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Title Customer Service Security Officer
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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Larry Sharpe JrWashington, DC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceBartenderCHEVY CHASE COUNTRY CLUB-Chevy Chase, MDJune 2018 to PresentPrepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers needs and preferences and make recommendations Mix ingredients to prepare cocktailsPlan and present bar menuCheck customers identification and confirm it meets legal drinking age Restock and replenish bar inventory and suppliesBartenderAUDI FIELD STADIUMJune 2018 to PresentPrepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers needs and preferences and make recommendations Mix ingredients to prepare cocktailsPlan and present bar menuCheck customers identification and confirm it meets legal drinking age Restock and replenish bar inventory and suppliesNewspaper CarrierThe Washington Post-Washington, DCOctober 1999 to PresentAssemble assorted NewspapersBag or tie individual newspapersKeep work area cleanDrive 7 days a week through assigned routes and deliver papers Work nights all the way to early morningNavigate with map to assigned houses to deliver assigned newspaper Security OfficerSentry Force Security-Fairfax, VAAugust 2017 to January 2018Perform scheduled and random checks of designated areas throughout the facility to check for any security breachesUtilize the companys guest policies to issue guest passes and make sure that each guest is accompanied by an employee before entering the facilityAssist the maintenance staff in securing an area during a maintenance emergency Collaborate with other members of the corporate security team to ensure that the facility is safe at all timesMaintain a professional and effective relationship with the local police and fire departments SupervisorThe Washington Nationals Team-Washington, DCFebruary 2011 to July 2016Manage all direct reports and ensure that all duties assigned to them are properly handled. Ensure that all reports are Coached for Success as needed to maintain the highest quality service possible. . Conduct mid-season Employee Evaluations for all team members; work with Manager of Guest Experience to ensure all documentation is properly filed.Perform additional functions and activities as directed by the Manager, Guest Experience Conduct coaching and counseling conversations with staff members as a part of the Coaching for Improvement process if any policy has been brokenSupervise Guest Experience Game Day TeamEnsure all team members are at their post on time, in proper uniform Conduct pre-shift meetings prior to every event with team members ensuring all pertinent information is distributedMeet and greet all guests entering Nationals Park, check for valid tickets when necessary. Be personal and pro-active in providing assistance to all guests with the highest level of customer service and hospitalityAssist guests by providing accurate directions to seating section and key attractions within Nationals Park and surrounding areas i.e. parking lots and Metro SupervisorTHE WASHINGTON REDSKINS-Washington, DCJuly 2005 to July 2012Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations.Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.EducationHigh school or equivalentSkills microsoft office (10+ years) Crowd control (10+ years) Customer Service (10+ years) Communications (10+ years) Bartending Mixologist Security Law Enforcement Restaurant experience Hospitality Customer service Communication skills Serving Bartending Supervising experience Team management Assembly Food safety Leadership Organizational skills Time managementMilitary ServiceBranch: ArmyService Country: United StatesRank: Military Police Officer E-5 SergeantJanuary 1981 to August 1993Officers of the military police lead small police units on installations and advise reservists and National Guard police units.During a military installation, military police monitor the gate and entrance activities, control traffic and respond to emergencies on the base.Certifications and LicensesLicense MixologistMarch 1982 to PresentI was a customer service supervisor for both the Washington Nationals and the Washington Redskins. Driver's License

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