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Click here or scroll down to respond to this candidateCandidate's Name
Memphis, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAdministrative Assistant/Data Entry Processing Clerk with over 21 years of diverse experience, adept at optimizing office operations through proficient management of accounts payable and inventory control. Skilled in utilizing MS Office and QuickBooks to enhance document processing and financial operations, ensuring high accuracy and efficiency. Committed to leveraging extensive account management and process improvement skills to contribute effectively to team success and operational excellence. Work ExperienceAdministrative Assistant IIUPS-Memphis, TNOctober 2023 to Present Recovering and departing heavy freight to different locations around the world. Assigning truck drivers to loads as well as making labels scanning documents. Sending payment invoices to clients for payment of freight delivery into the UPS system. Tracking delivery order on T-Force and UPS tracking site. Sending maintenance repair order out for truck repairs as well as answering inbound and outbound calls. Making follow-up call to confirm delivery as well as calling client for scheduling appointments to drop heavy freight as well as pick up.Material Handler TeamLead, McKesson-Olive Branch, MSJuly 2018 to October 2023Streamlined training processes, enhancing team performance and operational productivity. Mentored new hires, fostering a collaborative and high-performing team environment. Implemented strategic task assignments, optimizing workflow and team dynamics. Analyzed and resolved line malfunctions, minimizing downtime and maintaining output levels. Enhanced operational efficiency by redesigning inventory management protocols. Cultivated a supportive work environment, leading to decreased employee turnover. Pioneered a comprehensive training system, setting a new standard in employee development. Refined quality control measures, significantly reducing error rates in material handling. Revamped team engagement strategies, boosting morale and productivity. Led project to streamline supply chain, enhancing efficiency. Introduced digital tracking tools for inventory accuracy and control. Employment historyCustomer Service Representative(Remote) Teleperformance-Bristol, TNJuly 2018 to August 2022 Working from home answering customer calls for At&t customer service line. Solving any issues dealing with phone plans and services as well as offering promotions and new services and promote sales. While keeping the customer first.Insurance Verification, Medical BillingWell-Child Inc,-Memphis, TNAugust 2015 to June 2018Managed patient data entry and verified health insurance with precision. Enhanced billing efficiency by implementing follow-up protocols for patient care. Analyzed medical records for billing accuracy, ensuring compliance and reducing errors. Supported patient inquiries and insurance claims, improving service satisfaction. Pioneered digital record-keeping initiatives to streamline healthcare processes. Ensured 100% data integrity in patient record management and insurance verification. City Carrier AssistantWork Experience United States Postal Service-Memphis, TN January 2014 to August 2015 City Carrier Separating mail and parcels for routes loading and unloading mail and parcels for each route. Delivering mail and parcels to different residence and commercial businesses while operating company vehicles, throughout the city of Memphis,Bartlett and Germantown TN. Accounting Payable, Data Entry, Collections, Call Center, Payment Processing Clerk.XEROX LLC-Memphis, TNOctober 2006 to January 2014 Verifying and Processing payments to our bankruptcy clients cases. While scanning all information into or Suntrust bank Data base. Balancing the accounts making sure the checking and routing information was correct to put in the system for my Data Entry team. With close attention to details.Administrative Assistant, Claims ReceptionistAOC INC-Piperton, TNJanuary 2000 to October 2006 Scanning and filing medical records and insurance claims into the data system. EducationHigh school diplomaFayette Ware Comprehensive High School - Somerville, TN August 1998 to May 2000Skills Microsoft Office Data Entry Administrative Assistant Customer Service 10-Key Microsoft Word Excel TypingInsurance Verification Medical Records Banking Basic Computer Skills Cash Handling Windows Filing ScanningBilling Accounts Payable Specialist Outlook WordReceptionist MS Office Microsoft Excel accountingSales Quickbooks Scheduling PayrollMarketing Administrative Experience Medical Office Experience Claims Processing Bookkeeping Microsoft Powerpoint Guest Relations Experience Medical Receptionist Office Experience Office Equipment Office Manager Experience Constant Contact Accounts Payable Time Management Accounting Organizational Skills Communications Front Desk Communication skills Hair Styling Medical Billing Medical Scheduling ICD-10 Event Planning Medical Coding Word Processing Epic HIPAAPhone Etiquette Social Media Management Manufacturing Experience Human Resources Call Center Inventory control Medical Terminology EMR Systems Account management Medicare Warehouse distribution Warehouse experience Warehouse supervisor Clerical Experience Personal Assistant Experience Data collection experienceData analysis skills Logistics SQL Process improvement Analysis skills Client Relations Team Collaboration Verbal Communication Customer Relations Attention to Detail Written Communication Client Communication Additional informationCertifications and LicensesDriver's License |
