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Click here or scroll down to respond to this candidateCandidate's Name
Estero, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a professional with a degree in Commerce and Medical Front Office and Billing, which has provided me with a strong foundation in medical office administration, insurance billing, medical coding, and customer service in healthcare. I have skills in using billing systems and medical management software, and I prioritize accuracy and efficiency in all administrative tasks. Autorizado a trabajar en EE. UU. para cualquier empresa Experiencia laboralHSC Hourly shift CordinatorBurger Kingfebrero 2024 - ActualmenteAs a cashier with experience in customer service, I have developed strong skills in transaction handling, customer care, and problem-solving. Throughout my career, I have gained in-depth knowledge of cashier procedures and the ability to perform transactions accurately and efficiently. Additionally, I have demonstrated exceptional skills in dealing with customers. I am friendly, patient, and able to remain calm even in challenging situations. I have the ability to actively listen to customer needs and provide effective solutions. I am also trained in handling complaints and resolving issues proactively, always striving for customer satisfaction.My customer service experience also includes the ability to work as part of a team and collaborate with other departments to ensure a positive customer experience. I have been involved in training new employees and have been recognized for my ability to work efficiently and effectively in high-volume and fast-paced environments.In summary, my experience as a cashier and in customer service has provided me with strong skills in transaction handling, customer care, and problem-solving. I am committed to customer satisfaction and always strive to provide exceptional service. I am confident that my experience and skills make me an ideal candidate for any position requiring these skills. Medical Billing and Front DeskMedical Clinic-Ave (61)septiembre 2023 - noviembre 2023 Preparing and submitting billing data and medical claims to insurance companies Greets patients in the facilities and over the phone Assists doctors, nurses, and patients. Schedules doctors' appointments for patients. Prepares medical files. Maintains medicinal supplies and equipmentComercioCentro Comercial-Havanafebrero 2017 - mayo 2020 Provided accurate, valid and complete information by using the proper methods/tools. Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution. Reviewed or made changes to customer accounts. Researched answers or solutions as needed.Educacin y formacinMedical Front Office and BillingFlorida Career College Hialeah - Hialeah, FLfebrero 2023Habilidades y conocimientos Assisted patients with re-scheduling appointments and other scheduling issues Certificate of HIPAA rules Comprehension of CPT, ICD-10-CM, HCPCS/Modifiers and Auditing Adhered to regulatory/payor guidelines and policies & procedures Proficient in Microsoft Office Suite, Medisoft Informed patients of credit card declines and other billing issues Scheduled and confirmed appointments Updated billing software with rate changes Medical billing Microsoft Office Medical coding ICD-10 HIPAACertificados y licenciasDriver's Licensemayo 2023 - mayo 2032Medical Billing Certificationnoviembre 2023 - Actualmente |
