailAccurate and detailedStrategic planningMS OfficeWord processingCommunicationsCustomer serviceAttention to detailEmployee training and developmentCustomer-service orientedGreeting visitorsCash HandlingPersonable and outgoingAssociate in Arts - Some college (No degree)Cape Fear Community College - Wilmington, NCHigh School - 1998E.A. Laney - Wilmington, NCFront Desk Clerk - November, 2021 to January, 2022Courtyard by Marriott Wilmington Downtown/Historic District - Wilmington, NCEnsured financial accuracy by collecting deposits, fees, and payments.Collaborated to ensure that all incoming guests' needs were met, that check-in processes were smooth,and that customer satisfaction was maximized.Oversaw all front-desk operations for a busy establishmentComputer program formatting and installationWas in charge of representingProfessional SummarySkillsEducationWork History |