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Title Quality Assurance Project Management
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E-Mail: EMAIL AVAILABLEContact: PHONE NUMBER AVAILABLEACCOMPLISHED SOFTWARE TESTING / TECHNICAL PROJECT MANAGEMENT PROFESSIONAL:Over 18 years of rich experience with expertise in Software Test Management (Performance & Functional Automation Testing), Onsite / Offshore Project Management and Software Quality AssuranceDomain Specialization in Telecom, BFSI, Healthcare, Retail, Content Management and ERPTargeting Technical assignments in Software Testing & Quality Assurance /Performance Testing with a leading organizationPROFILE SUMMARYAround 18 Years of experience in Quality Engineering Services-IT Industry, with expertise in Architecting, Designing, Developing, re-engineering Automation Frameworks based on Windows, Linux, AIX, Solaris or other architectures based for on-prem and cloud, SOA, Micro services, Event Driven, Work-flow driven, Client/server, n-tier/layered, MVC, EAI, Data Integration, Messaging Architectures at middleware & other platforms(Microsoft, Amazon, IBM Cloud, Google, Oracle, SAP)Proficient in Software Test Life Cycle, including Test Strategy Definition, Test Plan Creation, Test Design, Test Estimation, Test Execution, Test Data Creation & Validation, Test Review and Defect Reporting & RetestingProficient in setting-up Testing COE and in driving practices in areas of services strategyShowcased excellent aptitude in driving complex technology projects (based on Agile methodologies including SAFe, Scrum, Iterative and KANBAN) and in managing multiple stakeholders, priorities, resources, escalation & risks throughout the project lifecycle; delivered large programs/portfolios dispersed geographically across Singapore, Korea & IndiaStrong understanding of requirements of CMMI level 5, CMMI level 3 and ISO 27001:9000-3 standardsProven track record of undertaking consulting assignment on Implementation of Test Automation Frameworks for Functional and Performance Testing and delivered corporate trainings on testing tools like Selenium, Cypress, Playwright, Rational Functional Tester, JMeter, Rational Performance Tester, UFT, Loadrunner, Lighthouse and other tools & processContributed to successful release of various products & services of leading clients such as Verizon, Telenor, Nordea Banking, IDERA, Telenor- Norway, ABB GISL- Bangalore, BCBSM- Michigan, IDBI Intech- Mumbai, Assurant Health- USA, NSEiT-Mumbai, 3i-infotechKeen customer centric approach with involvement in assisting enterprise customers in setting RPA CoE using Robotic Process Automation tools like UI Path, Blue PrismBig Picture Thinker & People Engagement Specialist, with strong analytical, planning, & organizational skills and expertise in establishing high level of customer confidenceHands-on delivering the Design of frameworks, implement test scripts, maintain frameworks, handled Testops for Mobile apps, Desktop, Web of on-prem & cloud technologies (Microsoft Azure, Amazon, Google, IBM Cloud), IICS Services, Azure Blob storage, Micro Services, Azure Content Delivery Network (CDN), Amazon s3 BucketsInvolved in delivering Performance testing and engineering engagements to support millions of transactions with clients like Verizon, Telenor, The Group Securities, IDBIintech, NBB(National Bank of Bahrain), Nordea, Saudi Payments and many others across western, middle east, and Asia pacific tooKEY SKILLSFunctional Skills:Delivery Excellence Project Management Software Testing LifecycleDefect Tracking & Prevention Analysis Budgeting & Forecasting Quality Process Design, Best PracticesKnowledge Management, Transfer Test, Automation Governance Stakeholder ManagementTechnical Skills:Test automation tools: Selenium, Cucumber, Protractor, Serenity, Tosca, Cypress, Katalon Studio, SoapUI/Pro, IBM Rational Functional Tester Java, Test Complete, QTP/UFT, JMeter, Loadrunner/Performance Centre, Storm Runner, Lighthouse, Stress stimulus, neoload, Dynatrace, Apprelic, Junit, NUnit, Web UITest Studio BIZ UnitDefect/Change Tracking System: HP ALM, Rational Quality Manager, QC, JIRAAPPIUM, HP Load Runner/Performance Centre, & VB.NET, Agile Methodology, Splunk, Web-Services Testing, Blue Prism, Pega RPA, IBM RIT, APPSCAN, Smart Bear/Automated QA Test Complete using VB/JavaScript, SoAP UI Pro/Ready API, UI Path  Robotic Process Automation Tool, Automation AnywhereJava, C#, VB Scripting, HTML, CSS, JavaScript, Python, Ruby,Shell scriptingMicrosoft Azure Blob Storage, Amazon Microservices, Cloud watch, Google Analytics, s3 buckets, thick client servicesCERTIFICATIONSISTQB Certified ProfessionalIBM Certified Specialist for Rational Performance TesterIBM Certified Solution Designer for Rational Functional Tester  JavaIBM Rational Certified Specialist for Rational Test ManagerCOLFAX  Fundamental certified & trained for Parallel Programming and Optimization for Intel ArchitectureIIAS  ADMINISTRATOR 2018 certified from IBMIBM Rational Certified Specialist for Rational Robot & Test ManagerEDUCATIONPGDIM from IGNOU in 2008B.Tech. (electronics & communication) from J.N.T.University, Hyderabad, A.P. INDIA in 2005WORK EXPERIENCEHCL Hyderabad & NJ, USASenior Test Automation Architect Nov21  Till dateTetrasoft India pvt Ltd, HyderabadSenior Test Automation Architect Nov20  Nov21TestCrew, ThiruvananthapuramPerformance Architect May 21  Nov 20Colruyt Group, HyderabadSenior Test Automation Architect Sep19  May20Cigniti Technologies, HyderabadTest Automation Architect Jan19  Sep19Rushcode IT Solutions Pvt. Ltd.Architect Jul17- Dec18(Entrepreneurial assignment; involved in delivering Cloud Computing, IBM Rational Services, RPA opportunities, Test Automation services )Accolite LabsTest Automation Architect Mar16- Jun17Key Result Areas:Spearheading end-to-end Project Life Cycle, using Agile methodologies, including estimation, requirement gathering, gap analysis, creation of WBS, testing, go-live assistance, planning risk responses & contingency planningPreparing detail Project Management Plan including scope, schedule, budget, quality and staffing plan; creating project charter by capturing high level descriptions of project targets, constraints and milestonesDriving continual improvement to ensure excellence in delivery through metrics-based measurement process, improving service levels by closely monitoring SLAs and by conducting customer satisfaction surveysDeveloping Performance/Functional test scope, test strategy, test plan, test cases, test suites, scenarios, test data & requirement traceability matrix based on various project constraints; driving timely delivery of different testing milestonesImplement Scripts, frameworks, defect management, CICD, Devops, Framework maintenanceDone Chaos testing to test resiliency of applications, interfaces, infrastructureManaging Defect Life Cycle including defect creation, defect tracking and root cause analysis of defects; measuring performance, addressing change requests, recommending corrective/preventive measures and rectifying defectsReporting on testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines, so onFacilitating process transitions including deployment, cost budgeting and ensuring profitability of the cost centreLeading a high-performing Software Testing Team, through all phases of testing life cycleSetting performance expectations including goals, objectives with KPIs & assessment criteria; conducting annual performance reviews for team members; developing mechanisms for resolving team conflictsKey Projects Delivered:SRT Track (Colruyt Group)TeranetFreelancing project for Large retail customerSQL DM, SQL Safe, SQL WorkLoad AnalyzerSQL Diagnostic ManagerNext UINordea Collateral SolutionNordea Document Management & Nordea Collateral SolutionsTelenor Fiji (COS)WASABI OC (SCADA)Member Portal (BCBSM)PCM600 (IED TOOL MANAGER)MBSRQM AdministrationGRASS AutomationMainframes ProjectHDFC Standard LifeInternal Site for InsuranceRefer to Annexure for Project detailsSignificant Accomplishments:Presented case-study to build Testing Centre of Excellence (TCoE) for largest US HealthcarePart of IBM Integrated Analytics System Administration activities as FreelancerContributed in:oAutomation and FTE benefits calculationoBuilding RPA strategy (TCTSL)oFacilitating RPA assessments for customers through data collection interviews and workshopsPlanned and coordinated resources needed to implement new test strategies (Agile Scrum, Sanity Suite Regression, etc.), resulting in development of best practice modelsLed process improvement projects to reduce test times, integrate new tools and manage key tasksEnhanced & standardized software defect lifecycle management processes that helped to reduce downtime from bug detection to resolution with an estimated gain in time of approx. xx weeks / projectPREVIOUS EXPERIENCEAccenture, BangaloreSoftware Engineering Team Lead (Manager) Jan14- Feb16Technosoft Global Services Pvt. Ltd., BangaloreTest Automation Lead (Manager) Feb13  Jan14ABB - GISL BangaloreSr. Software Engineer- Automation Team Mar12  Feb13Zensar Technologies Pvt. Ltd., HyderabadTest Lead Jun09- Mar12Zen SOFT Services Pvt. Ltd., PuneSenior Technical Evangelist Apr07 Jun09FREELANCE EXPERIENCEAug05 to Mar07 as Freelancer - Technical Support Personnel for IBM Rational ProductsJul 07 to Dec 18 as an Entrepreneur  RPA Engagements, Cloud technologies, Containerization, Chatbot AI/ML, Data AnalystsPERSONAL DETAILSDate of Birth: 29th May 1983Languages Known: English, Hindi, Telugu and KannadaPassport No.: N8765995Visa Status: Valid H1B visa till Aug 2026ANNEXURE OF PROJECT DETAILSProject: VerizonTechnologies: Selenium WebDriver, Serenity/Cucumber, Junit, Jbehave, Jenkins, JMeter, AWS Cloudwatch, NewRelic, Dynatrace, Micro Services ArchitectureKey Result Areas:Involved in conducting Chaos Engineering activities for Network Systems group successfully.Involved in designing the Framework, implementation and execution/maintenance for Cloud Technologies, SOA, Data Integration, Middleware on cloud(AWS),GoogleInvolved in Implementing the Test Automated Solutions and demonstrating the value additionDesigned the Test Database at the program level to derive the benefits for multiple projects in the same line of BusinessImplemented Test StrategySetting up the test environment.Generating scripts and creating test data for SOA, OSBs, Web-service testing and UI platforms as wellDesigned the Performance/Functional Test Suites based on Customer RequirementsPlanning the Implementation and Execution.Performance Engineering - Analyzing the performance bottlenecks and providing recommendationsAnalysingd Logs and reports.Result Book for consecutive runGenerating the final Report to ensure the deliverablesProject: SRT Track (Colruyt Group)Technologies: Visio, PowerPoint, Selenium Webdriver, Cucumber, Tosca, Serenity, Protractor, HP ALM, JIRA, Agile process, Microsoft Azure Blob storageKey Result Areas:Initiate talks with Test Automation Teams to figure out ASIS Implemented SolutionsDocument IT Technical Architecture for Colruyt Group project/program wiseIdentify tools and Technologies implemented ASIS and documentRecommend the Test Automation Patterns based on Technology, complexity, needs of the Project/ProgramHelp Designing the Test Automation Frameworks for different Project/ProgramsIndicate & implement KPIs to improve on the Test Automated implementation across the organizationDeliver the services as required for teams currently performing Manual Test ImplementationProviding details to the internal and external stakeholders with Test Automation value propositions and cost savingsContributed in building Test Automation strategy across the organizationIdentifies appropriate technology platforms best suited for business needsWorking closely with development team to ensure requirements are accurately mapped and suitable for developmentUnderstanding the risks, assumptions, and dependencies associated with the processAutomation and FTE benefits calculationProject: TeranetTechnologies: Test Complete, Selenium Webdriver, Serenity/Cucumber, Junit, JbehaveKey Result Areas:Involved in conducting the Proof of Concept for migrating 6000 Test cases developed as a framework on Test Complete to Selenium WebdriverInvolved in designing the Framework right from nothing to implementation and execution/maintenanceInvolved in Implementing the Test Automated Solutions and demonstrating the value additionDesigned the Test Database at the program level to derive the benefits for multiple projects in the same line of BusinessPart of Implementing Test StrategySetting up the test environment.Generating scripts and creating test data for SOA, OSBs, Web-service testing and UI platforms as wellDesigned the Performance/Functional Test Suites based on Customer RequirementsPlanning the Implementation and Execution.Performance Engineering - Analyzing the performance bottlenecks and providing recommendationsAnalyzing Logs and reports.Result Book for consecutive runGenerating the final Report to ensure the deliverablesProject: Freelancing project for Large retail customerTechnologies: UI Path, Blue Prism, Automation Anywhere, IBM Rational DOORS NGKey Result Areas:Facilitating RPA assessments for customers through data collection interviews and workshopsAnalyzing and identifying RPA opportunitiesProviding details to the internal and external stakeholders with RPA value propositions and cost savingsContributed in building RPA strategy (TCTSL)Identifies appropriate technology platforms best suited for client needsWorking closely with development team to ensure requirements are accurately mapped and suitable for developmentUnderstanding the risks, assumptions, and dependencies associated with the processAutomation and FTE benefits calculationImplement and design RPA solutions .Designed Requirement Management process for RTA Dubai, on behalf of ASGC Group, Atkins, Mott MacMigrated 25k requirements from stand alone deployment to enterprise modelUploaded requirements from Excel to Doors NG for different sections including Civil, Railways, HSE, Rail Systems.Collaborate on and approve high-level requirementsInstallation & Configuration of JTS & Rational DOORS NG LicenseKT on Requirements DocumentsStreamlining the Requirements for Designing the Requirements FormsDesigning the Requirements Form, work items, artifacts, attributesDesign the Object Types requiredDesign the Attributes & Attribute Types requiredImplement the CustomizationsImport the Artifacts after ImplementationTraining on customizations plannedRepeat the Customizations for Modules as requiredImporting the artifacts and validating as per the requirement workflowRepeat the Trainings for individual modulesGo Live & Provide Support to enable hands-onMigration to Production Server, uploading whole the deliverablesSupport IBM Rational Collaborative Life Cycle Management DeploymentSupport maintenance of IBM Rational Jazz Platform for Mercedes BenzTechnical support for server migrationPerformance engineering issues of CLM PlatformDelivered Corporate Trainings for various clients on Test Automation Frameworks for multiple tools  IBM RIT(Rational Integration Tester), Selenium, HP UFT/ALM including but not limited to SLK Software  Alabama, IBM, Alstom, UST Global, Skillwise, Quinnox consulting, Essilor and many others.Project: SQL DM, SQL Safe, SQL WorkLoad AnalyzerTechnologies: Test Complete, Selenium, Serenity/Cucumber Framework SOAP UI Pro, JMeter, nmon, JProfiler, DynatraceKey Result Areas:Part of Backlog Grooming, involved in Sprint Planning Meetings to understand and build user storiesProvided Estimates for several tasks including Functional Testing, Performance Engineering activities on need basisPart of Implementing Test StrategyPerformance/Automation Test Strategy DefinitionSetting up the test environment.Generating scripts and creating test data for OSBs, Web-service testing and UI platforms as well.Designed the Performance/Functional Test Suites based on Customer RequirementsPlanning the Implementation and Execution.Performance Engineering - Analyzing the performance bottlenecks and providing recommendationsAnalyzing Logs and reports.Result Book for consecutive runGenerating the final Report to ensure the deliverables.Project: Next UIClient: Nordea BankingTechnologies: Smart Bear Test Complete, Appium, Selenium, Protractor, Cucumber Framework, Typescript, SOAP UI Pro, HP ALM, APPscanKey Result Areas:Part of Backlog Grooming, involved in Sprint Planning Meetings to understand and build user storiesProvided Estimates for several tasks including Functional Testing, Performance Engineering activities on need basisPart of Implementing Test StrategyPerformance/Automation Test Strategy DefinitionSetting up the test environment.Generating scripts and creating test data for OSBs, Web-service testing and UI platforms as well.Design, Execute and analyze automation test scripts & test results for Web applications, iOS, Android & Windows Phone appsDesigned the Performance/Functional Test Suites based on Customer RequirementsPlanning the Implementation and Execution.Performance Engineering - Analyzing the performance bottlenecks and providing recommendationsAnalyzing Logs and reports.Result Book for consecutive runGenerating the final Report to ensure the deliverables.Project: Nordea Collateral SolutionClient: Nordea BankingTechnologies: Selenium, Protractor, Cucumber Framework, Typescript, Soap UI Pro, APPIUM, HP ALM, JMeterKey Result Areas:Part of Backlog Grooming, involved in Sprint Planning Meetings to understand and build user storiesProvided Estimates for several tasks including Functional Testing, Performance Engineering activities on need basisPart of Implementing Test StrategyPerformance/Automation Test Strategy DefinitionSetting up the test environmentGenerating scripts and creating test data for OSBs, Web-service testing and UI platforms as wellDesign, Execute and analyze automation test scripts & test results for Web applications, iOS, Android & Windows Phone appsDesigned the Performance/Functional Test Suites based on Customer RequirementsPlanning the Implementation and ExecutionAnalyzing Logs and reportsResult Book for consecutive runGenerating the final Report to ensure the deliverablesProject: Nordea Document Management & Nordea Collateral SolutionsClient: Nordea BankingTechnologies: Selenium, Protractor, Cucumber Framework,, SoAP UI Pro, Aelenium, Appium HP ALM, JMeter, APPscanKey Result Areas:Part of Backlog Grooming, involved in Sprint Planning Meetings to understand and build user storiesProvided Estimates for several tasks including Functional Testing, Performance Engineering activities on need basisPart of Implementing Test StrategyPerformance/Automation Test Strategy DefinitionSetting up the test environmentGenerating scripts and creating test dataDesign, Execute and analyze automation test scripts & test results for Web applications, iOS, Android & Windows Phone appsDesigned the Performance/Functional Test Suites based on Customer RequirementsPlanning the Implementation and Execution.Analyzing Logs and reportsResult Book for consecutive runGenerating the final Report to ensure the deliverablesProject: Telenor Fiji (COS)Client: Telenor, NorwayTechnologies: Splunk, F5Junit, eclipse, Git, Gerrit, Jenkins, Selenium, SybaseKey Result Areas:Worked for AM Support Team as offshore counterpart Architect teamDesigned the cluster and set-up Splunk for Middle wareMaintain Git RepositoryWorked in Agile methodologyDeveloping JUnit Test CasesAnalyzing the defectsUpdating the Sybase DB with updated dataWeb Service TestingPerformance Requirement Analysis for APIs involvedContinuous integration using JenkinsVersion Control using GIT, Gerrit, Jenkins for middle wareProject: WASABI OC (SCADA)Client: ABB GISL, BangaloreTechnologies: Splunk, Smart Bear Test Complete, Microsoft Excel, HP ALMKey Result Areas:Understanding the requirementsDesigned the cluster and set-up Splunk for Middle warePlanning and designing functional Test scenariosSetting up the test environmentDesigning the FrameworkProviding the Estimates for Test Automation TeamGenerating scripts and creating test dataUploading the VAPI-XP Tests in HP ALM and performing executionRe-Usability/Re-engineering FrameworkTest ExecutionAnalyzing & Publishing Logs and reportsGenerating Result Book for consecutive runGenerating the final Report to ensure the deliverablesProject: Member Portal (BCBSM)Client: BCBSM, MichiganTechnologies: Load Runner, Dynatrace, nmonOther ProjectsProject: PCM600 (IED TOOL MANAGER)Client: ABB GISL, BangaloreTechnologies: Smart Bear Test Complete, Microsoft Excel, HP ALMProject: MBSClient: IDBI Intech, MumbaiTechnologies: IBM Rational Performance Tester, perfmon, NMon Analyzer, IOS, HTML and PhoneGapProject: RQM AdministrationClient: Assurant Health, U.S.A.Technologies: RQM, Rational Robot, Excel, Load RunnerProject: GRASS AutomationMainframes ProjectClient: NSEiT,Mumbai.Technologies: Rational Robot, ExcelProject: HDFC Standard LifeInternal Site for InsuranceClient: NSEiT,MumbaiTechnologies: IBM Rational Performance Tester,Perfmon, NMon AnalyzerProject: Group Market Web Proposal SoftwareA Insurance Domain productClient: Assurant Health, U.S.A.Technologies: IBM Rational Robot, IBM Rational Functional Tester, Microsoft Excel, Microsoft AccessProject: Self-Funding Quote A Insurance Domain productClient: Assurant Health, U.S.A.Technologies: Rational Robot, IBM RFT, RQMProject: DSC Call Centre-Siebel CRM Application Testing/Insurance Domain productClient: Assurant Health, U.S.A.Technologies: IBM Rational Functional tester, IBM RQM, Microsoft AccessProject: Veda Net WatchWeb AnalyzerClient: 3i-infotech (formerly called as ICICI InfoTech)Technologies: Manual Testing, Bugzilla .NETProject: Veda Lite HR Automation SystemClient: 3i-infotech (formerly called as ICICI InfoTech)Manual Testing, BugzillaProject: eGAMESClient: ZenSOFTTechnologies: IBM Rational Manual Tester, Rational Functional Tester, IBM Rational Test Manager

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